AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Flipkart
Comparebased on 10.8k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Flipkart Customer Support Associate Reviews
Rating distribution
Category Ratings
Skill development
Company culture
Work-life balance
Salary
Work satisfaction
Job security
Promotions
What employees say about Flipkart?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
86% employees reported
Flexible timing
50% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Customer Support Associate in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Tech Mahindra, don't ever go there. Never, ever. If you don't trust me, just go and see for yourself. When you go to any bathroom section, you will find a person abusing the Tech Mahindra Flipkart process, whether they are new or old. I work as a CSA there, and there are so many issues in the voice process. It's the worst in terms of salary, timing, system, chair, and most importantly, cab allocation. Cabs are allocated during night or early day shifts, mostly from your home to the company. Sometimes, cab drivers may leave you and mark you absent in the app. After three absences, you will have to pay 500 Rs. And even when you try to raise the issue, they don't want to solve it. The most important thing is that when you are selected after three rounds of interviews, after waiting for the whole day, they will tell you to come back another day. And before that, they will have you sign a paper for the night shift. Mostly, they will not inform you that you will be paid only 300 per day during training. I was also not informed about this, and the training will be a minimum of 40 days. You will have to buy headphones with your own money. Salary is the most significant issue here. They don't want to pay even your training amount, and then the trainer will say something to you, and then a new trainer will say another thing. Coffee is free in the cafeteria, but one day a friend of mine found some insects in the coffee. Thank God I didn't drink from there. If you want to destroy your life, then surely go and check. Every person working there will tell you about these issues. The managers only exaggerate and do nothing. They have no interest at all in resolving your issues. They come every day and threaten that you will be expelled for this and that, and give empty warnings. They also mention that you will not be paid if you do certain things....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office culture, work environment and possibility to learn a whole lot of things
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hikes and appraisals are very less
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate (working remotely)
Full Time
Compensation & Benefits Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
There is no job security for this company work culture is also very bad had very bad experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate (working remotely)
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I LIKE THE WORK OF FLIPKART
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
I WANT NEED A JAB
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Support Associate in Hyderabad / Secunderabad
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flipkart is an E commerce company . The company owns and operates an online shopping website in india. Not only operates and selling products but also resolving problems of the customer through calls and chat.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
There is no dislike about working with Flipkart.
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Customer Support Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Support Associate (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing .. .
Dislikes
Everything .. .
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Support Associate (working remotely)
Customer Support Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Career Opportunities
- Skill development - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Lack of Empowerment
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Discover interview dos and don'ts from real experiences
Customer Support Associate in Bangalore / Bengaluru
Customer Support Associates - VOC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and company policies were good.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing just salary increment is very less that needs to be improved
Work Details
Excellent
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Bangalore / Bengaluru
RMT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its was good to work with the above company and HR was good with employees and TL are very supportive to je employees
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Similar Designation Reviews
Team Lead in Guwahati
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flipkart India Pvt.Ltd provided positive and supportive work culture which encourages learning, taking ownership, and embracing calculated risks; they also appreciate the opportunities for growth.
- Salary - Excellent
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
poor work-life balance due to long hours
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Mumbai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Iam working in this organization ast 9 years iam determined to most of my potential and iam confident I can achieve great things..there has been decision taken by management and HRBP Rahul shukla sir take action in order to reduce operationcost some other reason ..iam 100 % potential my duties 13 hours in organization hard working..it is very sad..to thanks.
Dislikes
Same as above ..
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Sales Officer in Pune
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good and every one is supportive
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Growth opportunities are limited insome roles.the work culture and environment have been deteriorating in the past few years.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's completely waste of time adopting your self in this company there is no job safety and don't expect any promotion all in hand of managers
Dislikes
Culture and HR team there is no confidential
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Relationship Manager in Lucknow
Full Time
Category Management & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to be liked about..... Worst Company
Dislikes
pathetic company in terms of salary, appraisal and promotion, poor work environment and management.
