Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

FastInfo

Compare

4.4

based on 1.1k Reviews

Filter reviews by

FastInfo Customer Support Executive Kolkata Reviews

Updated 10 Nov, 2024

Overall Rating

4.4/5

based on 19 reviews

Rating distribution

14 (73.7%)

3 (15.8%)

1 (5.3%)

0 (0%)

1 (5.3%)

Category Ratings

4.7

Company culture

4.7

Work satisfaction

4.5

Job security

4.5

Skill development

4.3

Salary

4.3

Work-life balance

4.3

Promotions

What employees say about FastInfo?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

89% employees reported

No travel

76% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

7 reviews

5.0

Rated by Men

3 reviews

Jobseekers also viewed

LegalRaasta Reviews

2.5

• 51 reviews

Vakilsearch Reviews

3.4

• 187 reviews

Indiafilings Reviews

3.6

• 221 reviews

Myadvo Reviews

4.0

• 5 reviews

LawRato Reviews

1.6

• 4 reviews

LegalDesk.com Reviews

3.9

• 4 reviews

Unacademy Reviews

3.0

• 1.9k reviews

Chegg Reviews

4.1

• 1.4k reviews

Edubridge Learning Reviews

4.1

• 801 reviews

Skill Lync Reviews

3.1

• 767 reviews

LEAD School Reviews

3.3

• 748 reviews

NxtWave Reviews

3.8

• 736 reviews

Toppr Reviews

3.4

• 688 reviews

CRB Tech Solution Reviews

4.1

• 609 reviews

iNurture Education Solutions Reviews

2.5

• 462 reviews

KnowledgeHut Reviews

4.5

• 416 reviews

Great Learning Reviews

3.7

• 421 reviews

Lido Learning Reviews

2.2

• 362 reviews

BYJU'S Exam Prep Reviews

3.8

• 357 reviews

Top Mentions in FastInfo Customer Support Executive Kolkata Reviews

19 reviews found

Sort by: Popular

Customer Support Executive in Kolkata

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 10 Nov 2024

Likes

Salary on time. Team members are very co operative

Dislikes

Always force to stretch after logout time even after making the target. Management is extremely terrible. The increment process is very slow. After 1 year there is no increment.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work-life balance - Bad

Employer’s Response

Thank you for sharing your feedback. We appreciate your positive comments about timely salary payments and the cooperation among team members. We are glad to know that you have had a positive experience in these areas. We acknowledge your concerns regarding working hours and the increment process, and we sincerely apologize for any inconvenience caused. Our management team is continuously working to improve work-life balance and the overall employee experience. We understand the importance of recognizing and rewarding contributions, and we are currently reviewing our performance and appraisal processes to ensure they are more efficient and transparent. If you have any specific concerns or suggestions, we encourage you to reach out to HR or your direct supervisor. We are committed to making improvements and creating a work environment that is both productive and supportive for all team members. Thank you once again for your valuable feedback, and we look forward to addressing these issues to improve your experience with us. Best Regards, FastInfo Group

Customer Support Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2024

Likes

Most important good environment and eatch and everyone is helpful

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2024

Likes

Office environment is very amazing and seniors are too supportive. Best working place.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing yet.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2023

Likes

Nice environment and love to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cafeteria, for canteen it should be big

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Customer Support Executive in Kolkata

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2023

Likes

Great environment for job. Working 2 years in this organization.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2023

Likes

The best part of working here you can grow your self.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nil

Work Details

Work policy: 2 week office & 2 week home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Customer Support Executive in Kolkata

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2023

Likes

Nice work palce and employees and seniors are very supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Work Details

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

You are reading trusted reviews. Keep reading to find out more about FastInfo.

Customer Support Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2023

Likes

I like every thing in the office

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I did not dislike anything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Kolkata

Intern

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Sep 2024

Likes

We get to learn new things and the work culture.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work policy: Rotational

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Good work environment and culture.. teammates are supportive and the management is transparent.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as much

Work Details

The job is quite interesting..

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

oli Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Dec 2021

Likes

I like the way our company is growing, each and every company faces few issue with time, nice ambiance and very good bonding with senior.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

generally my work is handle a client with polite behavior give them the product knowledge and solve their query. pitching for my company review and asking for my own service assistance.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

Inbound Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2021

Likes

The company is open to innovation & supportive.I happy to part of this organization

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

Legal Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Growth opportunities

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Fatality more improved more

Work Details

Excellent

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Kolkata

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Work culture and work exposure

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary issue

Work Details

I support the customer those who have issues while taking our service

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

OLI support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Dec 2021

Likes

It's a very good learning place to learn & earn

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good

Dislikes

nothing as such

Work Details

I have joined here 1 year ago, I got a good appraisal after my 1 year.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

OLI Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2021

Likes

The environment is very good. All are very supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

The environment is very good. All are very supportive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Kolkata

Legal Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Jan 2022

Likes

Overall good.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Service should be fast etc.

Work Details

It is fine.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Kolkata

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

over all good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

Legal support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Nice place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management should be more polite

Work Details

Perfect

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

Got a question about FastInfo?

Ask anonymously on communities.

Tell us how to improve this page.

FastInfo Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 FastInfo reviews submitted by FastInfo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FastInfo is the right company for you. 50% of employees reported the wo...Read more