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Dell

Compare

4.1

based on 3.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Consumer Electronics Company - 2024

Filter reviews by

Dell Customer Service Executive Reviews

based on 10 reviews

Updated 1 Oct, 2024

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.6

Skill development

4.5

Salary & Benefits

4.3

Job Security

4.3

Work-Life balance

4.3

Company culture

4.1

Work Satisfaction

3.9

Promotions/Appraisal

10 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Management Consulting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Environment and management is excellent 👌

Dislikes

No dislikes everything is fine

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 30 Aug 2023

Likes

Working with Fortune 500 was a great experience.

Dislikes

Had a good time working with DELL. However managers/team leads were bossy always, which degrades an associate. Dell need to look into the managerial behaviour.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Chennai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 09 Nov 2023

Likes

Safety

Dislikes

No patience to employees till they understand the work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Oct 2023

Likes

tabs and marketing services are very good morning and

Dislikes

Subbu Reddy in the world is not in the group of a group with the world of India

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 May 2022

Likes

Its a torture to work in dell. I cant even concentrate on work because of pressure

Dislikes

Everything except the trainer and colleagues

Work Details

Terrible

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Sales operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2022

Likes

Work management

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Pune

BPO Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 12 May 2021

Likes

Good overall

Dislikes

Nothing much .. Everything fine.

Work Details

Balanced

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

nothing

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Customer Service Executive in Hyderabad / Secunderabad

US care Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Feb 2019

Likes

One thing I like the most is the security for girls

Work Details

Good

Work days: Monday to Friday (Strict Timings)

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Customer Service Executive in Hyderabad / Secunderabad

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Apr 2021

Likes

It's been a great experience working with Dell so far.

Customer Service Executive in Hyderabad / Secunderabad

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Feb 2019

Likes

Job security

Dislikes

Transportation

Work Details

Very rewarding

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Similar Designation Reviews

Senior Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

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Skill Development

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posted on 15 Jul 2024

Likes

Best place to work

Dislikes

The company all benefits are for the employees who. Are on payroll not only the employees are allowed to participate in every event not the one who hired for contract basis

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Analyst in Hyderabad / Secunderabad

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posted on 25 Dec 2024

Likes

One of the best MNC

Dislikes

Non

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

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Category Ratings

4.0

Promotions/Appraisal

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Skill Development

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Company Culture

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Work Satisfaction

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Salary & Benefits

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Job Security

5.0

Work-Life Balance

posted on 19 Dec 2024

Likes

The kind of work culture and team support

Dislikes

Nothing in specific

Analyst in New Delhi

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

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Skill Development

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Work Satisfaction

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Job Security

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Work-Life Balance

posted on 28 Nov 2024

Likes

Work life balance, Salary benefits

Dislikes

Not Applicable

Senior Associate in Hyderabad / Secunderabad

Full Time

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Overall Rating

5.0

Category Ratings

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Promotions/Appraisal

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Company Culture

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Work Satisfaction

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Salary & Benefits

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Work-Life Balance

posted on 27 Oct 2024

Likes

Company policy and environment

Dislikes

None

Technical Support Engineer in Gurgaon / Gurugram

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posted on 24 Oct 2024

Likes

MNC

Dislikes

Workife balance Skill development or learning is just a formality Appraisal/promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Sep 2024

Likes

Office building structure , employe safety specially for women employes and work culture

Dislikes

Nothing as dislike but WFR is even hit here at Dell and little disappointed on this part

Technical Support Engineer in Bangalore / Bengaluru

Full Time

Hardware Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

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Skill Development

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Company Culture

5.0

Work Satisfaction

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Salary & Benefits

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Job Security

3.0

Work-Life Balance

posted on 29 Aug 2024

Likes

Job security and brand value

Dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Analyst in Hyderabad / Secunderabad

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 03 Aug 2024

Likes

Good hob security

Dislikes

No promotion

Technical Support Engineer in Bangalore / Bengaluru

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 20 Jul 2024

Likes

Work culture

Dislikes

Work pressure is a bit too much

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other Dell Reviews

Principal Software Engineer in Pune

Full Time

Software Development Department

2.0

Overall Rating

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Promotions/Appraisal

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Company Culture

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2.0

Salary & Benefits

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Job Security

4.0

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posted on 24 Dec 2024

Likes

Company culture is good. Policies are good such as employee benefits, leaves.

