IIFL Finance Reviews by 10+ Employees

What employees say about IIFL Finance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

73% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

8 reviews

4.2

Rated by Men

7 reviews

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15 reviews found

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Customer Care Executive in New Delhi

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jan 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Jan 2025

Likes

Responsibility on customer in apply gold loan

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Customer Care Executive in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jan 2025

Likes

Everything is OK

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not any

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

Lending Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 18 Aug 2023

Likes

Just as working

Job security - Good
Work-life balance - Good

Dislikes

There are everything is unorganised.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Oct 2022

Likes

Good salary, team work

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Cross sell pressure

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in New Delhi

Full Time

Gold Loan Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2022

Likes

Good work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Feb 2022

Likes

Very poor No way to solve queries

Salary - Good
Skill development - Good

Dislikes

Very poor response

Job security - Poor
Work satisfaction - Poor

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Customer Care Executive in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Jun 2023

Likes

This company very well rking in gold loan.

Salary - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in New Delhi

Intern

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 16 Jun 2023

Likes

Loan approval is very fast

Skill development - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Marketing strategies are low

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Apr 2022

Likes

Iifl is a good place to work. We can learn so many things here during work.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Unnecessary pressure on employees Even working hours too long. Overall my experience was good

Work Details

It was good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2021

Likes

Everything is good

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nill

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 May 2021

Likes

Best place to work

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No comments

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Jan 2019

Likes

Yes

Salary - Good
Skill development - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Marketing activity

Work Details

It's a company but their is lot's of pressure

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Gold Loan Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Nov 2021

Likes

Working environment is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Leads pressure

Customer Care Executive in New Delhi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Mar 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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IIFL Finance Customer Care Executive Reviews by Locations

IIFL Finance New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 IIFL Finance reviews submitted by IIFL Finance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IIFL Finance is the right company for you. 100% of employees re...Read more

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IIFL Finance Customer Care Executive New Delhi Reviews

IIFL Finance Customer Care Executive New Delhi Reviews

What employees say about IIFL Finance?

Workplace insights

Monday to Saturday

Flexible timing

Within city

Gender based rating

Rated by Women

Rated by Men

15 reviews found

Tell us how to improve this page.

IIFL Finance Customer Care Executive Reviews by Locations

IIFL Finance New Delhi Reviews by Designations