IBM Technical Support AssociateBangalore / Bengaluru Reviews
based on 28 reviews
Updated 11 Oct, 2023
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.3
Skill development
3.9
Company culture
3.3
Work-Life balance
3.1
Salary & Benefits
2.9
Work Satisfaction
2.8
Promotions/Appraisal
IBM is rated
3.6 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IBM is rated
3.6 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IBM Technical Support Associate Bangalore / Bengaluru Reviews
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28 reviews found
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Popular
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2023
Likes
Good offices and facilities. Good leave policy.
Dislikes
Do not join here for Helpdesk related jobs as neither the initial pay is good, nor the annual hike. Service Desk is severely under-paid and budgets for hike are nothing more than peanuts.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2023
Likes
Good work culture.
Dislikes
Work life balance not very good.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
IT Security Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2018
Likes
IBM is great company to work with. you can't expect hike and growth in the company but you will have a smooth and stress-free life with IBM
Dislikes
Growth and hike are less very so it is the company who want to have smooth and peace full life with no work stress
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Technology and Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Sep 2018
Likes
It was great working with IBM.
Amazing work place and a platform to learn.
Dislikes
Shift timings
Work Details
Work at IBM was fun filled and a bit of pressure because of the shift timing.
But a very good platform to learn and grow.
I enjoyed the journey and I did learn a lot from IBM.
They really give great opportunities for women employees and focus on divers
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2023
Likes
Good people.. open culture.. diversity hiring... work life balance is good..
Dislikes
Salary hikes are hardly there.. incentives are not transparent. So would hardly get anything..
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Bangalore / Bengaluru
Construction Engineering Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2022
Likes
It has a good work culture.
Provides various benefits and compensations.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Service Desk Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 09 Sep 2021
Likes
Work culture, learning opportunity.
Dislikes
Rotational shifts, long 10 hours shift, unqualified managers.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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IBM.
Technical Support Associate in
Bangalore / Bengaluru
Technical Support Associate in
Bangalore / Bengaluru
Technical support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 28 Jan 2020
Likes
The Job security wise , it offers a secure place where you can sit back and not worry of getting fired because of the market fluctuations
Dislikes
There is not just one thing that I dislike about IBM.
The facilities provided at IBM for it's employees is really poor , work culture is really bad , employees are made to work for 10hrs with just 1 hour break. There is strict rules on break utilization , you cannot increase your breaks , if you do they cut your pay.
Travel is provided one way and it's pathetic.
It's just sick here and I really don't recommend anyone to get into IBM if you have a good experience...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Bangalore / Bengaluru
Domlur Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 23 Sep 2019
Likes
Leaening
Dislikes
Work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2021
Likes
Work culture
Technical Support Associate in
Bangalore / Bengaluru
Customer Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2019
Likes
Proximity to my house
Dislikes
Salary compensation.
Work Details
😀
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate in
Bangalore / Bengaluru
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2017
Likes
If I talk about IBM,so here work environment is superb teammates are also good .so many thing for learning like how to talk with Client ,how to handle Calls there is nothing Seniors and juniors everyone are equal there is no discrimination between them so I thing this most important thing for any organisation .If I talk about job security here is more in the comparison of other MNC.so over all good exp....Read More
Dislikes
I joined IBM as a fresher .before joining I was very excited that I am going to one of the best MNC .but when I came here I saw here so many guys are waiting project and even they did not get project but by luck I got project soon in technical operation .in starting I was very happy that I got project this is first project in my life I going to work here but after sometime i realise that there is not much to learn what have i to learn that I learn that means how to handle calls and about tools what we are using .one of most thing i hate here POLITICS because I hate politics I believe myself.and there is not more salary hike ....Read More
Technical Support Associate in
Bangalore / Bengaluru
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jul 2020
Likes
Everything
Dislikes
Nothing
Work Details
Amazing
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
MWSD Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Apr 2018
Likes
Good colleagues and work culture
Dislikes
Biased spline management, lack of internal growth. High intensity politics involved.
Work Details
Boring
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Feb 2018
Likes
Innovation, safety, environment, teammates, training
Dislikes
One way cab facilities
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
IT Security Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Apr 2018
Overall Rating
Technical Support Associate in
Bangalore / Bengaluru
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jul 2019
Likes
Nothing
Dislikes
Working in IBM at an entry level position like tech support is horrible because your entire life depends on your rapport with the manager.... Be it work life or personal life it's all in the manager's hands
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Legal and General Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Likes
It's a wonderful place to start your career , being a Fresher I'm learning a lot of new things. Right contacts will lead you to the right places.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
People also ask about IBM, Bangalore / Bengaluru Technical Support Associates
Is IBM, Bangalore / Bengaluru a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 28 employee reviews, it's clear that most technical support associates have an average experience working at IBM, Bangalore / Bengaluru. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does IBM, Bangalore / Bengaluru pay their Technical Support Associates well?
According to AmbitionBox reviews, IBM, Bangalore / Bengaluru technical support associates rate their salary and benefits at 3.1 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM, Bangalore / Bengaluru's technical support associates salaries here and to read reviews specifically about salary and benefits at IBM, Bangalore / Bengaluru for technical support associates, click here.
How is the work culture at IBM, Bangalore / Bengaluru for Technical Support Associates?
Work culture at IBM, Bangalore / Bengaluru for technical support associates is rated 3.9 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IBM, Bangalore / Bengaluru for technical support associates, click here.
How is the job security at IBM, Bangalore / Bengaluru for Technical Support Associates?
Based on 28 reviews on AmbitionBox, IBM, Bangalore / Bengaluru's technical support associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, Bangalore / Bengaluru, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM, Bangalore / Bengaluru for technical support associates, click here.
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