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FIS

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3.9

based on 5.3k Reviews

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FIS Customer Care Executive Reviews

based on 45 reviews
Updated 14 Jul, 2024

Overall Rating

3.5/5
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Category Ratings

3.5

Salary & Benefits

3.4

Work-Life balance

3.4

Work Satisfaction

3.3

Company culture

3.3

Job Security

3.3

Skill development

3.2

Promotions/Appraisal

Top Mentions in FIS Customer Care Executive Reviews

45 reviews found

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a quality engineering team lead
3d
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4 participants . expiring in 2w
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People also ask about FIS's Customer Care Executives

Is FIS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 45 employee reviews, it's clear that most customer care executives have an average experience working at FIS. Salary & Benefits holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does FIS pay their Customer Care Executives well?
According to AmbitionBox reviews, FIS customer care executives rate their salary and benefits at 3.5 out of 5, based on 45 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's customer care executives salaries here and to read reviews specifically about salary and benefits at FIS for customer care executives, click here.
How is the work culture at FIS for Customer Care Executives?
Work culture at FIS for customer care executives is rated 3.3 out of 5 by 45 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FIS for customer care executives, click here.
How is the job security at FIS for Customer Care Executives?
Based on 45 reviews on AmbitionBox, FIS's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FIS for customer care executives, click here.

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Gender Based Ratings for FIS Customer Care Executive

based on 41 reviews
2.9
Rated by 17 Women

Rated 3.1 for Salary & Benefits and 3.0 for Work Satisfaction

women
4.6
Rated by 24 Men

Rated 4.4 for Work-Life Balance and 4.3 for Job Security

men

Working Days for FIS Customer Care Executive

based on 45 reviews
Rotational Shift
68%
Monday to Friday
26%
Monday to Saturday
3%
Other
3%

Work Timings for FIS Customer Care Executive

based on 45 reviews
Flexible timing
Strict (6pm - 3am)
Strict (8.30pm - 5.30am)
55%
5%
5%
35% employees reported other strict timings

Shift Timings for FIS Customer Care Executive

based on 45 reviews
Day shift
Night shift
60%
40%

Business Travel for FIS Customer Care Executive

based on 45 reviews
No travel
84%
Within city
16%
FIS Customer Care Executive Salary
based on 52 salaries
₹2.4 L/yr - ₹5 L/yr
29% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
+3 more benefits
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