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FedEx Express

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FedEx Express Customer Success, Service & Operations Department Reviews

Updated 3 Apr, 2025
Overall Rating
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4.0/5
based on 189 reviews

Rating distribution

Category Ratings

4.0

Company culture

4.0

Job security

3.9

Work-life balance

3.8

Salary

3.8

Skill development

3.8

Work satisfaction

3.3

Promotions

What employees say about FedEx Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

83% employees reported

Monday to Saturday

Monday to Saturday

42% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

53% employees reported

Gender based rating

3.8
female

Rated by Women

43 reviews

4.0
male

Rated by Men

139 reviews

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Top Mentions in FedEx Express Customer Success, Service & Operations Department Reviews

189 reviews found

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People also ask about FedEx Express's Customer Success, Service & Operations Department

Is FedEx Express's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 189 employee reviews, it's clear that most employees have a positive experience working at FedEx Express's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does FedEx Express's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, FedEx Express's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 189 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FedEx Express's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at FedEx Express's Customer Success, Service & Operations Department, click here .
How is the work culture at FedEx Express's Customer Success, Service & Operations Department?
Work culture at FedEx Express's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 189 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at FedEx Express's Customer Success, Service & Operations Department. To read reviews specifically about work culture at FedEx Express's Customer Success, Service & Operations Department, click here .
How is the job security at FedEx Express's Customer Success, Service & Operations Department?
Based on 189 reviews on AmbitionBox, FedEx Express's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at FedEx Express's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at FedEx Express's Customer Success, Service & Operations Department, click here .
Is work from home available at FedEx Express's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of FedEx Express's Customer Success, Service & Operations Department employees work from home permanently, 83% work from the office, and 12% follow a hybrid model, based on 17 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at FedEx Express's Customer Success, Service & Operations Department?
To get a job at FedEx Express's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top FedEx Express interview questions and practice your responses to prepare thoroughly.

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