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Grassroots BPO Customer Success, Service & Operations Department Reviews

based on 66 reviews
Updated 19 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.1

Job Security

3.1

Skill development

3.0

Work-Life balance

2.8

Company culture

2.8

Work Satisfaction

2.5

Promotions/Appraisal

2.4

Salary & Benefits

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3.7
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4.4
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5.0
 • 7 Reviews
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 • 7 Reviews
4.3
 • 5 Reviews
Top Mentions in Grassroots BPO Customer Success, Service & Operations Department Reviews

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People also ask about Grassroots BPO's Customer Success, Service & Operations Department

Is Grassroots BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 204 employee reviews, it's clear that most employees have an average experience working at Grassroots BPO's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.1, while salary & benefits is rated the lowest amongst all factors at 2.4. Read reviews about job security and salary & benefits on AmbitionBox.
Does Grassroots BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Grassroots BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.4 out of 5, based on 204 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Grassroots BPO's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Grassroots BPO's Customer Success, Service & Operations Department, click here.
How is the work culture at Grassroots BPO's Customer Success, Service & Operations Department?
Work culture at Grassroots BPO's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 204 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Grassroots BPO's Customer Success, Service & Operations Department, click here.
How is the job security at Grassroots BPO's Customer Success, Service & Operations Department?
Based on 204 reviews on AmbitionBox, Grassroots BPO's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Grassroots BPO's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Grassroots BPO Customer Success, Service & Operations Department

based on 65 reviews
3.2
Rated by 22 Women

Rated 3.1 for Job Security and 3.0 for Work-Life Balance

women
3.5
Rated by 43 Men

Rated 3.2 for Skill Development and 3.1 for Work-Life Balance

men

Working Days at Grassroots BPO Customer Success, Service & Operations Department

based on 66 reviews
Rotational Shift
48%
Monday to Saturday
45%
Monday to Friday
5%
Alternate Saturday off
2%

Work Timings at Grassroots BPO Customer Success, Service & Operations Department

based on 66 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (10am - 7pm)
60%
9%
6%
25% employees reported other strict timings

Shift Timings at Grassroots BPO Customer Success, Service & Operations Department

based on 66 reviews
Day shift
Night shift
68%
32%

Business Travel at Grassroots BPO Customer Success, Service & Operations Department

based on 66 reviews
No travel
66%
Within city
34%
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