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Filter reviews by Excitel Broadband Customer Service Executive Reviews
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What employees say about Excitel Broadband?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
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Gender based rating
Rated by Women
2 reviews
Rated by Men
4 reviews
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8 reviews found
Customer Service Executive in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time and learning inveroment.
- Salary - Excellent
- Skill development - Good
- Work-life balance - Excellent
Dislikes
No growth.
Customer Service Executive in New Delhi (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is only one thing that the provided wfh
- Work-life balance - Good
Dislikes
Management
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Customer Service Executive (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about this companies.
Dislikes
Pay less and work load is very high.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only one thing that the organization paid the salaries of their employees on time...
Dislikes
Everything.... whether it was related to working environment, superior's behaviour towards juniors, threat about salary appraisals, biasness towards their favourites, etc, etc..
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Okhla Industrial Area Pahse 3, New Delhi
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The environment is good.
- Promotions - Good
Dislikes
Issues with Overtime amount
- Salary - Poor
- Job security - Bad
- Work satisfaction - Bad
Work Details
The job is quite interesting.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive (working remotely)
Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All all all
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None none
Work Details
Work days: Monday to Friday
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Customer Care Executive in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
friendly nature ......company is good
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
nothing... everything is fine
Work Details
Work days: Rotational Shift (Flexible Timings)
Team Lead in Rae Bareli
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary.
Dislikes
Work life balance is worst. Will have to work even if you are on leave. There is nothing like personal life here. Favouritism persists here for growth opportunity. Internal management politics can also be found here.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Team Lead in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company to work
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Sales Executive in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wonderful
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Target issues timming issues
- Promotions - Poor
Work Details
Work timings: Strict Timings
Team Lead in Hyderabad / Secunderabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a business point of you company has good product
Dislikes
If company has good product but the company culture, if the strategy was excellent but implementation is very very terrible in the work culture hall 7 working and no job security
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Sales Executive in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My manager and colleagues support
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
F&F they holded incentive after inactive the employee they are not paying holded amt
Sales Executive in Vijayawada
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Sales Executive in Noida
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Payment timely, franchise base model, it's mean certain territory,
- Salary - Good
- Skill development - Excellent
Dislikes
TA na milna, incentives ka slab up hona, Commitment faill hone pr 8km bike chla kr night me 9:30pm tak review dena in office
- Job security - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Team Lead in Hyderabad / Secunderabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I'm working as a team lead ... All very well supported to me I have great experience in Excitel I want to work in Excity anytime in Future thank you ...
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Noida (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to learn.
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Work culture.
Other Excitel Broadband Reviews
Senior Analyst in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have completed my 5 years of flawless journey in which I have developed numerous of skills and learning, health insurance benefits and leaves benefits are very helpful for your work and personal life balances.
- Salary - Good
Dislikes
The partiality and favouritism were the factors due to which you wont get the deserved opportunities and the tasks you are skills in. Employee appreciation is must needed in terms of their motivation and inspiration which was missing. Reimbursement benefits, referral bonus and no bonus on Diwali were a true disappointment for an employee.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sales Agent in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary Comes On Time that is only for junior at least till now.
Dislikes
Department ( Sales ) On this sales department floor ever TL And Floor Manager are with negative thoughts and they will always demotivate you and you will always see floor manager abusive and you never know when she might turn on you and start insulting you. They never let you take leave, according to them even if you are in the hospital bed having glucose you have to present in the office with it. And they are ready to fired you. My experience is worst till now......Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Sales & Operation Executive in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was doing my 3rd job in Excitel. Friendly people, I have met. Excitel is good for salary time. That's it.
- Salary - Good
Dislikes
Poor class managers in the company only make politics. Illustrated people In the higher position using abusive language with agents. There is no HR policy either. If in case you want to one day's leave for your personal reasons then they force you to give them medical for just 1 day's leave. Favoritism persists here for growth opportunities. Personal Relations matter with seniors because if you are not a relative then they will not consider you for a better position....Read More
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Tele Sales Executive in New Delhi
Full Time
Telesales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time thats it
- Salary - Good
Dislikes
Every think I want to dislike this company , job was not secure , seniors not supportive , There is some kind of politics going on everywhere.When seniors do not want to do anything with people, they find out their mistakes and throw them out of the office. Then even after terminating from the office, FNF keeps bothering in giving the experience letter and does not even give it.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Executive Finance & Accounts in New Delhi
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is up to mark, no stretch working hours
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The negotiations of salary need to be done throughly as appraisal process is not smooth
- Promotions - Poor
Work Details
Work policy: If required
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Field Engineer in Jaipur
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No job security and company treat as PNT to partner team not consider as a excitel team but same cnt consider as treat core team as central team it's not good
- Salary - Excellent
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Splicer in Lucknow
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
At Excitel Company, I learned that we must provide satisfaction to the customer, no matter how it happens. If the customer is happy then we are also happy
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Here all the employees are only interested in their own interests and want to humiliate everyone, no one is serious about the work here.And about ERP boys no one thinks of doing anything for them as a gift.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work-life balance - Bad
Accounts Payable in New Delhi
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job Security
Dislikes
They increase salary on the basis of employee and not their talent. Their is no work life balance.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Retention Executive in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Nothing to like about this company they harass customer as well employees
Dislikes
Company support favouritism. Harasment level is high. If you work long time and get closer to 5 year company will fire you with sitty reason as they don't want to give any graduaty 🤬🤬🤬
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Whenever they want to harass they can harass
Work timings: Strict Timings
Voice Process Executive in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am doing first job in excitel company my first job. I have great experience as a fresher. Friendly people I have meet in this company. That's it. Over all experience if fine as first job
Dislikes
I would like to share my experience as a employees in invoice process my manager is very helpful but some people in another department are very rudely like manager team leader and they don't know how to talk and how to behave with employees. Some time due to personal grudges they deny for leave and for little things also they deny.Playing political on little little things and so total over experience is bad....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Excitel Broadband reviews submitted by Excitel Broadband employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Excitel Broadband is the right company for you. 75% of... employees reported the working days at Excitel Broadband as Rotational Shift. Read more- Home >
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