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eClerx
based on 4.7k Reviews
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Full Time
Engineering Department
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Full Time
Technology / IT Department
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Nothing, all are good
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Software Development Department
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Focus on new technologies
Promotions policies
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Infrastructure Services Department
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I was there for almost 2 year and I enjoyed lot the work culture l, employees are very friendly and supportive..
No..
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
IT Infrastructure Services Department
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Eclerx is a big brand and working with brand is only good for resume. Salery on time.
No management. No plans for work. Just work like animals. To much work load Hard to balance work and personal life. IT infrastructure is too much bad. IT assets are too much bad and non working/Damaged.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Software Development Department
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Great work culture with dedicate support to team members.
I don't know How I dislike the eclerx
Work days: Monday to Friday (Flexible Timings)
Full Time
Banking Operations Department
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eClerx is a good platform to start your career and stay for an year or 2. There are certain learning programs which are good.
This company does not value talent, honesty or hard work. If you want to survive in this company better have a great rapport with senior management and you are good to go. You can leave your talent or skills outside the gates as there is no consideration for the same. Work culture is pathetic and management is doomed. Even expectantladies or severely sick people are not spared and can be asked to come to office at any point of time and nobody will listen to griviences. Salaries are disaster....Read More
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Overall good
If no Projects will be put on vrp
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Financial Markets Department
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Does not pay well
Full Time
Finance Department
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Good infrastructure
I think management needs to be trained om how to leverage people. Instead of firing ppl
It was little hectic but no carrier growth
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Recruitment & Talent Acquisition Department
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Managers are really supportive
Work life balance
I was happy while working in eclerx
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
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This company only good for one or two year after that if you want growth in career that time you need new opportunity. This feedback only for new generation.
You work and enjoy easily If you smart.
Work days: Monday to Saturday (Strict Timings)
DMS Department
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I started as a fresher, I loved working on Marcom projects. The teammates with higher authorities were really kind & motivating. The work environment was simple awsome. No pressure, employee centric, rewards & recognition.
The transport system is not good. Another thing I noticed that, once employe resign & after a month if he/she has any query regarding FnF, none of the HR person take responsibility. Neither they show any interest in solving our concerns nor they reply on our emails.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Dms Department
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Providing skill development courses
Nothing at all, it's a one of the good company, I would like to be a part of it again.
It was a good experience.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Shared services Department
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Good learning and skill development program. Good opportunities to grow. Higher management is accessible.
Many projects are started and left in lurch.
Work days: Monday to Friday (Strict Timings)
Full Time
Voice \/ Blended Department
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Cab Facility
Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More
Full Time
Recruitment & Talent Acquisition Department
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Work Exposure is good
They have the worst Management. The Retainership contract was the worst contract I have signed. They promised me a year's contract and divided it into two halves. I wasn't even put on a notice period that was humane.
Work days: Monday to Saturday (Strict Timings)
Full Time
Non Voice Department
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Some of the staffs.
Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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eClerx overall is a good company but the management is worst
Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More
Full Time
Operations Support Department
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In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.
No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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Good place to kickstart hour career as a fresher. You learn about how corporate culture works.With eClerx you get a chance to work with top investment banks learn everything you can and move on.
Work culture is really very poor, pls don’t expect any work life balance. I had to stretch 4-5 hours ahead of my shift time to handle the volume spike without any kind of appreciation for the efforts . This was my personal experience might vary from team to team.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Business Process Quality Department
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Very much disappointing company.. I would not refer to anyone
No management.. no job satisfaction... No growth... No work life balance....work stress... Management issues...
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
After Sales Service & Repair Department
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I like the work culture and people are always ready to help you.
Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Transportation that also chargeable Nothing else that I feel like in this organisation
Very very poor management even higher level too. HR also taking side from managers and higher management. Very low pay, performance bonus only favourate employees. No policy benefit Lot's of politics this all are financial markets vartical specially for Pune
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Full Time
Operations Department
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Nothing!
Rigid in terms of flexibility, Poor Hiring Standards, Excess Red Tapism, Evident and unnecessary politics and bias at the work place, Working for Foreign accounts and the entire training is in Hindi, incompetent Trainers, affairs....Awfully Workplace, wouldn't recommended to anyone!
Work timings: Strict Timings
Work related travel: This job involves Travel Within City, Travel Within Country.
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