Fiserv Customer Service Associate Reviews

Likes

Nothing

Dislikes

Gujrati community does racism and doesnt give chance to marathi people even when they are professionals Insecured gujrati people on management is biased n does partiality Physical extortion n mental harassment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Nothing

Dislikes

Work culture.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Environment is cool... Timely support

Dislikes

98% employees dress code is businesses casual, still it varies department and process wise..why 2% are forced to wear formals... suggest this should be equal for all.... businesses casual.

Dislikes

Likes

Culture

Dislikes

Polticis within the team

Likes

Likes

No Variable component in CTC.

Dislikes

Sapience tool Next level Micro Management Dry Promotions Silent Layoffs Managers are inefficient No work flexibility

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

worst organization inhumane policies If you are dying then also they will say come office and die No WFH even if you are dying. Managers dont have any technical expertise just doing politics.

Dislikes

Everything is dislike only. Never join this organization

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Employee benefits, flexibility in work timings and hybrid policy

Dislikes

New management and new policies were changed which is against employee benefits, flexibility of work hours, and cancelled hybrid option. No employee benefits nowadays.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary

Dislikes

No Work life balance Each person overloaded with 3-4 projects No personal life Weekend support by manager but compoff should not be asked 9 hours office and 8 hours sapience and extra US time meeting support later evening hours

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Less work for new joiners. Average hike is better than service based companies.

Dislikes

Most of the employees are working for more than 8-10 years. They have their friends group who get better hikes and promotions. Especially those who discuss stock market with managers. Management is worst in terms of delivery- they don't know what to deliver and when to deliver. Core banking products and management both are worst especially deposit solution group. Unnecessary 5days 9 hours office policy. Legacy products which do not have much future. Do not join this organisation....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

My ex manager was very good and supportive. He helped me and walk through with tough Challenges. But new project new Manager was unsupportive.

Dislikes

If you rolling around manager or senior manager and going with them with a cup of tea then you will be able to set in fiserv .there is no increment upon your skills development. Just go for a tea or chatto sirf then your job is safe

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The only perk is its banking domain and you get a mnc tag in your resume. N u get timely salary that's it

Dislikes

Too much of micromanagement. U have sapience on which u need clock 8 hrs for that u need to work atleast 10-11 hrs. The technology stack is very old. U don't get to learn. The managers here are very inefficient. They expect u to b available 24 hrs. They will evn call u at odd hours almost everytime. The brand has lost its goodness. Very less employees will say this is a good company. If possible please don't join...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

Wrost management full of politics by higher management, manager only focused on providing more work no hike, no respect always micro management with lot of politics, no recognition for your work. No job security, no training after joining the team only Useless KT given to adopt the team. No support form team members. No growth here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If your team has good work, no one will stop you from picking up a heavier task

Dislikes

Below market salary Only work increment in promotions, 0 hike Late night work due to onshore projects No limited work hours, in name of flexibility 8 hours mandatory tracking in system 8-9 hours mandatory in office

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.