InterGlobe Aviation Customer Service Executive Reviews
based on 221 reviews
Updated 10 Dec, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.5
Job Security
3.4
Company culture
3.1
Work-Life balance
3.1
Work Satisfaction
3.0
Salary & Benefits
3.0
Promotions/Appraisal
InterGlobe Aviation is rated
3.5 out of 5 stars on
AmbitionBox, based on 221 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
InterGlobe Aviation is rated
3.5 out of 5 stars on
AmbitionBox, based on 221 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in InterGlobe Aviation Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
221 reviews found
Sort by:
Popular
Customer Service Executive in
Bhubaneswar
Customer Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2018
Likes
The ontime salary and the good work culture and the most important is a great Team work who believe in excellence for the departure of flights. The latest change and advancement is brought into consideration and innovative ideas come forward always. My colleagues come from different cultures and values but we work happily with collaboration. The employee re hire policy is a great thing at Indigo.
Dislikes
Compensation needs improvement because the amount of effort we put in , we don't get the result back and also rotational shifts destroy work life balance . Even though we work only for 8.5 to 10 hours the physical and mental pressure is too high. Here, the managers create their own SOPs and never consider any unique strength about an individual. Appreciation from customers matters mostly but internally there are a few who see the good in someone....Read More
Work Details
Hectic during irregular operations and clash of departures however entertaining during briefing and free time. Seldom is the boredom.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Company surely gives multiple options to learn and makes us aware about conditions of working under pressure.
Dislikes
Company is very biast about promotion and opportunity like a qouta system in college for Majority catholic to get higher opportunities, company is never flexible or understanding in matters of leaves they say to apply for leave 1 month prior like who makes travel plans 1 month prior, moreover for staff working in night shift they dont even provide transport facility its such a petty thing to take money from our own salary to provide drop or pickup for night shift employees who would believe it's a behaviour of one of the biggest airline of India....Read More
Work culture . Only favourite people get promoted easily .
Customer Service Executive in
New Delhi
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2024
Likes
Future growth
Appraisal
Reward and Recognition
Flexible work life
Dislikes
Work load
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Bhubaneswar
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Mar 2024
Likes
The only thing it does is it give so many connections to passengers
Dislikes
6 years in Indigo and no salary growth no promotion
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Indigo is a company where you can start your career.
Dislikes
not good if you're looking for growing career. As indigo is a large scale aviation company so it have less of opportunity and more or employees to grab it. Ex I work with people working with indigo from 10 yrs but still on the position of assistant manager
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2023
Likes
Friendly work environment, staff are corporating.
Dislikes
Working hours and salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Nagpur
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2024
Likes
Salary came always on time
Dislikes
Less salary structure
Customer Service Executive in
Pune
Full Time
·
Flight & Airport Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 02 Sep 2023
Likes
Nothing you will be getting no time
Dislikes
Everything they will make your use as majdoor a but later on you will realise even s
Majdoor are earning more than you
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bhubaneswar
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Indigo is provided good opportunity so, i will like indigo 😊😊
Dislikes
Nobody.....
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within City.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Aug 2023
Likes
It was a good exposure to real time customer interaction. And the best part was staff leisure travel.
Dislikes
Small mistakes becomes big . Sometimes felt like depressed.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Goa
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Sep 2023
Likes
Great place to work great organisation
Dislikes
nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country.
People also ask about InterGlobe Aviation's Customer Service Executives
How is InterGlobe Aviation to work for?
InterGlobe Aviation is rated 3.5 out of 5, based on 221 reviews by employees on AmbitionBox.
InterGlobe Aviation is known for Skill development which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at InterGlobe Aviation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at InterGlobe Aviation?
According to AmbitionBox ratings, InterGlobe Aviation employees rate its salary and benefits as 3.0 out of 5. You can know more about InterGlobe Aviation Salaries at AmbitionBox
How is the work culture at InterGlobe Aviation?
Work culture is rated 3.4 at InterGlobe Aviation by 221 employees. While job security is rated 3.5 and work-life balance is rated 3.1 at InterGlobe Aviation. Read detailed reviews by employees of InterGlobe Aviation on AmbitionBox.
Is work from home available in InterGlobe Aviation?
According to AmbitionBox, undefined% InterGlobe Aviation employees work from office 2 days/week (based on 12 AmbitionBox reviews in last 6 months).
Tell us how to improve this page.
InterGlobe Aviation Customer Service Executive Reviews by Locations