This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 25 Jul, 2018
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.5
Promotions/Appraisal
3.5
Company culture
3.4
Work-Life balance
3.0
Salary & Benefits
2.9
Job Security
1.9
Work Satisfaction
eClerx is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
eClerx is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
fresher in
Chandigarh
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2018
Likes
skill improvement
Dislikes
behaviour
Work Details
customer care executive
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Mumbai (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
eClerx overall is a good company but the management is worst
Dislikes
Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More
Senior Associate in
Mumbai
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
You can upgrade yourself to take eclerx learner. They upgrade course according marketing standards.
Dislikes
You can't easily get growth, until and unless you don't get offer for other company. Otherwise you will same position till decades. Company never see you dedication and hard work towards company.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
System Engineer in
Mumbai
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Professional Growth: Eclerx offers opportunities for career advancement & skill development through training programs.
Work-life balance: we value the emphasis on maintaining a healthy work-life balance
Dislikes
Office Politics : Like in any workplace, office politics or conflicts between colleagues can create negative work environment
Workload: Heavy workloads or tight deadlines can lead to stress and burnout if not managed effectively.
Lack of Recognition : Employees may feel undervalued or unappreciated if their contributions are not acknowledged or rewarded.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Mumbai
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Work quality
Dislikes
Work pressure is a bit high in few depatrment.
Team Lead in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Nov 2024
Likes
Never suggest anyone in customer operation department in eclerx
Dislikes
You won’t ever feel you are working for a good brand. People will treat you like you are working for an individual
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Associate in
Pune
Full Time
·
Finance & Accounting - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Worst organisation I have seen I my career
Dislikes
Every thing is dislike here most imp management
Web Developer in
Pune
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Work life balance is the only thing I liked
Dislikes
Appraisal and some times partiality
Senior Associate in
Navi Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Work life balance
Dislikes
Appraisal and monitory benefits
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Software Engineer in
Pune
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Nov 2024
Likes
working style
Dislikes
project work is good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Nothing
Dislikes
Poor Management
Unstable
Favoritism
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other eClerx Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Analyst in
Pune
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Average job security
Dislikes
People leaving eclerx after 1-3 years because of low payment.
Salary is nothing compared to the market.
.
Because of that people with least skills are getting jobs here.. and people without long-term personal goals can't do any better with company goals either. They are becoming bad managers and they wouldn't know how to utilise team skills.
.
There are many learning platforms but we don't have time out of work or in general life to learn them. Sometimes we have to work 16 Hrs a day because of poor management.
.
Appraisals are nothing but a joke. Just joke! What percentage would matter if you are already getting paid in pennies? I can't say any more.
.
Overall, don't waste your life and time here. If you really NEED IT, do not stay more than 1.5 to 2 years.
After that RUN....Read More
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Process Manager in
Pune
Full Time
·
Investment Banking, Private Equity & VC Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Dec 2024
Likes
The KM team tries its best in whatever way possible to get you ready for working in investment banking operations. They only do it because they know the level of candidates they've hired. Good exposure of the entire trade life cycle if you're working in IB operations - multiple accounts with them mainly ubs, jp, citi.
Dislikes
The people they hire. HR could be the biggest reason for the company's recent downfall. Employees here have a very casual approach and nothing here is systemic. Filled with freshers. Company would benefit if they reduce attrition rate by paying their employees well.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chandigarh
Full Time
·
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Cab Facility
Dislikes
Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More
Retainer in
Navi Mumbai
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Work Exposure is good
Dislikes
They have the worst Management. The Retainership contract was the worst contract I have signed. They promised me a year's contract and divided it into two halves. I wasn't even put on a notice period that was humane.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Analyst in
Mumbai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Some of the staffs.
Dislikes
Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Processing Manager in
Chandigarh
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2024
Likes
In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.
Dislikes
No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Financial Analyst in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Good place to kickstart hour career as a fresher. You learn about how corporate culture works.With eClerx you get a chance to work with top investment banks learn everything you can and move on.
Dislikes
Work culture is really very poor, pls don’t expect any work life balance. I had to stretch 4-5 hours ahead of my shift time to handle the volume spike without any kind of appreciation for the efforts . This was my personal experience might vary from team to team.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Senior Quality Analyst in
Pune
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Very much disappointing company.. I would not refer to anyone
Dislikes
No management.. no job satisfaction... No growth... No work life balance....work stress... Management issues...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Pune
Full Time
·
After Sales Service & Repair Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 03 Dec 2024
Likes
I like the work culture and people are always ready to help you.
Dislikes
Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate Process Manager in
Mumbai
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Transportation that also chargeable
Nothing else that I feel like in this organisation
Dislikes
Very very poor management even higher level too.
HR also taking side from managers and higher management.
Very low pay, performance bonus only favourate employees.
No policy benefit
Lot's of politics this all are financial markets vartical specially for Pune
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City, International Travel.
eClerx is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
eClerx is known for Skill development which is rated at the top and given a rating of 3.5. However, Work Satisfaction is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at eClerx read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at eClerx?
According to AmbitionBox ratings, eClerx employees rate its salary and benefits as 3.0 out of 5. You can know more about eClerx Salaries at AmbitionBox
How is the work culture at eClerx?
Work culture is rated 3.5 at eClerx by 2 employees. While job security is rated 2.9 and work-life balance is rated 3.4 at eClerx. Read detailed reviews by employees of eClerx on AmbitionBox.