Emirates Airlines Customer Service and Sales Agent Reviews
based on 13 reviews
Updated 2 Mar, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.6
Salary & Benefits
3.9
Skill development
3.6
Job Security
3.2
Work Satisfaction
3.0
Company culture
2.9
Work-Life balance
2.8
Promotions/Appraisal
Emirates Airlines is rated
4.3 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Emirates Airlines is rated
4.3 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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13 reviews found
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Customer Service and Sales Agent in
Mumbai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 May 2018
Likes
Big brand fresher's are paid the best salary's then other companies and better perks
Dislikes
No comments I have rated company culture according to Mumbai office only I am sure other than that it is 5 stars for other offices
Great Initial Salary
Generous Bonus
Amazing Trainers and TLs
Dislikes
Crazy shift changes on a almost daily basis
No Salary Hikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service and Sales Agent in
Mumbai
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2023
Likes
The best benefit was the staff ticket and the meal voucher.
Dislikes
The work culture is pathetic. HR is unfair and baised. Job security is pathetic, people with responsibility should never work here. They remove people anytime.
Customer Service and Sales Agent in
Mumbai
Reservation & Ticketing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2022
Likes
Salary, can earn extra by doing overtime
Dislikes
Job security is zero
Shift roster is pathetic
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service and Sales Agent in
Kolkata
Tourism Services Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 May 2021
Likes
As a former employee, Emirates was a good organisation to work with, however, there is little or no growth opportunities. Job security cannot be guaranteed but then again the pandemic has affected many companies especially the aviation and travel industry, resulting in mass redundancies.
Dislikes
My entire experience has been covered above.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
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Emirates Airlines.
Customer Service and Sales Agent in
Mumbai
Cssa Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Mar 2021
Likes
As a company it's good. But bom cc management is not good. Was very rude as I gave on spot resignation. Did not recived Fnf even after 1 month. No one is helpful
People also ask about Emirates Airlines's Customer Service and Sales Agents
How is Emirates Airlines to work for?
Emirates Airlines is rated 4.3 out of 5, based on 13 reviews by employees on AmbitionBox.
Emirates Airlines is known for Salary & Benefits which is rated at the top and given a rating of 4.6. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Emirates Airlines read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Emirates Airlines?
According to AmbitionBox ratings, Emirates Airlines employees rate its salary and benefits as 4.6 out of 5. You can know more about Emirates Airlines Salaries at AmbitionBox
How is the work culture at Emirates Airlines?
Work culture is rated 3.0 at Emirates Airlines by 13 employees. While job security is rated 3.6 and work-life balance is rated 2.9 at Emirates Airlines. Read detailed reviews by employees of Emirates Airlines on AmbitionBox.
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Emirates Airlines Customer Service and Sales Agent Reviews by Locations