IndusInd Bank is rated
3.2 out of 5 stars on
AmbitionBox, based on 294 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IndusInd Bank is rated
3.2 out of 5 stars on
AmbitionBox, based on 294 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IndusInd Bank Service Delivery Manager Reviews
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294 reviews found
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Popular
Service Delivery Manager in
Mumbai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 08 Mar 2023
Likes
You can learn alot as attrition makes the old staff with work load and by default you learn less or more then your role.
Eg.ASDM has to do cashier work, sdm work, dbm work and sometimes audit.
Dislikes
Sales, operations, backup of some or the other person.
Growth cant happen, only expansion which will burst some day.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
New Delhi
Full Time
·
Audit & Control Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2019
Likes
HR is good
Work culture is good
Learning opportunities.
Dislikes
No comments
Work Details
Operational work
Customer service
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
Indore
Full Time
·
Branch banki g Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Apr 2019
Likes
Its learing skills and self dependent and skill development
Dislikes
Nothng
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Service Delivery Manager in
Hyderabad / Secunderabad
Full Time
·
Operations / Strategy Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2022
Likes
Not so happy
Dislikes
Very slow in providing training for new hires
New hire formalities dead slow
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
Hyderabad / Secunderabad
Full Time
·
Service department Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2018
Likes
Salary
Dislikes
Work environment
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Yes
Dislikes
No i dnt dislike
Service Delivery Manager in
Navi Mumbai
Part Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Dec 2023
Likes
Nothing
Dislikes
Work culture is very bad
You are reading trusted reviews. Keep reading to find out more about
IndusInd Bank.
Service Delivery Manager in
Indusind Bank GT Road Branch, Amrit Handloom Building, Sanjay Chownk , Panipat
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2022
Likes
There is nothing to be liked as if you are working in a bank and switch to here you will not find any culture, complaince , banking needs. If you ask any banker about indusind 5-10 years back about this bank image he/she will say that it is terrible at that tym but still it is the same its not a bank till now which i have observed.
Dislikes
Work culture is worst,
Supervisior behaviour,
No support to new employee,
Excessive pressure despite of very low customer base.
You will be told to open your relatives accounts fd cards and insurance.
No one will have a word with you about how to improve service quality as they only want sales ( sales kro and jise jo profuct do uskebad us customer ko bhool jao)
HR is not also supportive at the time of interview they will show you somthing and after joining you will find yourself in a diffrent disaster.
Overall guys when you google it you will come to know that its the first private bank after LPG policy who got license but after so many years it hasnot develoved and there is no employess satisfaction. Pathetic !!...Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Salary increments is very poor as well as late Appraisal Announcement .
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
Chawri bazar branch Delhi 110006
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2022
Likes
i just want to say one thing if you want to distroy your career then you should join IndusInd bank in any job profile doesn't matter you are in operation or in sale's management will treat you like a servent i was working in indusind bank in charwi bazar branch Delhi as SDM ...
Dislikes
everything
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
Chinhat
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Jun 2023
Likes
In Indusind Bank Office decor and maintenance are okey in A categories branches...
Dislikes
Dislikes are not describale
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
Ambari
Branch Banking Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2022
Likes
Learned a lot of things of operations.
Dislikes
*Unachievable sales target
* Sales pressure from Day 1
* No fixed work timings
* You will loose your mental peace.
* There is no job security
* There is no proper list of mapped customers .The employees need to sale their products from their reference.
Work Details
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
Orissa
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2023
Likes
Nice place to work
Dislikes
Like
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
Ludhiana
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 03 Feb 2021
Likes
Management is helpful... improved my skills and knowledge regarding different products and sales techniques
Dislikes
No timing discipline, that should be changed
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Service Delivery Manager (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 04 Sep 2022
Likes
No comments no comments no comments
Dislikes
No comments no comments no comments
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
Noida
Branch banking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2022
Likes
It is a good bank, i really loved working here.
Dislikes
Nothing bank
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
New Delhi
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2019
Likes
Nothing
Dislikes
Whatever they promise they will not be providing to you and employees behaviour are terrible they don't even know how to talk to their own employees. And salary package is comdey for them.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Service Delivery Manager in
Maligaon Branch
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2022
Likes
Na
Dislikes
Everything was good apart from DBM Mr kamaljit Ghosh and from CRM team Mr.Pravakar, never seen such nonsense people in my life. forced me for resignation
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
Mumbai
Administration & Staff Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 May 2022
Likes
Worst experience, as the upper authority and reporting authority harrase purposely while not approving are attendance and due to that we 6 staffs left and we all have loss around 8-10k salary in full and final settlement and calling at main branch after 7 clck evening
Worst culture and reporting authority a lady DBM
Dislikes
Culture and reporting authority and timings
Work Details
Worst
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Service Delivery Manager in
Gurgaon / Gurugram
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2022
Likes
I started my banking career here it's just good for me.
Dislikes
Timings are not good no professional behaviour of seniors no respect for staff
Work Details
Not good
Work days: Alternate Saturday off
(Strict Timings)
People also ask about IndusInd Bank's Service Delivery Managers
Is IndusInd Bank a good place to work for Service Delivery Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 294 employee reviews, it's clear that most service delivery managers have an average experience working at IndusInd Bank. Job Security holds the highest rating at 3.3, while work satisfaction is rated the lowest amongst all factors at 2.8. Read reviews about job security and work satisfaction on AmbitionBox.
Does IndusInd Bank pay their Service Delivery Managers well?
According to AmbitionBox reviews, IndusInd Bank service delivery managers rate their salary and benefits at 3.0 out of 5, based on 294 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IndusInd Bank's service delivery managers salaries here and to read reviews specifically about salary and benefits at IndusInd Bank for service delivery managers, click here.
How is the work culture at IndusInd Bank for Service Delivery Managers?
Work culture at IndusInd Bank for service delivery managers is rated 2.8 out of 5 by 294 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IndusInd Bank for service delivery managers, click here.
How is the job security at IndusInd Bank for Service Delivery Managers?
Based on 294 reviews on AmbitionBox, IndusInd Bank's service delivery managers rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at IndusInd Bank for service delivery managers, click here.
Is work from home available to Service Delivery Managers at IndusInd Bank?
According to AmbitionBox, 2% of IndusInd Bank's service delivery managers work from home permanently, 93% work from the office, and 5% follow a hybrid model, based on 40 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IndusInd Bank for service delivery managers, click here.
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