Dell Customer Success, Service & Operations Department Reviews

Likes

A very good company to work I still miss working at Dell. I love working with Dell. Good culture. A very good colleagues, very responsive HR overall a very good company

Dislikes

Less growth

Work Details

Work policy: Temporary wfh

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good Culture

Dislikes

The work Force reduction.

Likes

Salary and work culture.

Dislikes

Job security and promotions.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

good salary and benifits

Dislikes

work culture

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Dell is one of the best companies to work with. I love the work culture in this company as its quite diverse and open to all kind of a place. Here no one would feel left out either in work, meetings, free time. The other best thing is the employees which are working do definitely havea great work ethics, friendliness, knowledge, helpfulness and many more. I really appreciate all the process that I personally had from the begining till the end. In the role that I was working in I had moved from process to process and have had worked on 4-5 different profiles within the span of 2 years which tags the word job security in it as Dell as an organization will never let their employees go even if the process moves to a different location, they always give us the proper trainings and help us move to the available process or the ones they have the requirement for. There is always a possibility of career growth in this org. only if one has the time and desire to learn and move forward in the direction they want to move, growth opportunities are endless in this org. that I can say proudly. One thing I would love to point out about my work in this company is about technology, I have learnt and am well versed with computers only because I work here, the knowledge this process and company gives is immense. Salaries are the best in Dell, you would certainly get great benefits in terms of Salary, Hike, bonus. Bonus is absolutely the best as you would never imagine how much you would get( a lot) Policies are in place, there are something that some might not like, but we can say there is nothing in this world without a pro and a con. Hence working in this place is considered the best in my experience and would love to know if Dell would receive an award and would be the happiest if it does. P.S. I know this is a long review coz I love working in Dell even though I have left the company I still desire to work in the future( diff. profile)...Read More

Dislikes

In my opinion there is no politics in which ever team I was working and have not seen anything like that in my 2 years tenure with any teams or management. Trainings are a little hassle as you do not get classroom trainings on production floor, all you get is a PDF file or a link to learn about the new topics or technology while at work. However, trainings initially is fun as they do have labs to work on both physical systems or virtual. A Lot of cross skillings within profile or outside, they can move us from one profile to another as per the requirement. Work life balance is a little rough during the week as the work goes on for hours and that makes us to sit in front of the system for hours together which sometimes makes us forget in taking breaks. But unlike other companies, I dont see my management calling me on weekends(which is good)....Read More

Work Details

Providing Technical assistance to North american and Canadian customers through call. Assisting them over call or remote for all Dell hardwares and softwares including third party hardware and softwares.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Labs, Game zone, Healthcare, Free food only during any quarterly meetings or during RNR, Free linkedin learning courses.

Likes

Work culture is very good

Dislikes

There is nothing which I dislike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture

Dislikes

Contract and partiality

Likes

A good work culture.

Dislikes

Overtime

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Compensation

Dislikes

I didn't like the work culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The work culture and the professionalism

Dislikes

Career growth is slow

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Opportunities , inclusive work culture

Dislikes

None none none none none

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here all are negative points only

Dislikes

We had a new hire batch of 15 member Before even reaching floor 10 people left imagine the pressure and work culture, while entering Dell they say you something huge but when you hit the floor you will know the reality Very much pressure and very dominating no breaks no leaves shouldbe like robot...Read More

Work Details

Worst

Work days: Monday to Friday (Strict Timings)