Hughes Systique Corporation Senior Software Engineer Reviews

Employer's Response

Dear HSCian, Thank you for sharing your review and positive mentions of HSC’s employee centric work culture which allows our employees to balance their professional and personal lives with ease. We will share your positive feedback with our cafeteria team as well. Coming to the dislikes section of the review, we find that the comment, ‘Work Satisfaction’ provides us with very little detail and comes across as cryptic. For us to address your issue we would have liked you to share a little more detail. We would like you to know that Employee centricity is one of the key areas that we focus & work hard on. Our long-term association be it with vendors, customers or employees - some of whom have been with us for over 16 years and counting, are a testament of the same. None the less, we encourage you to kindly leverage internal forums like Q2M, Amber, Zero Hour etc. to share your concern if you wish to do so, anonymously. You may also want to talk to your manager, engineering group head or engineering head and share what kind of work & role would help you get work satisfaction thus, helping them to provide an enabling environment for you. We wish many more years of your happy association with us, thank you!

Employer's Response

Dear Anonymous, We would like to start by thanking you for your contributions at HSC. For the benefit of the readers of this review we would also like them to know that there could be multiple reviews from the same author which are similar in tone & language. While we believe that the author would not misuse this platform to post multiple reviews using different credentials, the same cannot be denied as well owing to the similarity. Through the author, we would like the readers of the review to know that HSC has been appraised with CMMI level – 5 certification for the three domains of Development, Services and People and is also the first organisation in the world to be appraised so. Such certifications are awarded after rigorous audits, checks and ensuring that the organisation is adhering to the policies and procedures. By extension of that, all our interactions, processes and even communications are guided by the laid down policies & procedures. Hence, when you claim that HSC has “worst work culture”, it not out unsubstantial but also irrational. We are fortunate that our association with a good majority of our employees has already crossed the milestones of 10 & 15 years. Our media tenure year per employee also stands at an impressive 6.7 years. The same extends to our clients as well. Even you would agree that an organisation which commits to “unrealistic deadlines”, “has toxic culture”, cannot be on the growth path that we have been on for the past 19 years and counting. In an industry as competitive as ours, yes, we agree that there are times when just like any other software and engineering services company, customer & at times, phase of the project do influence our working routine. That is why HSC has a policy on flexible working hours, which by definition, explains that we do not observe strict office timings. Flexi Time policy helps ensure that HSCians get break to rejuvenate themselves after extended hours. But please not, that just like employee centricity, customer centricity also acts as a cornerstone of our foundational values. There are always two sides to a story but your claims without any facts, come out as unverified, vague and misleading comments also involving “colleagues” in some of them. At HSC we walk the talk when it comes to following the open-door policy. You could have talked to your manager, engineering group head, the engineering head or for that matter even with Mr. Vinod Sood, MD, whose doors are always open for HSCians across departments & hierarchies. You could have also leveraged internal platforms like Q2M, Amber, Zero Hour etc. to share your concerns or suggestions anonymously, if you wish so. Nonetheless, we wish you the best.

Employer's Response

Dear HSCian, While we are glad that HSC’s cultural engagements and lunch have found a mention in the likes section of your review, we would also like to thank you for your contributions at HSC. We believe what you may have perceived as politics could actually be a case of misunderstanding and miscommunication. For there are always two sides & perspectives to any claim. As you must be knowing that HSC is the first organization in the world to be appriased with CMMi level – 5 certification for the three domains of Development, Services and People. As an extension, your claim of “less wage” even after hard work, stands invalid, and is misguiding & vague as all our working processes are defined by well prescribed guidelines, without adhering to which we could not have attained such certifications. Also, with a substantial number of our employees being associated with us for more than 10 years, it would not have been so in case was no “normalisation of salary”. We would urge you to kindly talk to your manager, engineering group head, engineering head or for that matter with Mr. Vinod Sood, MD, for we do not shy away from such conversations and walk the talk when it comes to following the open-door policy. You can also leverage internal platforms like Amber, Zero Hour, Q2M etc. to share your concerns and suggestions anonymously, if you wish so. Nevertheless, we wish many more years of your happy association with us.

