Fareportal Senior Ticketing Executive Reviews

Likes

Just the salary.

Dislikes

Working at Fareportal was the worst professional experience of my life. The office culture is toxic, with zero regard for employees' well-being. The company's sole focus is on achieving targets, often through unethical means, such as pressuring employees to sell plane tickets or hotel bookings at exorbitant markups, particularly to vulnerable groups like senior citizens or those who are less tech-savvy. Selling a $100 ticket for $1000 is not uncommon, and this blatant exploitation is actively encouraged. Work-life balance does not exist here. The company demands extra hours almost daily and forces employees to work six days a week at least twice a month under false pretenses of unmet targets. They don’t care if you’re sick or hospitalized – meeting targets is the only thing that matters. Forget about promotions or skill development; you’re merely a cog in their machine, logging in to scam unsuspecting customers. The management is the worst part. A manager who went by the alias "Rob" epitomized the toxic environment. His behavior was outright abusive, constantly threatening employees with job loss if targets weren’t met. Complaining to HR is useless because they turn a blind eye to everything, protecting their own interests. His harassment drove me into depression, and there was no support from the company whatsoever. Yes, the salary and incentives can be decent, but they come at a huge moral and mental cost. Your earnings depend on how well you can manipulate and mislead people into paying outrageous prices. This is not a company for anyone who values ethics, personal well-being, or professional growth. Overall, my experience was horrible. I would give this company 0 out of 10 and never recommend it to anyone. If you want to destroy your mental health and lose all work-life balance, Fareportal is the place for you. Good luck if you decide to join—you’ll need it....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

- The dynamic and fast-paced environment kept me engaged and motivated. - Fareportal provided excellent training and development opportunities, which allowed me to refine my sales and customer service skills. - The leadership team was approachable and supportive, making it easy to discuss ideas and challenges. -The company culture encouraged teamwork and collaboration, which made working there enjoyable. Overall, working at Fareportal gave me a solid foundation in sales and customer service and helped me grow both professionally and personally. I’m grateful for the experiences and connections I made during my time there....Read More

Dislikes

Overall, my experience was positive, and I have no specific dislikes to share.