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HDB Financial Services

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based on 21k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Financial Services Company - 2024

About
Reviews
21k
Salaries
49.5k
Interviews
836
Jobs
193
Benefits
1.6k
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HDB Financial Services Phone Banking Officer Mumbai Reviews

Updated 11 Mar, 2025

Overall Rating

2.5/5

based on 22 reviews

Rating distribution

5

5 (22.7%)

4

5 (22.7%)

3

3 (13.6%)

2

2 (9.1%)

1

7 (31.8%)

Category Ratings

3.0

Job security

2.9

Skill development

2.3

Salary

2.3

Work-life balance

2.2

Company culture

2.2

Promotions

2.1

Work satisfaction

What employees say about HDB Financial Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

82% employees reported

Flexible timing

61% employees reported

No travel

55% employees reported

View more detailed insights

Gender based rating

2.6

Rated by Women

10 reviews

2.4

Rated by Men

12 reviews

HDB Financial Services is rated 2.5 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects a below average employee experience, indicating poor satisfa ... Read more

HDB Financial Services is rated 2.5 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in HDB Financial Services Phone Banking Officer Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Phone Banking Officer in Mumbai

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 08 Oct 2024

Likes

Work place is so good.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

I was working in hotlisting desk and there the Call flows were very high and the very bad thing is you are not allowed to go to restroom on your own, you will need to ask for restroom and most of the time during call flow you will need to control which will lead you to abdomen pain but still you will need to wait until your turn comes because they will send one by one.

Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Feb 2025

Likes

Salary is consistent

Dislikes

Humiliating work culture, unrealistic targets, fear of losing job

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about HDB Financial Services

View All

Ambiguity in JOB offer.

I recently changed my Job as Business Manager with Arka Fincap, but some how I also selected as BM(Branch manager) with HDB financial and Varthana finance. I am very confused, to what I will do. CTC would be same approximately. Suggest me right decision with reason... 1. I can continue with Arka Fincap. 2. Will join HDB financial as BM. 3. Will join Varthana finance as BM. Your feedback will be appreciated.

Got a question about HDB Financial Services?

Ask anonymously on communities.

Phone Banking Officer in Mumbai

Full Time

·

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 17 Jul 2024

Likes

It was good

Dislikes

Noo respect for employees

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Phone Banking Officer in Mumbai

Full Time

·

Investment Banking, Private Equity & VC Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Nov 2023

Likes

No delay in Payments

Job security - Excellent

Dislikes

Excess Work

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Phone Banking Officer in Mumbai

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Sep 2023

Likes

Nothing good about this

Dislikes

Pathetic disgusting demotivated non co operated

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2023

Likes

Good work culture, good staff management,good decorum of office

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Na

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Phone Banking Officer in Mumbai

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Nov 2023

Likes

Only it's part of HDFC

Dislikes

U will feel partiality coz TL and senior are belong To HDFC and the take leave and holidays but coz u r hdb people u dont allow to take u need to extend ur shift time every day

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about HDB Financial Services.

Phone Banking Officer in Mumbai

Hotlisting department Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2022

Likes

Easy to understand process

Skill development - Good
Promotions - Good
Work-life balance - Excellent

Dislikes

They are not allowed for washrooms without asking we are wait 1hours this is worst thing we get stopped even after shift is over and that overtime is not use no money

Salary - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Phone Banking Officer in Mumbai

Phone Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 May 2022

Likes

My teammates are supportive and the management is transparent. Colleagues are very supportive. There is a huge canteen. Policies are good. My supervisor was so supportive she help to learn more things and guide so well.

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

There is politics in the management and they judge alot to employees. Growth is slow.

Work Details

Work days: Rotational Shift (Flexible Timings)

Phone Banking Officer in Mumbai

Full Time

·

HOLISTING DESK Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Mar 2022

Likes

It is great for me, amazing work environment and culture. Teammates are the very supportive and management of the organisation & policy are good.job security are there. Thanks a lot HDB FINANCIAL SERVICES.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Little bit politics are there in management.

Work Details

The job is quite interesting! I have learnt a lot in organisation. Thanks HDB financial services for the every.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Sep 2022

Likes

Quick and prompt response

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary appraisal

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Apr 2022

Likes

I have learned many things frm this organisation. But there increment is like nothing, they need sales

Dislikes

Knowledge sharing is not there, employees are told to do sale rather than service and customer satisfaction

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Experience was good but i have worked more than 2 years but increment was like nothing

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

This job is very much secure

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is not that much good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Phone Banking Officer in Mumbai

Phone Banking Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Nov 2021

Likes

Job security and training manager are good and helpful while training

Dislikes

No work lofe balance u have to sit for 9hrs and 1 or 2 hrs extra for sales increment policy is very poor nad week off system is not so good

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No work life balance

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Hotlisting Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 15 Sep 2021

Likes

Good experience with hdb

Salary - Excellent
Job security - Good
Work-life balance - Good

Dislikes

There was not good relationship between HDB and hdfc staff

Company culture - Poor

Work Details

I got good experience with hdb

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Full Time

·

Trading, Asset & Wealth Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Phone Banking Officer in Mumbai

Hotlisting and prepaid desk Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 Nov 2020

Likes

Good paid up salary.

Salary - Good

Dislikes

Idiot staff's . Too much Corporate politics.

Work satisfaction - Bad
Work-life balance - Poor

Work Details

No personal life during this job

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Home rent allowance

Phone Banking Officer in Mumbai

Construction Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2019

Likes

Nice to have a part of this organisation

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Communication skills is increased

Work Details

Customer service

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Phone Banking Officer in Mumbai

Full Time

·

Phonebanking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2019

Likes

Manager team leader and colleague

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing for the marriage purpose i was left the job.

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Phone Banking Officer in Mumbai

credit card phonebanking Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 Apr 2018

Likes

After doing sale getting incentives

Skill development - Good
Promotions - Good

Dislikes

No Working life balance, long hours working.

Job security - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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More about working at HDB Financial Services

#1 Best Mega Financial Services Company - 2022

#1 Best Mega Financial Services Company - 2021

HQ - Ahmedabad, Gujrat, India
NBFC
50k-1 Lakh Employees (India)
Financial Services
Banking

Tell us how to improve this page.

HDB Financial Services Phone Banking Officer Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 HDB Financial Services reviews submitted by HDB Financial Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HDB Financial Services is the right company for you. ... 82% of employees reported the working days at HDB Financial Services as Rotational Shift. 61% employees reported the work timings at HDB Financial Services as Flexible timing. Read more

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HDB Financial Services Reviews >
HDB Financial Services Phone Banking Officer Mumbai Reviews

HDB Financial Services Phone Banking Officer Salaries in Mumbai

based on 121 salaries

₹1.5 L/yr - ₹4.5 L/yr

19% less than the average Phone Banking Officer Salary in India

View more details

Employee Benefits for HDB Financial Services Phone Banking Officer Mumbai

Office cab/shuttle

1 total response

International/On-site exposure

1 total response

Health insurance

1 total response

Job/Soft skill training

3 total responses

+2 more benefits

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