Employer's Response

Dear HSCian, We would like to start by thanking you for your valuable contributions at HSC. Coming to the dislikes section of your review, we believe that you have already made up your mind to write generic, misleading & vague comments rather than providing more context for the benefit of the readers of this review. To start with, irrespective of the sector or scale of any business or organisation, customers are an integral part of the revenue earning process, and we are sure that even you would agree that no organisation can truly prosper if they do not prioritize their customers. But at HSC, just like customer centricity, employee centricity also acts as a cornerstone to our foundational values. These are the same values that have resulted in a rich technical & engineering legacy of over 18 years. We are also fortunate to have HSCians who have been with us since our inception and the media tenure at HSC stands at an impressive 6.4 years. In these competitive times and the sector we are operating in, it would not have been possible for an organisation to be on the growth path that we are on without the support of their employees. However, yes, we do agree that there are times when just like any other software and engineering services company, customer & at times, phase of the project do influence our working routine. That is why HSC has a policy on flexible working hours, which by definition, explains that we do not observe strict office timings. As you must also be knowing that the Flexi Time policy helps ensure that HSCians get break to rejuvenate themselves after extended hours. Since we believe what you might be experiencing could be a case of miscommunication, we would encourage you to talk to your manager, engineering group head, engineering head or for that matter with Mr. Vinod Sood, MD. As we walk the talk when it comes to following the open-door policy. You can also leverage the internal platforms like Q2M, Zero Hour, Amber etc. to share your concerns and suggestions anonymously if you wish so. Nevertheless, we wish many more years of your happy association with us.

Employer's Response

Dear HSCian, Thank you for your valuable contributions at HSC. However have you had shared in-detail your concerns or suggestions, it would have helped us in assisting you better. Or you could have also leveraged internal platforms like Amber, Q2M, Zero Hour etc. and share your concerns or suggestions anonymously, if you had wished so. Nevertheless, thank you for your valuable contributions at HSC.

Employer's Response

Dear Anonymous, On July 09, 2023, an identical review was posted on this portal, also by a “Senior Software Engineer”. That review was deleted by the author after a point-by-point response was made by the management. The probability of such a coincidence, at such short time indicates a pattern that the author seems to have resorted to now after having been confronted with all the facts and figures. We once again would like to highlight that all the comments that you have made in your review only go on to showcase nobody else but only you in a bad light and highlights your unprofessional attitude. In the greater interest of providing clarity to the readers of this review, we will once again answer your misleading and vague comments. As you already know that we are a PCMM & CMMi Level 5 certified organization, please also note that there are only a handful of organisations in the world which HSC is a part of. The very fact that you are oblivious to the importance that this feat holds for an organization also speaks volumes about your industry and organizational knowledge. Being a PCMM & CMMi Level 5 certified organisation also means that the organisation is equipped with proper framework & policies in place to ensure that our people are treated well and respected at all levels and at all times which is above & beyond acknowledging it in one’s organizational school of thought. An organization on a growth path for more than 16 years cannot sustain this competitive market if its clients “treat HSC’s employees badly” and would surely not continue to retain them if that was the case. As mentioned in our earlier response also, some of our clients have been with us since our inception and that is only possible if there is mutual respect for each other. Your claim is not substantiated and backed by any fact whereas we have our strong client associations speaking for themselves. At HSC, we walk the talk when it comes to following the open-door policy. HSCians across departments and hierarchy are always encouraged to talk to their managers, engineering group head, engineering head or for that matter even our MD, Mr. Vinod Sood. They can also share their concerns or suggestions through internal platforms like Amber, Q2M, Zero Hour, My Ideas Matter etc. Even though you have already made up your mind that there is “nothing to like”, we advise you to utilize any of the platforms mentioned above in case you haven’t done so. Also, we would like to reiterate that we have never in the past or present either advertised or aspired as such to be in the topmost quartile as far as compensation is concerned. Our benefits package along with people centric work environment, an enabling family like culture and opportunity to work on cutting edge technologies for global customers makes us one of the best companies to work for in our industry. Our long-term association with employees lasting more than 16 years or the fact that the median tenure year is 5.6 years at HSC also provides credentials to the kind of culture that we offer and the compensation and benefits that comes alongwith it. Unlike your claim without any fact or basis, we can back our culture, people and policies with facts. Contrary to your comment that we “ignore” the concerns of our employees, employee centricity acts as a cornerstone to our foundational values. But yes, we do agree that sometimes while chasing deadlines for certain projects, the timelines between our professional and personal lives gets blurred just like any other software and engineering services company. That is why HSC has a policy on flexible working hours, which by definition, explains that we do not observe strict office timings. Flexi Time policy helps ensure that HSCians get break to rejuvenate themselves after extended hours. Only if you would have had taken the time and effort to know your organisation more. Also, your comments once again show your limited knowledge of the processes and the ITES sector as a whole. A review should be written with the intent of helping fellow readers. But unfortunately, your review carries sweeping generic statements that are without any basis, facts. Some of the review comments sadly reflect on the learning skills of reviewer itself. There seems to be difficulty in accomplishing a simple task of filling the IPTS! Even when managers & team members are always there to clarify and are themselves too filling it up. With launch of our new app in December 2022, it hardly takes minutes to update the task list now. But of course, you left that part out in your review. For the benefit of the readers, we have responded in detail to each of your comments about HSC. It may be prudent to do some introspection & work on your own improvement areas as well. Thank you.