Dot & Key Senior Customer Support Executive Reviews

Likes

1. Salary Structure & Benefits: Dot & Key Offers a well-structured salary plan that is Competitive and ensures employees are rewarded fairly for efforts. 2. Learning Marketing Strategies as part of Development: Dot & Key provides exposure to advanced marketing strategies boosting growth and building Valuable career skills.

Dislikes

1. Poor Work-Life Balanced: They Provide two alternative Saturdays off but they spoil other Saturdays by making employees work. Additionally during sales periods. If you work on your two days off, you get one compensatory off, but even for that day they are calling or mailing you for work. 2. Management lacks technical expertise buttakes on technical leadership roles, This creates challenging collaboration and Understanding, clearer communication channels or support could help bridge these gap effectively....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

As a growing brand, Dot & Key likely offers various professional development opportunities, enabling employees to grow in their careers and take on new challenges.

Dislikes

1.I often find myself working closely with non-technical colleagues, which can sometimes present challenges due to a difference in technical understanding. While collaboration is important, it may be beneficial to have clearer communication channels or additional support to bridge these gaps more effectively. 2.The current salary payment schedule, which falls on the 7th of each month. I believe that aligning salary payments with the last working day of the month would be more efficient and allow for better consistency and predictability in managing personal finances....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I just joined 3 months ago as GM MT. The amount of freedom I got from management in implementing strategies, getting trust on Bold decisions making for business and Freedom on design the process & P&L strategies are unmatched. I rarely got such type of freedom and trust in such a short period.

Dislikes

It’s too early to any comment now . But can improve the hierarchy structure in more better way to streamline professionalism.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Dot and key fosters collaborative, team oriented environment. The company values employees efforts making work feel motivating. The company prioritize work life balance and respect personal time.

Dislikes

Nothing to dislike as company offers positive environment, offers supportive work culture. Dot and Key is continuously evolving making it an inspiring place to work.

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

1. Scope of learning new skills 2. Ample amount of growth opportunities 3. Proper work culture 4. Competitive salary and benefits 5. In-hand exposure of working with Industry experts

Dislikes

Nothing to dislike as of now

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I get a good platform to learn lot new things about supply chain management. All my co-worker and my managers, I am working with are very supportive.

Dislikes

The work process should be more structured.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Dot and Key is an excellent with supportive HODs and collaborative environment .New Employees are feel welcomed with respect with extended to everyone .It offers great opportunities for L&D , Highly recommended .

Dislikes

Need More collaboration and interaction between teams for long term goal setting and success .

Likes

The fact that everyday we get to work on new projects and learn and unlearn things is something to talk about here.

Dislikes

I think we can have better work timings and flexibility to work from home.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.