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3.9

based on 45 Reviews

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Futureworld Customer Success, Service & Operations Department Reviews

Updated 14 Mar, 2025

Overall Rating

4.7/5

based on 12 reviews

Rating distribution

9 (75.0%)

1 (8.3%)

0 (0%)

1 (8.3%)

Category Ratings

4.6

Job security

4.5

Salary

4.5

Skill development

4.5

Work satisfaction

4.3

Work-life balance

4.2

Promotions

4.1

Company culture

What employees say about Futureworld?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

74% employees reported

Strict (11am - 7pm)

15% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

5 reviews

4.6

Rated by Men

7 reviews

Futureworld is rated 4.7 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Futureworld is rated 4.7 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.7

• 12 Reviews

Sales & Business Development

2.2

• 6 Reviews

Finance & Accounting

1.8

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Service Engineer in New Delhi

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Nov 2024

Likes

Supportive seniors

Salary - Good
Job security - Excellent

Dislikes

Holiday issues always , no festival celebration, only focus on work nothing happened any extra activities

Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Sales Associate in Dehradun

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Apr 2024

Likes

Working atmosphere skills

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to describe

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Procurement Executive in New Delhi

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Oct 2024

Likes

Friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Far from my place

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Greater Noida

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Sales Associate in Mohali

Full Time

Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 17 Jan 2023

Likes

Good experience future World Apple company

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Not increasing to salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Area Sales Manager in Gurgaon / Gurugram

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

Nothing

Dislikes

Everything

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Terrible and Over Burden . No one want to take ownership and blame others .

Work days: Monday to Saturday (Strict Timings)

HR Recruiter (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Aug 2023

Likes

Excellent job in my lify

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

everthing is good

Work Details

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Futureworld.

Technician (Multifaceted) in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 17 Feb 2023

Likes

Team members and Backend support from senior executive.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

All day Working including national and government holiday.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in East delhi

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Teammates and management are very supportive and helpful in every manner.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing like that i love everything about my company

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Store Manager in Dwarka Sector 14

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2022

Likes

So many this to learn.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Unable to experience the dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Support Officer in New Delhi

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 May 2018

Likes

Nothing......

Dislikes

There is no Professionalism. team members are not mature or they don't have any skills like...Hw to speak with their senior as I worked as a Sr. Customer Support Officer over there or collegues in from of senior. They don't have any management. apart from these there are lots of things witch is not good for growth of company or employee so overall I haven't learnt anything good from this organisation....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

hectic or boring.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Business Head - Service in New Delhi

Full Time

Operations Department

5.0

posted on 18 Dec 2023

Overall Rating

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

Got a question about Futureworld?

Ask anonymously on communities.

More about working at Futureworld

HQ - New Delhi, India
Retail
201-500 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Futureworld reviews submitted by Futureworld employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Futureworld is the right company for you. 74% of employees report...ed the working days at Futureworld as Monday to Saturday. 89% employees reported the work timings at Futureworld as Strict timing. Read more

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Futureworld Customer Success, Service & Operations Department Reviews Reviews

Futureworld Salaries in Customer Success, Service & Operations Department in India

Team Manager 3 salaries	₹4.5 L/yr - ₹6 L/yr
Customer Support Officer 3 salaries	₹3.5 L/yr - ₹4 L/yr
Team Lead 2 salaries	₹4.6 L/yr - ₹5.6 L/yr
Customer Service Executive 2 salaries	₹2.3 L/yr - ₹3 L/yr
Area Sales Manager 2 salaries	₹6.6 L/yr - ₹8.5 L/yr