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Heidelberg Cement

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based on 460 Reviews

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Heidelberg Cement Customer Service Officer Reviews

Updated 13 Sep, 2023

Overall Rating

4.4/5

based on 7 reviews

Rating distribution

5

5 (71.4%)

4

1 (14.3%)

3

0 (0%)

2

0 (0%)

1

1 (14.3%)

Category Ratings

4.7

Company culture

4.7

Job security

4.7

Skill development

4.2

Salary

4.2

Work satisfaction

3.9

Work-life balance

3.9

Promotions

What employees say about Heidelberg Cement?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

80% employees reported

Flexible timing

71% employees reported

Within city

75% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.3

Rated by Men

6 reviews

Heidelberg Cement is rated 4.4 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Heidelberg Cement is rated 4.4 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Customer Service Officer in Jhansi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Sep 2023

Likes

Good policy Best atmosphere Working freedom

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Politics feel working under the sales Officer same designation

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Customer Service Officer in Lucknow

Full Time

·

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2023

Likes

Everything about this organisation is perfect

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing I dislike about this organisation

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Customer Service Officer in Gurgaon / Gurugram

Full Time

·

Sales & Marketing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jun 2022

Likes

Very good environment and amazing Management.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very good environment love to do work ln this organisation.

Work Details

Excellent.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Gurgaon / Gurugram

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 May 2022

Likes

Work Culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Haldwani Nainital

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 May 2023

Likes

Everything is okay

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Interfare of sales in Technical and conveyance police area is too much huge and conveyance will get for scooty

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Read Heidelberg Cement Reviews based on similar designations

3.9

Deputy Manager

(38)

4.7

Sales Officer

(11)

4.5

Sales Executive

(6)

Customer Service Officer in Field job

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Jun 2022

Likes

Worst

Dislikes

Working environment is worst.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Officer in Kanpur

C.s.o Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Oct 2019

Likes

All skill developed prograam Run in every month..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All organisation are some thing like or dislike

Work Details

I m very happy to work in this organisatio

Work days: Monday to Saturday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Heidelberg Cement.

Top trending discussions

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Got a question about Heidelberg Cement?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Deputy Manager in Damoh

Full Time

·

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Dec 2024

Likes

Overall responsibilities is yours towards work Work pressure is very less and envoirment of working is very pleasent

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Increament %is very less

Deputy Manager in Gurgaon / Gurugram

Full Time

·

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jul 2024

Likes

Good Culture for employees

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Deputy Manager in Damoh

Full Time

·

Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Feb 2025

Likes

No working culture and policy

Dislikes

Salary very poor and not balance life

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Deputy Manager in Jaunpur

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2024

Likes

Job security, salary, work life balance

Salary - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Appraisal and company culture, benefits

Deputy Manager in Damoh

Full Time

·

Construction Engineering Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jul 2024

Likes

Food stay

Dislikes

Work life balance

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Deputy Manager in Gurgaon / Gurugram

Full Time

·

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 25 Apr 2024

Likes

Nothing

Work-life balance - Good

Dislikes

HR policies, appraisal, promotions etc.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Deputy Manager in Damoh

Full Time

·

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Nov 2024

Likes

Policy supermacy

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Equal opportunity for all employee

Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Deputy Manager in Damoh

Full Time

·

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2025

Likes

Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Overall Rating

Excellent

Deputy Manager in Gurgaon / Gurugram

Full Time

·

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Dec 2024

Likes

Smart

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No till I have not the same

Deputy Manager in Damoh

Full Time

·

Engineering Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Jan 2024

Likes

Work life balance, system oriented company, safety standard

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Continuing with obselete technology

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Other Heidelberg Cement Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Production Officer in Damoh

Full Time

·

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2024

Likes

Fabulous working culture and lots of learning skills if you want to learn .

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

1-: Rainey season the mill will have to be stopped immediately, if some improvement can be made in this then it will be good especially for Line-1 and Line-2 2-: One thing I did not find right here is that if you recruit boys from North East and Nepal then why do you pay them such low salary, don't they work there or do they work less than them, so why do you pay them such low salary when you are seeing the inflation even today....Read More

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

General Manager Power Plant in Damoh

Full Time

·

Construction / Manufacturing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jun 2024

Likes

Openness and fear free environment

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary and beware not at par the competition. Health insurance and nearby facilities not good.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Jhansi

Full Time

·

Engineering Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Sep 2024

Likes

WLB , company culture is good, infrastructure and residential colony is good

Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Poor skill development, lack of facility

Skill development - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Mines Manager in Damoh

Full Time

·

Mining Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2024

Likes

Very good organisation, timely payments, work life balance, good working environment, etc

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Sales Representative in Shahdol

Full Time

·

Sale regenerative Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 15 Mar 2024

Likes

This is a foren company in which good experience be gainted by working. I would like to do good for the company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

This is a foren company in which good experience be gained by working.I would like to do good for the company.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sales Representative in Jhansi

Full Time

·

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 31 Jan 2025

Likes

It gives us experience to handle any situation in future furthee

Dislikes

I don't know

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jul 2024

Likes

Worst place to work

Dislikes

Low salary , they give hike only 10%

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Hyderabad / Secunderabad

Full Time

·

Production Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Oct 2024

Likes

Work life balance Leave. Policy

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Variable pay policy No women in shop floor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Area Sales Manager in Jhansi

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 04 Apr 2024

Likes

Good company to retire if you do have satisfaction and need balance of life background. All in all a great place to work

Job security - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Store Officer in Jhansi

Full Time

·

Stores & Material Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 May 2024

Likes

Freedom of work

Job security - Excellent
Company culture - Excellent

Dislikes

Limited growth Less manpower

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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More about working at Heidelberg Cement

HQ - Gurgaon/Gurugram, Haryana, India
Building Material
1k-5k Employees (India)
Engineering & Construction

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Heidelberg Cement Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Heidelberg Cement reviews submitted by Heidelberg Cement employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Heidelberg Cement is the right company for you. 80% of... employees reported the working days at Heidelberg Cement as Monday to Saturday. 71% employees reported the work timings at Heidelberg Cement as Flexible timing. Read more

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Heidelberg Cement Customer Service Officer Reviews

Heidelberg Cement Office Photos

Heidelberg Cement Customer Service Officer Salary

based on 8 salaries

₹3 L/yr - ₹5.5 L/yr

31% more than the average Customer Service Officer Salary in India

View more details

Employee Benefits for Heidelberg Cement Customer Service Officer

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

View All

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