DATAMARK BPO SERVICE (P) LTD Reviews

Likes

I'm writing this review after working for 8 months with Datamark as an interpreter. Positive Aspects: Remote Work: The job offers the flexibility to work remotely so no need to go to office, relocate and be away from your loved ones. Paid Training: The training period is paid, though it comes with the risk of losing the job if the training is not passed. Challenges and Concerns: Work Environment: High-pressure work from day one, with 8 hours of active calls during a 9-hour shift. Limited support for technical requirements (e.g., no 5G-compatible devices or internet reimbursement). You have to use your own mobile and headset. Strict monitoring of login hours and break times. Your bio breaks will also be included in one hour break. Technical Issues: Employees are responsible for ensuring a high-speed internet connection (150 Mbps) with low ping and jitter. Lack of acknowledgment of technical faults on Datamark's end. The only answer from datamark is your internet which is not true. Audit Process: Lack of transparency in call audits and performance evaluation. Feedback is provided only during "consultation calls," often resulting in sudden actions like blocking an employee's ID. Performance Management:Overemphasis on flawless interpretation, with minimal tolerance for errors. Abrupt termination without prior warning or notice. Unfair Practices: Blocking employee IDs without allowing a notice period. Refusal to pay for the notice period until threatened with legal action. Summary: This review paints a picture of a high-stress and poorly managed work environment, where employees face significant challenges, limited support, and a lack of transparency in performance evaluations. The refusal to compensate for the notice period raises serious concerns about labor law compliance. If you already have enough experience working as an interpreter, I believe you will be able to manage, provided you can handle a high call volume, audio issues (like when you can't hear well), and situations where people don't speak louder or continue using the speakerphone....Read More

Dislikes

Already provided above

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I liked nothing in this company they are fraud.

Dislikes

This is the worst company I have been applied as language interpret. I have seen this worst company in my whole life. At first they will call you and pretend that this is the most valuable company in whole world and they will tell you to give your English test just to waste your time. when you will give your test and you have been selected then they will send you to another test round which is language test . And after that they are not going to tell you whether you have been selected or not they won't reply to you they won't give answers to your call and they will just waste your time. I genuinely recommend you guys please don't go for this company this is just fraud....Read More

Work Details

Work related travel: This is a desk job.

Likes

Good company gonna continue more

Dislikes

Nothing bad there just small cafeteria

Work Details

Work policy: Currently working from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One should start his career for better skill development.

Dislikes

As of now nothing !!!

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working place and the culture

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves International Travel.

Likes

Procees was good

Dislikes

No respect to staffs, no weekoff and heavy work pressure.

Work Details

Work timings: Strict Timings

Likes

Good great 👌👌👌👌

Dislikes

Nothing like that

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It’s WFH

Dislikes

Office Politics. No appraisal. You are blamed for everything.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Working culture nice

Dislikes

Nothing

Work Details

I learnt everything on the job

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.