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Engaged Employer

FastInfo

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4.4

based on 1.1k Reviews

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FastInfo Customer Support Executive Kolkata Reviews

based on 19 reviews

Updated 10 Nov, 2024

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.7

Work Satisfaction

4.7

Company culture

4.6

Job Security

4.5

Skill development

4.3

Work-Life balance

4.3

Promotions/Appraisal

4.3

Salary & Benefits

Top Mentions in FastInfo Customer Support Executive Kolkata Reviews

19 reviews found

Sort by: Popular

Customer Support Executive in Kolkata

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 10 Nov 2024

Likes

Salary on time. Team members are very co operative

Dislikes

Always force to stretch after logout time even after making the target. Management is extremely terrible. The increment process is very slow. After 1 year there is no increment.

Employer’s Response

Thank you for sharing your feedback. We appreciate your positive comments about timely salary payments and the cooperation among team members. We are glad to know that you have had a positive experience in these areas. We acknowledge your concerns regarding working hours and the increment process, and we sincerely apologize for any inconvenience caused. Our management team is continuously working to improve work-life balance and the overall employee experience. We understand the importance of recognizing and rewarding contributions, and we are currently reviewing our performance and appraisal processes to ensure they are more efficient and transparent. If you have any specific concerns or suggestions, we encourage you to reach out to HR or your direct supervisor. We are committed to making improvements and creating a work environment that is both productive and supportive for all team members. Thank you once again for your valuable feedback, and we look forward to addressing these issues to improve your experience with us. Best Regards, FastInfo Group

Customer Support Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Aug 2024

Likes

Most important good environment and eatch and everyone is helpful

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Aug 2024

Likes

Office environment is very amazing and seniors are too supportive. Best working place.

Dislikes

Nothing yet.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jul 2023

Likes

Nice environment and love to work

Dislikes

No cafeteria, for canteen it should be big

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Customer Support Executive in Kolkata

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Jul 2023

Likes

Great environment for job. Working 2 years in this organization.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jul 2023

Likes

The best part of working here you can grow your self.

Dislikes

Nil

Work Details

Work policy: 2 week office & 2 week home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

Customer Support Executive in Kolkata

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jul 2023

Likes

Nice work palce and employees and seniors are very supportive.

Dislikes

N/A

Work Details

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

You are reading trusted reviews. Keep reading to find out more about FastInfo.

Customer Support Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jul 2023

Likes

I like every thing in the office

Dislikes

I did not dislike anything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.

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Customer Support Executive in Kolkata

Intern

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 01 Sep 2024

Likes

We get to learn new things and the work culture.

Dislikes

Work Details

Work policy: Rotational

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group

Customer Support Executive in Kolkata

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Dec 2021

Likes

Good work environment and culture.. teammates are supportive and the management is transparent.

Dislikes

Nothing as much

Work Details

The job is quite interesting..

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

oli Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 17 Dec 2021

Likes

I like the way our company is growing, each and every company faces few issue with time, nice ambiance and very good bonding with senior.

Work Details

generally my work is handle a client with polite behavior give them the product knowledge and solve their query. pitching for my company review and asking for my own service assistance.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

Inbound Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Dec 2021

Likes

The company is open to innovation & supportive.I happy to part of this organization

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

Legal Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Dec 2021

Likes

Growth opportunities

Dislikes

Fatality more improved more

Work Details

Excellent

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Kolkata

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Dec 2021

Likes

Work culture and work exposure

Dislikes

Salary issue

Work Details

I support the customer those who have issues while taking our service

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

OLI support Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 22 Dec 2021

Likes

It's a very good learning place to learn & earn

Dislikes

nothing as such

Work Details

I have joined here 1 year ago, I got a good appraisal after my 1 year.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

OLI Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Dec 2021

Likes

The environment is very good. All are very supportive

Work Details

The environment is very good. All are very supportive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Kolkata

Legal Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 16 Jan 2022

Likes

Overall good.

Dislikes

Service should be fast etc.

Work Details

It is fine.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Kolkata

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Dec 2021

Likes

over all good

Dislikes

nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Kolkata

Legal support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Dec 2021

Likes

Nice place to work

Dislikes

Management should be more polite

Work Details

Perfect

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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FastInfo Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 FastInfo reviews submitted by FastInfo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FastInfo is the right company for you. 50% of employees reported the wo...Read more