Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Hilton

Compare

4.3

based on 493 Reviews

Filter reviews by

Hilton Guest Service Associate Reviews

based on 12 reviews

Updated 20 Dec, 2023

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.8

Skill development

4.5

Job Security

4.2

Company culture

4.1

Work Satisfaction

4.1

Work-Life balance

3.9

Promotions/Appraisal

3.8

Salary & Benefits

12 reviews found

Sort by: Popular

Guest Service Associate in Bangalore / Bengaluru

Full Time

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Dec 2023

Likes

Wonderful hotels I am really happy this working

Dislikes

Very nice

Guest Service Associate in Jaipur

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Jul 2023

Likes

Opportunity for work

Dislikes

Team work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Similar companies for Guest Service Associate

View All

Marriott International Reviews

3.7

• 49 Reviews

AccorHotels Reviews

4.2

• 10 Reviews

Ihg Group Reviews

4.5

• 11 Reviews

Hyatt Regency Reviews

4.2

• 47 Reviews

Radisson Hotels Reviews

3.9

• 101 Reviews

Oberoi Group of Hotels Reviews

4.4

• 44 Reviews

Taj Hotels Resorts and Palaces Reviews

3.7

• 98 Reviews

ITC Hotels Reviews

4.2

• 95 Reviews

Lemon Tree Hotels Reviews

4.0

• 64 Reviews

Mahindra Holidays & Resorts Reviews

4.3

• 14 Reviews

Guest Service Associate in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 01 Feb 2018

Likes

Ambiance of the hotel and culture of working with each other.

Dislikes

All are the bengali are working and they have unity.. And we can't say anything to anyone. That I hate about the company.

Work Details

I'm waiter

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Bangalore / Bengaluru

Food & Beverage Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 18 Dec 2018

Likes

One of the great hotel companies in the world. HILTON is brand known for many firsts of Hospitality industry. Once they were the largest hotel group in the world. Marriott surprassed Hilton after billion dollar overtake of Starwood Hotel & resorts. The flagship luxury brand of HILTON Waldorf Astoria is among the best luxury chains of hotel known for its iconic property around the world CONRAD is brand meant for contemporary luxury...Read More

Dislikes

Work life balance

Work Details

Amazing experience great for a fresher to start the career

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Dubai

Front Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Mar 2021

Likes

So what i will say i love to work with hilton But the way they have treated me in this pandemic was terrible its unexpected . They laid off i understand but they doing partiality wow ita great really .. Very very dissapointed .

Dislikes

Management were not sipporting only partiality

Work Details

That was good was means past now

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing while this pandemic happen

Guest Service Associate in Bangalore / Bengaluru

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 11 Jan 2020

Likes

Hilton gives you the opportunity to improve yourself more... they gives a good salary

Dislikes

The shift hour is much more ... 12 hours must for F&B service ... I think Hilton should take care of that ... because 12 hours mandatory shift is tooooo much Thank you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Bangalore / Bengaluru

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Nov 2018

Likes

Staff co-ordination . Team work . Atmosphere. Cuntural activity. Food

Dislikes

Shift hours..

Work Details

I worked in service outlet. And I got experience from all the sub department In service.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Hilton.

Guest Service Associate in Bangalore / Bengaluru

Housekeeping Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Mar 2019

Likes

Good environment to build a career.

Dislikes

Not giving opportunity to take training about desk and minibar

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Guest Service Associate in Jaipur

front office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 30 Jan 2018

Likes

they want me to learn the work . staff is so mpositive and supportive

Dislikes

no nthing

Work Details

Work days: Rotational Shift

Employee Benefits

accomodation for girls

Guest Service Associate in Mumbai

Front Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Sep 2022

Likes

Work culture team management learning scope

Dislikes

nothing specific as such to mention

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 May 2020

Likes

excellent

Dislikes

nothing

Guest Service Associate in Bangalore / Bengaluru

Full Time

Housekeeping & Laundry Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 20 Dec 2023

Likes

No option

Dislikes

No comments

Top trending discussions

View All

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

Got a question about Hilton?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Hilton Guest Service Associate Reviews by Locations

Hilton Guest Service Associate Bangalore / Bengaluru Reviews

Hilton Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Hilton reviews submitted by Hilton employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hilton is the right company for you. 67% of employees reported the working ...Read more

Home >
Reviews >
Hilton Reviews >
Hilton Guest Service Associate Reviews

Gender Based Ratings for Hilton Guest Service Associate

based on 11 reviews

Rated 5.0 for Job Security and 5.0 for Salary & Benefits

Rated 4.9 for Skill Development and 4.6 for Job Security

Working Days for Hilton Guest Service Associate

based on 12 reviews

Rotational Shift

67%

Monday to Saturday

22%

Monday to Friday

11%

Work Timings for Hilton Guest Service Associate

based on 12 reviews

Flexible timing

Strict (1pm - 3.30am)

Strict (7am - 4pm)

63%

13%

11% employees reported other strict timings

Shift Timings for Hilton Guest Service Associate

based on 12 reviews

Day shift

Night shift

67%

33%

Business Travel for Hilton Guest Service Associate

based on 12 reviews

No travel

49%

Within city

38%

Within country

13%

Hilton Guest Service Associate Salary

based on 43 salaries

₹1.5 L/yr - ₹4.5 L/yr

23% more than the average Guest Service Associate Salary in India

View more details

Employee Benefits for Hilton Guest Service Associate

Free meal

3 total responses

Office cab/shuttle

2 total responses

Relocation bonus

1 total response

Health insurance

2 total responses

+3 more benefits

Marriott International

4.3

Compare

AccorHotels

4.4

Compare

Ihg Group

4.0

Compare

Wyndham Hotel Group

4.1

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company