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GrayQuest

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3.8

based on 71 Reviews

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Reviews
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GrayQuest Customer Success, Service & Operations Department Reviews

Updated 17 Mar, 2025

Overall Rating

3.4/5

based on 10 reviews

Rating distribution

4 (40.0%)

2 (20.0%)

1 (10.0%)

2 (20.0%)

Category Ratings

4.1

Work-life balance

3.6

Salary

3.6

Work satisfaction

3.4

Company culture

3.0

Job security

2.7

Promotions

2.1

Skill development

What employees say about GrayQuest?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

83% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

5 reviews

2.9

Rated by Men

5 reviews

GrayQuest is rated 3.4 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

GrayQuest is rated 3.4 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.4

• 10 Reviews

Sales & Business Development

3.3

• 16 Reviews

Finance & Accounting

3.5

• 11 Reviews

Engineering - Software & QA

4.2

• 7 Reviews

BFSI, Investments & Trading

4.7

• 5 Reviews

Human Resources

4.4

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Assistant Manager in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Mar 2025

Likes

Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Skill development - Bad

Overall Rating

Operations Excellence Manager in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Oct 2023

Likes

Work culture / Mentor Guidance & support

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Inbound Executive in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2024

Likes

They themselves don't know which all employees are working for company

Dislikes

Behaviour of seniors, Tl, partiality based on religion

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work policy: When there's some holiday they ask you to do wfh and calling

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Collection Associate in Mumbai

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2022

Likes

Good team to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Operations in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2022

Likes

Best company to work and grow.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Filed sales associated in Navi Mumbai

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 17 Mar 2025

Likes

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad

Overall Rating

Collections Executive (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jul 2023

Likes

Low work pressure can be easily managed with your domestic work

Salary - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Skill development - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about GrayQuest.

Retention Executive in Mahalaxmi

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Sep 2022

Likes

Supportive team member

Dislikes

Management Hierarchy is not proper. Was working in Retention team, full of politics and they remove efficient and hardworking people. Pathetic HR policies and they are not properly defined. Other team members can come to retention team but from Retention your not allowed to change the department.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Growth associate in Hyderabad / Secunderabad (working remotely)

Contractual

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 21 Nov 2024

Likes

Work environment is very good. We use to learn, enjoy at weekends and enjoy working

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Grayquest doesn't provide payment slips, doesn't provide any benefits for growth associate employees.

Promotions - Bad

Intern in Mumbai

Intern

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Dec 2023

Overall Rating

Return to all reviews

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about GrayQuest?

Ask anonymously on communities.

Jobs at GrayQuest

View all

Business Development Specialist

Hyderabad / Secunderabad, Bangalore / Bengaluru

1-4 Yrs

₹ 4-7.5 LPA

Key Accounts Manager

Mumbai

2-4 Yrs

₹ 4-8.5 LPA

Senior Business Development Manager

Mumbai

3-5 Yrs

Not Disclosed

Intern - Business Development - SaaS (0-1 yrs)

0-1 Yrs

Not Disclosed

GrayQuest - Key Account Manager (2-6 yrs)

2-6 Yrs

Not Disclosed

More about working at GrayQuest

HQ - Mumbai,Maharashtra, India
Education & Training
201-500 Employees (India)
Financial Services

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 GrayQuest reviews submitted by GrayQuest employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GrayQuest is the right company for you. 100% of employees reported th...e working days at GrayQuest as Monday to Saturday. 83% employees reported the work timings at GrayQuest as Flexible timing. Read more

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GrayQuest Reviews >
GrayQuest Customer Success, Service & Operations Department Reviews Reviews

GrayQuest Salaries in Customer Success, Service & Operations Department in India

Collection Associate 4 salaries	₹2.5 L/yr - ₹3 L/yr
Inside Sales Manager 3 salaries	₹3.4 L/yr - ₹3.7 L/yr
Operations Executive 3 salaries	₹4.3 L/yr - ₹4.5 L/yr
Collections Manager 3 salaries	₹4.4 L/yr - ₹5.4 L/yr
Sales Executive 2 salaries	₹4.5 L/yr - ₹5.8 L/yr