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Dehradun
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Team Lead in Bangalore / Bengaluru
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Customer Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
- Salary - Poor
- Job security - Bad
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Bhiwandi
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Management
Work Details
Work days: Rotational Shift (Strict Timings)
Sales Manager in New Delhi
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is working proper and fine
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing that i dislike about this
Other Flipkart Reviews
Human Resources Business Partner in Aurangabad
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
Giving PAN india projects and ask to deliver with less timelines and don't care even in case of medical emergency, I was asked to attend meeting when my daughter was admitted, On Saturday we were having week off my Manager Ajit Nair, he called me on Saturday and said why didn't you attend meeting on Saturday and asked with whose permission you took week off
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Executive Operations in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Learning On E-Commerce
Dislikes
Process Optimization needs to be done on an active basis and Reworking should be eradicated at operational level. Need to reduce long working hours even beyond the schedule working time for Operations handled category for cross functional Facilities management!
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Operations Executive in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Work satisfaction - Good
Dislikes
While other companies like Swiggy, if the employee who works after working hours they are paying for those extra hours, Flipkart won't even pay if we are working for Saturday Sunday. Swiggy pays 4k+ per day if you work on Saturday or Sunday.
- Skill development - Poor
- Company culture - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Product Manager in Bangalore / Bengaluru
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timely pay
Dislikes
Bunch of cheaters , extremely toxic managers , no vision , every other day strategy changes , no hikes for 3 years , ipo dream they are talking about for last 3 years and it’s still nowhere close, senior leaders leaving, new folks don’t know much . Avoid avoid avoid if possible
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Software Development Engineer II in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development- There are some challenging problems to solve and lot of things to learn.
- Skill development - Good
- Job security - Good
Dislikes
No work life balance Toxic work culture No hikes Hectic work and sleepless nights during oncall and big billion sale
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Executive in Surat
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is good to grow your operational skills.
- Skill development - Good
- Company culture - Good
Dislikes
Promotions and Salary hikes are not available so don't join if u expect increment every year or bonus
- Job security - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Content Writer in Bangalore / Bengaluru
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The office is located in a good IT campus.
- Job security - Good
- Work-life balance - Good
Dislikes
An extremely selfish and eccentric leadership style prevails here that has led to a toxic work culture, distrust and low morale.
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Business Analyst in Bangalore / Bengaluru
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Literally nothing. You will get to work with hard working people who lack intelligence thats how you will learn.
Dislikes
No WLB, less salary, ambigious appraisal cycle, no hike, micro management
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Business Development Executive in Ludhiana
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flipkart offers a great platform for learning and growth, especially in the e-commerce sector. As a Business Development Executive, you get hands-on experience in onboarding sellers, driving sales, and expanding market reach. The brand name adds value to your resume, and the fast-paced environment helps develop negotiation and relationship management skills.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
One major drawback is the contract-based hiring for Business Development Executives. The approval process is managed by managers, and often, decisions about contract continuation are unpredictable. Many employees are let go without any clear reason or Performance Improvement Plan (PIP), making job security a big concern. Instead of offering stability, Flipkart tends to replace employees without proper evaluation, which creates uncertainty and dissatisfaction among the workforce....Read More
- Job security - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had a pathetic experience working at flipkart . I just left my job within 4 months.
Dislikes
No work life balance. I have never worked under such unprofessional manager in my career. No professionalism. Toxic environment, i lost my mental peace by working there
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
#6 Best Mega Company - 2022
#2 Best Mega Internet/Product Company - 2022
#16 Best Large Company - 2021
#1 Best Large Internet Company - 2021
- HQ - Bangalore,Karnataka, India
- Internet
- 10k-50k Employees (India)
- Public
- Retail
People also ask about Flipkart's Customer Support Associates
Tell us how to improve this page.
Flipkart Reviews by Designations
- Flipkart Data Entry Operator Reviews
- Flipkart Team Lead Reviews
- Flipkart Senior Executive Reviews
- Flipkart Operations Executive Reviews
- Flipkart Executive Reviews
- Flipkart Team Lead Operations Reviews
- Show more
- Flipkart Assistant Manager Reviews
- Flipkart HUB Incharge Reviews
- Flipkart Senior Executive Operations Reviews
- Flipkart Delivery Boy Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Flipkart reviews submitted by Flipkart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Flipkart is the right company for you. 86% of employees reported the wo...rking days at Flipkart as Rotational Shift. 50% employees reported the work timings at Flipkart as Flexible timing. Read more- Home >
- Reviews >
- Flipkart Reviews >
- Flipkart Customer Support Associate Reviews
Amazon
Myntra
Snapdeal
Meesho
