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Engaged Employer

Flipkart

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4.0

based on 10.8k Reviews

Video summary

Top Rated Internet/Product Company - 2024

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Flipkart Customer Support Associate Reviews

Updated 17 Feb, 2025

Overall Rating

2.7/5

based on 10 reviews

Rating distribution

2 (20.0%)

4 (40.0%)

1 (10.0%)

0 (0%)

3 (30.0%)

Category Ratings

2.7

Skill development

2.5

Company culture

2.5

Work-life balance

2.4

Salary

2.4

Work satisfaction

2.3

Job security

2.2

Promotions

What employees say about Flipkart?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

50% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

3 reviews

3.2

Rated by Men

7 reviews

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10 reviews found

Sort by: Popular

Customer Support Associate in Noida

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Jun 2023

Likes

Nothing

Dislikes

Tech Mahindra, don't ever go there. Never, ever. If you don't trust me, just go and see for yourself. When you go to any bathroom section, you will find a person abusing the Tech Mahindra Flipkart process, whether they are new or old. I work as a CSA there, and there are so many issues in the voice process. It's the worst in terms of salary, timing, system, chair, and most importantly, cab allocation. Cabs are allocated during night or early day shifts, mostly from your home to the company. Sometimes, cab drivers may leave you and mark you absent in the app. After three absences, you will have to pay 500 Rs. And even when you try to raise the issue, they don't want to solve it. The most important thing is that when you are selected after three rounds of interviews, after waiting for the whole day, they will tell you to come back another day. And before that, they will have you sign a paper for the night shift. Mostly, they will not inform you that you will be paid only 300 per day during training. I was also not informed about this, and the training will be a minimum of 40 days. You will have to buy headphones with your own money. Salary is the most significant issue here. They don't want to pay even your training amount, and then the trainer will say something to you, and then a new trainer will say another thing. Coffee is free in the cafeteria, but one day a friend of mine found some insects in the coffee. Thank God I didn't drink from there. If you want to destroy your life, then surely go and check. Every person working there will tell you about these issues. The managers only exaggerate and do nothing. They have no interest at all in resolving your issues. They come every day and threaten that you will be expelled for this and that, and give empty warnings. They also mention that you will not be paid if you do certain things....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

HCLTech

An opportunity to work for Fortune 500 companies

The biggest brands, the bravest work.

Customer Support Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2023