Smart Call Center Solutions Quality Analyst Reviews
Overall Rating
3.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Work-life balance
4.0
Company culture
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Salary
3.0
Skill development
Smart Call Center Solutions is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate sati
...
Read more
Smart Call Center Solutions is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Quality Analyst in
Kolkata
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jun 2022
Likes
There is nothing a person working there, will like. Pathetic place to work in
Job security - Good
Dislikes
Compensation, Employee Satisfaction, Senior Employees and too much of Office Politics
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Pathetic
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Quality Analyst in
Kolkata
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Sep 2021
Likes
there is nothing one can be happy about working in this place
Dislikes
Less Salary, No Future of getting promoted, horrible management and policies
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
None
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Kolkata
Sales & Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Jun 2021
Likes
Very familiar management.Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Nothing.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was a formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same tea
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Other Smart Call Center Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
MIS Executive in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jan 2025
Likes
Nothing to like they arey are wrote good reviews forcfulky by me but its Such a ridiculous company no work culture no work life balance they treat their employee as ghulam. They cut salary when your 5 min late . No sick leave.
Dislikes
I dislike here everything, director manager hr everyone Such a ridiculous.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Cce Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 25 Feb 2025
Likes
My teammates
Job security - Good
Dislikes
Poor ssalary .
Salary - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
HR Associate 1 in
Kolkata
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 30 Jan 2025
Likes
Job security - Good
Company culture - Good
Dislikes
Salary - Poor
Skill development - Poor
Overall Rating
SEO Executive in
Kolkata
Full Time
·
Digital Marketing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 23 Jan 2025
Likes
Skill development - Good
Job security - Good
Overall Rating
Cce Associate in
Kolkata
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
5.0
Skill development
2.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Dec 2024
Likes
Homely Environment
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There are no growth opportunity
Salary - Bad
Job security - Poor
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
CCE in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 11 Dec 2024
Likes
The environment was positive and team leader was very cooperative
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
The unhealthy competition between team leaders
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 21 Nov 2024
Likes
Friendly colleagues and seniors
Work-life balance - Good
Dislikes
No increment or salary hike, even salary package is less than other job market. Bad hygiene.
Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
International Sales Executive in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
People also ask about Smart Call Center Solutions's Quality Analysts
How is Smart Call Center Solutions to work for?
Smart Call Center Solutions is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Smart Call Center Solutions is known for Work-life balance which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Smart Call Center Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Smart Call Center Solutions?
According to AmbitionBox ratings, Smart Call Center Solutions employees rate its salary and benefits as 3.0 out of 5. You can know more about Smart Call Center Solutions Salaries at AmbitionBox
How is the work culture at Smart Call Center Solutions?
Work culture is rated 4.0 at Smart Call Center Solutions by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at Smart Call Center Solutions. Read detailed reviews by employees of Smart Call Center Solutions on AmbitionBox.
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