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Filter reviews by Grassroots BPO Customer Success, Service & Operations Department Reviews
Overall Rating
based on 73
reviews
What employees say about Grassroots BPO?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
100% employees reported
Monday to Saturday
47% employees reported
Flexible timing
58% employees reported
No travel
65% employees reported
View more detailed insights
Gender based rating
Rated by Women
25 reviews
Rated by Men
47 reviews
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Customer Success, Service & Operations
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Career Growth
2w (edited)
a technical lead
Help to Understand
I have below 2 offers. which one to join. Need some guidance.
1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus.
2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus
(temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
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People also ask about Grassroots BPO's Customer Success, Service & Operations Department
Is Grassroots BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 73 employee reviews, it's clear that most employees have an average experience working at Grassroots BPO's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.1, while salary is rated the lowest amongst all factors at 2.5.
Read reviews about
salary
on AmbitionBox.
Does Grassroots BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Grassroots BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.5 out of 5, based on 73 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Grassroots BPO's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Grassroots BPO's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Grassroots BPO's Customer Success, Service & Operations Department?
Work culture at Grassroots BPO's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 73 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Grassroots BPO's Customer Success, Service & Operations Department?
Based on 73 reviews on AmbitionBox, Grassroots BPO's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Grassroots BPO's Customer Success, Service & Operations Department.
Is work from home available at Grassroots BPO's Customer Success, Service & Operations Department?
According to 11 AmbitionBox reviews, Grassroots BPO's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
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- Grassroots BPO Customer Success, Service & Operations Department Reviews Reviews
|
Processing Executive
36
salaries
|  ₹1.1 L/yr - ₹3.2 L/yr |
|
Customer Care Executive
18
salaries
| ₹1.2 L/yr - ₹3.1 L/yr |
|
Customer Support Executive
17
salaries
| ₹1.6 L/yr - ₹3 L/yr |
|
Team Lead
11
salaries
| ₹1.8 L/yr - ₹5 L/yr |
|
Process Associate
8
salaries
| ₹1.6 L/yr - ₹2.4 L/yr |
International/On-site exposure
1 total
response
Health insurance
3 total
responses
Job/Soft skill training
9 total
responses
Professional degree assistance
1 total
response
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