FIS is rated
3.5 out of 5 stars on
AmbitionBox, based on 45 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FIS is rated
3.5 out of 5 stars on
AmbitionBox, based on 45 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in FIS Customer Care Executive Reviews
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45 reviews found
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Popular
Customer Care Executive in
Gurgaon / Gurugram
Prepaid cards Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 Feb 2019
Likes
Nothing
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jan 2019
Likes
Don't like management and HR rules..no cares nothing is good for employees
Customer Care Executive in
Gurgaon / Gurugram
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Dec 2018
Likes
Office politics is high, especially in Vodafone stream.
Dislikes
When u want to leave d company bcoz of irresponsible behavior of managers, they will make sure u don't get to fill feedback form, feels like they don't care once u have complaint against one of them.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2023
Likes
Good place to work
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Feb 2019
Likes
Good Work environment
Dislikes
Traveling
Work Details
Was a challenge at initial stage but time was given to me to adapt to the process as I worked with Telus a telecom process after that I joined west which was a tele marketing and than joined global recovery service a collection process
People also ask about FIS's Customer Care Executives
Is FIS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 45 employee reviews, it's clear that most customer care executives have an average experience working at FIS. Salary & Benefits holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does FIS pay their Customer Care Executives well?
According to AmbitionBox reviews, FIS customer care executives rate their salary and benefits at 3.5 out of 5, based on 45 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's customer care executives salaries here and to read reviews specifically about salary and benefits at FIS for customer care executives, click here.
How is the work culture at FIS for Customer Care Executives?
Work culture at FIS for customer care executives is rated 3.3 out of 5 by 45 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FIS for customer care executives, click here.
How is the job security at FIS for Customer Care Executives?
Based on 45 reviews on AmbitionBox, FIS's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FIS for customer care executives, click here.