First Credit Services Customer Success, Service & Operations Department Thane Reviews

Likes

Nothing....

Dislikes

The worst company that I have ever worked with. There is a trainer by the name of Aaron Dias and a training manager by the name of Reema chawla, both of them are very biased and play favouritism. If they have to remove an Employee from the office they start playing games with them and then they ask the Employee to leave. Also the PFamount is deducted from the salary. They quote something else and they give something else as the Inhand salary. THE WORST AND THE PATHETIC BPO IN THE INDUSTRY. THINK TWICE BEFORE JOINING THIS COMPANY....Read More

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Nothing

Dislikes

An Honest Review after working 1 month in this CHEAP organisation. 1. Fcs Salary hike criteria is a SCAM and they make employees fool by using their trick of not cutting down the PF amount. They include PF amount into your in hand net salary and they inform you that it is your hike. In training I got to know this via VP "Arjun Thakur", that if we want pf then we need to opt for PF and then they will deduct your in hand amount 3,600 from your in hand salary.So,whatever Hike you are getting that is not ur hike its ur own PF amount included. What a Trap!!. 2. Their HR POOJA is so uneducated and unprofessional that she herself do not know anything about human resource and she is HR their what a foolish thing . FCS do not have Cab safety app, neither they have transport guards for females. When I told Pooja about this because my father was not ready me to continue in such place where there is no safety parameters. So, I told pooja I need to resign but I was trying to continue because I was in a need of money so I tried to rechecked with HR Pooja and Pooja replied, "If you want to resign u can resign but we can not hold other male employees for a female employee to get down first. If MALE EMPLOYEE wants to get down before we can not do anything and we can not keep guard as well we never keep them , we are running like this only ." THIS WAS THE FIRST CONVERSATION WHICH I HAD WITH DUMB HR . Then 3rd incidence happend when I actually resigned was related to the unprofessional bully behaviour of a Trainer Coach Leena, I told HR and training manager Edward that Leena was making fun of me she was body shaming me including other male employees. Pooja Replied, If you want to resigned that is your decision she did not took any action. So , I resigned from such a cheap organisation where Leena herself was unfit and not so good professionally but she was making fun of me because I was late that day. She was throwing jokes infront of other 4 employees Aman,neil, Darrel and one more guy was there from the old OJT batch . When I confronted Leena that this is not right. Leena replied, "If I am taking my boys out do not mind they are just having fun." I was in shocked and I was so terrified after hearing her reply. As a being a women not an employee she was ruthless and shameless. She was herself was a joke being 25 yr kid managing training with her ugly childish behaviour. I actually did a big mistake by joining this company and wasted my one month because after resigning I got know their was one more girl from my batch who was asked to leave from the company and that girl got her salary before 45 days. I emailed about it to pooja and called her pooja said she (other batch mate) might received it by mistake when I knew the whole story where she requested , This was planned already and it was cheap behaviour of Hr. When I emailed Pooja about the salary my collegue received because I had call records where she mentioned that she got it by request. Pooja replied me on email that keeping call records is against to the law. Where she herself was doing work against to law by providing salary of asked to leave employee early and resigned employee have to wait. She herself was uneductaed and writing emails unprofessionally. Pooja was the first example of how is the company because if the HR is so unprofessional by her nature and so freaking dumb and cheap you can judge what could be the environment. FCS VP Arjun himself says a lot of lie in the training in the first meet itself. He is a biggest example of bol bachan. This company is wasted and their management is full of trash. Better not to join just for the sake of fixed shift because nothing else is there worthy enough to continue. Lot of pressure and lies and unprofessional cheap nasty behaviour of people. If you want to loose ur self respect go on.I am blessed and happy that I realised all this early and I saw and experienced and I left it early by God Grace....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Colleagues are good

Dislikes

Management is not good.. salary package is not good. There is no growth here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Open Door policy which is also implemented and one could approach VP too

Dislikes

Non.

Likes

The management, Best i have seen so far, Friendly approachable and fun loving people haven't seen such management in any other company

Dislikes

No dislikes

Work Details

Work policy: Once a week

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They have a annual cricket league and fun Fridays are awesome

Dislikes

Nothing

Likes

Nothing apart from a fact that the salary was credited on time. Work culture and Management deserves a salute of tallest finger.

Dislikes

Everything

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I feel that working with first credit services was my biggest mistake which i had took in my 10 years of bpo career...i will suggest not to join fcs.

Dislikes

First credit services laid off 100 employees in covid-19 without thinking twice that what will happen to our employees. Fcs is nt at all employees centric. They only want to make money. Pls don't join fcs

Work Details

Pathetic nd worse experience working with first credit services

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.