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Excitel Broadband Customer Success, Service & Operations Department Reviews

Updated 26 Mar, 2025
Overall Rating
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3.4/5
based on 87 reviews

Rating distribution

Category Ratings

3.4

Salary

3.1

Work-life balance

3.1

Skill development

3.0

Company culture

3.0

Work satisfaction

2.9

Job security

2.7

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What employees say about Excitel Broadband?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

34% employees reported

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

53% employees reported

No travel

No travel

71% employees reported

Gender based rating

3.3
female

Rated by Women

25 reviews

3.5
male

Rated by Men

61 reviews

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Top Mentions in Excitel Broadband Customer Success, Service & Operations Department Reviews

87 reviews found

Sort by: Popular

Top Excitel Broadband Interview Questions

Q1. What is subnetting and router work on which layer

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Q3. How many ways you can connect your computer with Internet
Q4. How many types internet wiring
Q5. What will you do if customer is facing internet problem and is not coming?
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People also ask about Excitel Broadband's Customer Success, Service & Operations Department

Is Excitel Broadband's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 87 employee reviews, it's clear that most employees have an average experience working at Excitel Broadband's Customer Success, Service & Operations Department. Salary holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about salary and career growth on AmbitionBox.
Does Excitel Broadband's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Excitel Broadband's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 87 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Excitel Broadband's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Excitel Broadband's Customer Success, Service & Operations Department, click here .
How is the work culture at Excitel Broadband's Customer Success, Service & Operations Department?
Work culture at Excitel Broadband's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 87 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Excitel Broadband's Customer Success, Service & Operations Department?
Based on 87 reviews on AmbitionBox, Excitel Broadband's Customer Success, Service & Operations Department employees rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Excitel Broadband's Customer Success, Service & Operations Department. To read reviews about job security at Excitel Broadband's Customer Success, Service & Operations Department, click here .
Is work from home available at Excitel Broadband's Customer Success, Service & Operations Department?
According to AmbitionBox, 33% of Excitel Broadband's Customer Success, Service & Operations Department employees work from home permanently, 33% work from the office, and 34% follow a hybrid model, based on 15 reviews in the last 6 months. This reflects a flexible approach to work arrangements.
How do I get a job at Excitel Broadband's Customer Success, Service & Operations Department?
To get a job at Excitel Broadband's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Excitel Broadband interview questions and practice your responses to prepare thoroughly.

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