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InterGlobe Aviation

Compare

based on 2.5k Reviews

Filter reviews by

InterGlobe Aviation Customer Service Executive Reviews

based on 221 reviews

Updated 10 Dec, 2024

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.5

Job Security

3.4

Company culture

3.1

Work-Life balance

3.1

Work Satisfaction

3.0

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in InterGlobe Aviation Customer Service Executive Reviews

221 reviews found

Sort by: Popular

Customer Service Executive in Guwahati

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 08 Jan 2021

Likes

I love the company and my work. During the lockdown we have been assigned with some work. We were getting atleast some amount as a salary. Moreover we got our bonus as well though it was lil bit late.

Dislikes

I would like to talk about my port. In my station I found a weak management is running thr show. They don't have a proper plan to run and end of the day we,all the staffs have to suffer.

Work Details

Work life was good. I had enjoyed a lot on my allocation. I have learned many things after coming to the domestic airline.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 27 Oct 2024

Likes

Company surely gives multiple options to learn and makes us aware about conditions of working under pressure.

Dislikes

Company is very biast about promotion and opportunity like a qouta system in college for Majority catholic to get higher opportunities, company is never flexible or understanding in matters of leaves they say to apply for leave 1 month prior like who makes travel plans 1 month prior, moreover for staff working in night shift they dont even provide transport facility its such a petty thing to take money from our own salary to provide drop or pickup for night shift employees who would believe it's a behaviour of one of the biggest airline of India....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Chennai

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Dec 2024

Likes

Work culture

Dislikes

Nothing to say

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

·

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 30 Nov 2024

Likes

You will grow if you do work hard

Dislikes

Salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Nov 2024

Likes

None

Dislikes

Everything. There is nothing enjoyable.. Yelling from passenger and disrespect

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Thiruvananthapuram

Full Time

·

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 25 Nov 2024

Likes

Best place to work…though salary is less…u can choose indigo if peace of mind is more important for you over salary

Dislikes

Salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chandigarh

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Work satisfacion

Dislikes

Nothing njrjrjkrkrkrmr r r. Rene r j

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Customer Service Executive in New Delhi

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Sep 2024

Likes

Love 6e I love aviation

Dislikes

Nothing !! I dislike nothing about aviation

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Lucknow

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Sep 2024

Likes

Job security

Dislikes

Work culture . Only favourite people get promoted easily .

Customer Service Executive in New Delhi

Full Time

·

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Jul 2024

Likes

Future growth Appraisal Reward and Recognition Flexible work life

Dislikes

Work load

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Bhubaneswar

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 04 Mar 2024

Likes

The only thing it does is it give so many connections to passengers

Dislikes

6 years in Indigo and no salary growth no promotion

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 30 Oct 2023

Likes

Indigo is a company where you can start your career.

Dislikes

not good if you're looking for growing career. As indigo is a large scale aviation company so it have less of opportunity and more or employees to grab it. Ex I work with people working with indigo from 10 yrs but still on the position of assistant manager

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 19 Dec 2023

Likes

Friendly work environment, staff are corporating.

Dislikes

Working hours and salary

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Nagpur

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 27 Mar 2024

Likes

Salary came always on time

Dislikes

Less salary structure

Customer Service Executive in Pune

Full Time

·

Flight & Airport Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 02 Sep 2023

Likes

Nothing you will be getting no time

Dislikes

Everything they will make your use as majdoor a but later on you will realise even s Majdoor are earning more than you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bhubaneswar

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Sep 2023

Likes

Indigo is provided good opportunity so, i will like indigo 😊😊

Dislikes

Nobody.....

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within City.

Customer Service Executive in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 24 Aug 2023

Likes

It was a good exposure to real time customer interaction. And the best part was staff leisure travel.

Dislikes

Small mistakes becomes big . Sometimes felt like depressed.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Goa

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Sep 2023

Likes

Great place to work great organisation

Dislikes

nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Customer Service Executive in Bhopal

Full Time

·

Voice \/ Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Mar 2024

Likes

Flights, staff, police, handle customer, everything

Dislikes

Nothing

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 17 Oct 2023

Likes

Staff travel

Dislikes

Salary and benefits

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about InterGlobe Aviation's Customer Service Executives

How is InterGlobe Aviation to work for?

InterGlobe Aviation is rated 3.5 out of 5, based on 221 reviews by employees on AmbitionBox. InterGlobe Aviation is known for Skill development which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at InterGlobe Aviation read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at InterGlobe Aviation?

According to AmbitionBox ratings, InterGlobe Aviation employees rate its salary and benefits as 3.0 out of 5. You can know more about InterGlobe Aviation Salaries at AmbitionBox

How is the work culture at InterGlobe Aviation?

Work culture is rated 3.4 at InterGlobe Aviation by 221 employees. While job security is rated 3.5 and work-life balance is rated 3.1 at InterGlobe Aviation. Read detailed reviews by employees of InterGlobe Aviation on AmbitionBox.

Is work from home available in InterGlobe Aviation?

According to AmbitionBox, undefined% InterGlobe Aviation employees work from office 2 days/week (based on 12 AmbitionBox reviews in last 6 months).

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InterGlobe Aviation Customer Service Executive Reviews by Locations

InterGlobe Aviation Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 221 InterGlobe Aviation reviews submitted by InterGlobe Aviation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if InterGlobe Aviation is the right company for you. ...Read more

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InterGlobe Aviation Customer Service Executive Reviews

Work Policy for InterGlobe Aviation Customer Service Executive

i

based on 12 reviews in last 6 months

Work from office

100%

Gender Based Ratings for InterGlobe Aviation Customer Service Executive

based on 206 reviews

Rated 4.0 for Skill Development and 3.6 for Company Culture

Rated 3.3 for Job Security and 3.3 for Skill Development

Working Days for InterGlobe Aviation Customer Service Executive

based on 221 reviews

Rotational Shift

87%

Other

6%

Monday to Saturday

3%

Alternate Saturday off

2%

Monday to Friday

2%

Work Timings for InterGlobe Aviation Customer Service Executive

based on 221 reviews

Flexible timing

Strict (4am - 2pm)

Strict (3am - 1pm)

51%

5%

4%

40% employees reported other strict timings

Shift Timings for InterGlobe Aviation Customer Service Executive

based on 221 reviews

Day shift

Night shift

92%

8%

Business Travel for InterGlobe Aviation Customer Service Executive

based on 221 reviews

No travel

54%

Within country

25%

Within city

13%

International travel

8%

InterGlobe Aviation Customer Service Executive Salary

based on 911 salaries

₹1.4 L/yr - ₹5.2 L/yr

21% more than the average Customer Service Executive Salary in India

View more details

Employee Benefits for InterGlobe Aviation Customer Service Executive

Office cab/shuttle

13 total responses

International/On-site exposure

1 total response

Free meal

1 total response

Health insurance

14 total responses

+5 more benefits

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