Dell Technical Support Reviews

Likes

Everything that was good about Dell ended 2 years back. Nothing is good now.

Dislikes

No job security- frequent layoffs. They want to chase off people and not give severance, so they are trying everything in their power to make the employees more miserable and feel tortured from 5 days a week policy and no promotions. And from what I have heard extremely low or negligible salary hikes. The culture is extremely bad for a long term perspective and would take a toll on your mental health. The work that they make you do is dated and not industry relevant. So don't join dell unless you want to spoil your mental health and career....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

As a company it shows a great picture and many a times its good.. but let down are people who are extraordinary egoistic..

Dislikes

Job security is a big let down.. i understand business.. but then dont project incorrect picture about company culture.. i was never a lickass type.. and straight trees always get cut first..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good for those who foot licks upper management

Dislikes

India culture is really sad at Dell tech. Too much of racism , regionalism . They preac over ethics and compliance and force us to do the training every year but the fact is regionalism happens here so openly and HR are like of waste who are agents of upper management. Upper management itself is the main reason of this regionalisms

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I worked with one of my dream company… I like flexibility and culture.

Dislikes

Employ raotation policy would be helpful to employees to understand overall domain and grow

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Good Work-life balance and work culture

Dislikes

No job security whatsoever, I was recruited with a promise of long term role and was discarded after just 4 months stating budget issues. Poor planning and bad personel management.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company's culture and work ethics. Work life balance. Availability of resources as an when required

Dislikes

Office politics can sometime be bothersome. WFO is a challenge now if your office lies in a IT corridor.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Likes

Likes

Job security

Dislikes

Leaders are hardly professional Mostly in tech support they are stuck there as team manager post with sad life. They give trauma to the team members. Most of the rewards and recognition are given to their favorites.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The company culture and the work life balance is relatively good

Dislikes

After returning to office Dell has been more stricter. Salary is comparatively low than what is provided by the market.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Strong products

Dislikes

Management who is sitting for a long time do any kind of politics to keep the strong hold hence only they grow and not others. Growth is very very difficult. This also makes work culture toxic

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

I like that I have a job, Benifits are okay

Dislikes

Doesn't matter how much you work no promotion/Appraisals. I know people waiting for promotion more than 6 years. They change the working model as they please. Change you career path if they want position to be filled. If you stay long in the company looking for a new job will be a nightmare because you'll lose confidence in your own knowledge. STAY AWAY

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Top leader like Michel dell and Jeff clark real leaders, But we are working some directors they are all not yet all good, no visionary just they want some position they created team with supporting one api or something like this.

Dislikes

Micromanagemnt. Depends on your team and leader.

Likes

Company culture is good. Policies are good such as employee benefits, leaves.

Dislikes

Job security: Dell recently layed off more than 12000 employees and may cut down more head count so it's job security is a major issue. Salary: Salary is little below market standards. Appraisal/promotion : Once you reach to principal engineer position, promotion seems like an alien concept because 1 in around 30-40 principal engineer gets promoted to Sr principal level that too after ATLEAST after 10-12 years working as a principal engineer. Skill development/Learning : NO Scope whatsoever for new learning. Most of people who left there jobs recently were due to lack of opportunities to learn new skills and were bored/tired of working on the same things for years. So if you have a hunger to learn new things, Dell is certainly NOT a place for you. Work satisfaction: As mentioned above there is no scope for new skill development and learning, people get sick of working on the same things and in turn are not satisfied with their work....Read More

Likes

Good work life balance. Work culture is good. Your voice matter.

Dislikes

Manager Specific Promotion. Salary is not competitive from Market. If you are thinking to settle down big NO. No Job Security.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything Culture Open door policy Salary offered Learning

Dislikes

Promotion Politics Internal movement Salary increment Night shifts

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.