Dislikes

Job security: Dell recently layed off more than 12000 employees and may cut down more head count so it's job security is a major issue. Salary: Salary is little below market standards. Appraisal/promotion : Once you reach to principal engineer position, promotion seems like an alien concept because 1 in around 30-40 principal engineer gets promoted to Sr principal level that too after ATLEAST after 10-12 years working as a principal engineer. Skill development/Learning : NO Scope whatsoever for new learning. Most of people who left there jobs recently were due to lack of opportunities to learn new skills and were bored/tired of working on the same things for years. So if you have a hunger to learn new things, Dell is certainly NOT a place for you. Work satisfaction: As mentioned above there is no scope for new skill development and learning, people get sick of working on the same things and in turn are not satisfied with their work....Read More

Technical Lead in Bangalore / Bengaluru

Full Time

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 03 Dec 2024

Likes

Good work life balance. Work culture is good. Your voice matter.

Dislikes

Manager Specific Promotion. Salary is not competitive from Market. If you are thinking to settle down big NO. No Job Security.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Executive in Gurgaon / Gurugram

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Overall Rating

5.0

Category Ratings

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Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 02 Dec 2024

Likes

Everything Culture Open door policy Salary offered Learning

Dislikes

Promotion Politics Internal movement Salary increment Night shifts

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Quality Engineer in Bangalore / Bengaluru

Full Time

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posted on 26 Nov 2024

Likes

Hybrid work Team collaboration

Dislikes

No promotion No growth Ho hike Parental Insurance pay is very high Poor work life balance Bad management especially indian management Forcing to work over weekend

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Product Manager in Bangalore / Bengaluru

Full Time

Engineering Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 01 Nov 2024

Likes

Good for those who foot licks upper management

Dislikes

India culture is really sad at Dell tech. Too much of racism , regionalism . They preac over ethics and compliance and force us to do the training every year but the fact is regionalism happens here so openly and HR are like of waste who are agents of upper management. Upper management itself is the main reason of this regionalisms

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Advisor in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Oct 2024

Likes

I worked with one of my dream company… I like flexibility and culture.

Dislikes

Employ raotation policy would be helpful to employees to understand overall domain and grow

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Senior Principal Engineer in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 23 Oct 2024

Likes

There is no moment called no work.

Dislikes

Don’t know who will boss you at what time - Entry level Manager to director. No respect to technical people. It’s up to individuals to work day and night and deliver unrealistic stuff's On top, Laying off even dedicated people

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Accounts Receivable Specialist in Bangalore / Bengaluru

Full Time

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Please don’t join dell manger are biased they will make work up and Beyond then when it comes to appraisal or promotion, they act as if we have not worked at all

Dislikes

They say it’s easy to move domains but I see on managers easily move domain even if they don’t know the process. But when it comes lower level employee they reject saying you need become level they require until that you can’t join

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Executive Accountant in Coimbatore

Full Time

Enterprise & B2B Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Salary Process Tools and Learning opportunities

Dislikes

Heavy work pressure Threatening attitude by managers Inconsistent account alignment Front end sales doesn’t have much control

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Software Engineer2 in Bangalore / Bengaluru

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

If work life balance and culture code is your priority, then Dell is the best workplace. Flexible work timings, high support for employees with families and kids. Management with no micromanaging, gives time and space to do your assigned tasks. Comfortable and satisfied workplace with decent pay standards. Your suggestions and opinions are well valued and transparent with the management.

Dislikes

Frequent layoffs and org restructuring is a matter of concern to job stability. If conditions are favourable, its really good for a long-term workplace :)

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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