Fiserv Customer Service Associate Reviews

Likes

Nothing

Dislikes

Gujrati community does racism and doesnt give chance to marathi people even when they are professionals Insecured gujrati people on management is biased n does partiality Physical extortion n mental harassment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture

Dislikes

Polticis within the team

Likes

Likes

No Variable component in CTC.

Dislikes

Sapience tool Next level Micro Management Dry Promotions Silent Layoffs Managers are inefficient No work flexibility

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Office

Dislikes

Job security, work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Dislikes

Likes

average skill develpment

Dislikes

worst job culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary

Dislikes

No Work life balance Each person overloaded with 3-4 projects No personal life Weekend support by manager but compoff should not be asked 9 hours office and 8 hours sapience and extra US time meeting support later evening hours

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Less work for new joiners. Average hike is better than service based companies.

Dislikes

Most of the employees are working for more than 8-10 years. They have their friends group who get better hikes and promotions. Especially those who discuss stock market with managers. Management is worst in terms of delivery- they don't know what to deliver and when to deliver. Core banking products and management both are worst especially deposit solution group. Unnecessary 5days 9 hours office policy. Legacy products which do not have much future. Do not join this organisation....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

My ex manager was very good and supportive. He helped me and walk through with tough Challenges. But new project new Manager was unsupportive.

Dislikes

If you rolling around manager or senior manager and going with them with a cup of tea then you will be able to set in fiserv .there is no increment upon your skills development. Just go for a tea or chatto sirf then your job is safe

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The only perk is its banking domain and you get a mnc tag in your resume. N u get timely salary that's it

Dislikes

Too much of micromanagement. U have sapience on which u need clock 8 hrs for that u need to work atleast 10-11 hrs. The technology stack is very old. U don't get to learn. The managers here are very inefficient. They expect u to b available 24 hrs. They will evn call u at odd hours almost everytime. The brand has lost its goodness. Very less employees will say this is a good company. If possible please don't join...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

Wrost management full of politics by higher management, manager only focused on providing more work no hike, no respect always micro management with lot of politics, no recognition for your work. No job security, no training after joining the team only Useless KT given to adopt the team. No support form team members. No growth here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about Fiserv

Dislikes

There is no work life balance.being a org which comes under fortune 500 theere is no flexiblity atvwork...you need tocome to office for 5 days...logged in for 9 hours...msintain your sapience data for 8 hours...they will suck your blood and at the end of the year..no promotion and hike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If your team has good work, no one will stop you from picking up a heavier task

Dislikes

Below market salary Only work increment in promotions, 0 hike Late night work due to onshore projects No limited work hours, in name of flexibility 8 hours mandatory tracking in system 8-9 hours mandatory in office

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Gym, salary on time, leaves quota

Dislikes

Management (every management is in chennai now) - They are not promoting anyone in noida or gurugram, complete politics. Work life balance is worst US people are far away better than chennai people.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.