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Hamleys

Compare

4.0

based on 252 Reviews

Filter reviews by

Hamleys Customer Success, Service & Operations Department Reviews

Updated 19 Oct, 2024

Overall Rating

4.5/5

based on 25 reviews

Rating distribution

17 (68.0%)

3 (12.0%)

2 (8.0%)

1 (4.0%)

Category Ratings

4.5

Job security

4.3

Skill development

4.2

Company culture

4.1

Work-life balance

4.0

Promotions

4.0

Work satisfaction

3.9

Salary

What employees say about Hamleys?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

60% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

7 reviews

4.6

Rated by Men

18 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.5

• 25 Reviews

Sales & Business Development

3.9

• 64 Reviews

Merchandising, Retail & eCommerce

3.7

• 56 Reviews

Engineering - Software & QA

4.9

• 12 Reviews

UX, Design & Architecture

4.5

• 7 Reviews

Finance & Accounting

4.5

• 6 Reviews

25 reviews found

Sort by: Popular

Store Operations Manager in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jun 2024

Likes

Hamleys provide good knowledge,Where every one can learn good in all the parameters that company have provided.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Functional Consultant in Kanpur

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Oct 2024

Likes

Gud place to work ...

Job security - Good
Work-life balance - Good

Dislikes

Slow promotion and appreciation..

Section Supervisor in Pune

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 18 Oct 2024

Likes

Yes,bcoz it all time fun

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

Get interview-ready with top interview questions

View all 10 questions

Multi Unit Manager in Kochi

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2023

Likes

Brand is old, building the systems,

Dislikes

Partiality, No learnings, no transparency over our own market P&L, completely handled by regional level.

Salary - Poor
Skill development - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Deputy Store Manager in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 May 2024

Likes

I like and miss company it's was good for me

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing like that

Store Visual Merchandiser in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2023

Likes

Everything i like here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there to dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Commercial Executive in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2023

Likes

It's a great journey

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Product quality

You are reading trusted reviews. Keep reading to find out more about Hamleys.

Section Supervisor in Bangalore / Bengaluru

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Jul 2023

Likes

It's very good organisation

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

For new joiners it's good in providing high package.

Salary - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Supervisor and Team Lead in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

Culture of Hamleys

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, Incredible experience was there.

Work Details

Work days: Rotational Shift (Flexible Timings)

Sales Executive in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 May 2023

Likes

Having fun doing job playing with toys

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work load and physical pressure

Work Details

Work days: Rotational Shift (Flexible Timings)

FUN Consultant in Bhopal

Full Time

Fun consultant Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Oct 2022

Likes

I love the environment, my manager, my supervisior all are so nice and akways help me if I have any problem.. Thank you..

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing everything is good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

FUN Consultant in Noida

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 31 Aug 2024

Likes

👎

Dislikes

Employees were rude and non coporative

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Sales Executive in Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Feb 2021

Likes

Good managers , Operation level is good

Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Store Manager in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 15 May 2024

Likes

Lively work environment

Salary - Excellent
Skill development - Good
Job security - Excellent
Work-life balance - Excellent

Dislikes

Very Low annual appraisal

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Retail Store Manager in Pune

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Mar 2023

Likes

Good at people Promotion

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Assistant Store Manager in Qatar

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jul 2023

Likes

Good working palace. You enjoy your job with full satisfaction and manage both personal life and official life.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

FUN Consultant in Chennai

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2022

Likes

FUN, ENJOY EVERY MOMENT NEW CULTURE ,

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Over timing

Work Details

Good 👍

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

mahadevpura.pheonix marketcity in Bangalore Rural

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2022

Likes

Environmental. Entertainment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work time is more extended... Bit feel pressure for timing

Work Details

Good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Supervisor in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Apr 2022

Likes

One of the best organization for work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Superb

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

FUN Consultant in New Delhi

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Dec 2021

Likes

Skill development.

Skill development - Excellent

Dislikes

Zero work life balance

Job security - Bad
Promotions - Poor

Work Details

They will terminate you for a single thing.

Work days: Rotational Shift (Flexible Timings)

Employee Benefits

So much pressure of sales

Top trending discussions

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I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Hamleys reviews submitted by Hamleys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hamleys is the right company for you. 74% of employees reported the worki...Read more

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Hamleys Customer Success, Service & Operations Department Reviews Reviews

Hamleys Salaries in Customer Success, Service & Operations Department in India

FUN Consultant 10 salaries	₹2.1 L/yr - ₹3.1 L/yr
Store Manager 8 salaries	₹7.2 L/yr - ₹11 L/yr
Sales Associate 4 salaries	₹3.4 L/yr - ₹4 L/yr
Supervisor 4 salaries	₹2.5 L/yr - ₹3.5 L/yr
Deputy Store Manager 3 salaries	₹4.4 L/yr - ₹4.6 L/yr