Hansa Direct is rated
3.0 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hansa Direct is rated
3.0 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Hansa Direct Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2023
Likes
People were good
Hansa really invested their time in cultural events
Dislikes
Facilities not good : AC's not working & Washroom is smelly sometimes
Also You are forced to take overtime sometimes
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Jun 2024
Likes
Process are good but /so much particular partiality over their .. no supporting agent from team leader /who’s are last 1-2 years continuing working HR TEAM ND ALSO TL supporting their /purana agent new agents k sath Kuch b galat kare support only old agent ko hi Milta he
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Relationship Manager in
Mumbai
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2024
Likes
Nothing good about company. "Xxxxcccccccccccc
Dislikes
Dirty politics, managers behaviour is rude, do not respect female employees, partiality, favouritism, hard working people need to work hard, timepass people will get all benefits coz they are in good books of senior, phones are not allowed, no lockers provided, only once a day phone is allowed, need to handover phone to security, even in emergency phone not allowed.
Relationship Manager in
Navi Mumbai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2024
Likes
On time salary
Dislikes
Rotational offs
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Quite good experience to work
Dislikes
Don't have such words to say anything
Sales Executive in
Navi Mumbai
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Aug 2023
Likes
Increment is not yet done
Dislikes
No promotion till now no increment
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Customer Support Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2023
Likes
The working culture is nice
Dislikes
Some time it experience like pressure during work
Relationship Manager in
Navi Mumbai
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2023
Likes
Everything is good at Hansa
Dislikes
Promotion
Team Lead in
Navi Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Salary On Time
Dislikes
Nothing is there to dislike
Team Lead in
Navi Mumbai
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2023
Likes
Good Experience
Dislikes
Nothing like dislike
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Navi Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2023
Likes
Supportive management
Dislikes
QA team is pathetic
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Navi Mumbai
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Dec 2020
Likes
They provide every facility so that there employee should be protected from covid 19
Dislikes
Theee is nothing to dislike
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Hansa Direct Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Relationship Executive in
Navi Mumbai
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 23 Aug 2024
Likes
When I joined the culture was good people were good it was a very happy place
Dislikes
I hate Tl Anita worst person ever has no morals brainless woman her English was third class also she has no sense how to handle a team just a suggestion please change her and save your staff from that brat
Work Details
Work days: Monday to Saturday
(Strict Timings)
Senior Business Analyst in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Jul 2024
Likes
No comment
Dislikes
I didn't like HR management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer experience Manager in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Salary cycle, and other perks and benefits
Dislikes
Shift time. And poor work culture
Customer experience Manager in
Mumbai
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Nov 2024
Likes
It's a good organization to work with supportivs staff and good trainers
Dislikes
Although it's a good company but work life balance is a major concern in every job
Agent in
Mumbai (working remotely)
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 29 Feb 2024
Likes
Customer service executive
Dislikes
Dislike because hansa salary vary low
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer experience Manager in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Team leader was cooperative
Dislikes
Pathetic Management
Associate in
Navi Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Company environment is good.
Great people behaviour.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Head Operations in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
All good good presence
Dislikes
No Dislikes
Web Chat Executive in
Navi Mumbai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Oct 2023
Likes
The jobs are quite secure if you perform well
Dislikes
Poor salary structure and lack of appreciation for the employees
People also ask about Hansa Direct's Customer Service Executives
How is Hansa Direct to work for?
Hansa Direct is rated 3.0 out of 5, based on 10 reviews by employees on AmbitionBox.
Hansa Direct is known for Company culture which is rated at the top and given a rating of 3.4. However, Salary & Benefits is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Hansa Direct read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hansa Direct?
According to AmbitionBox ratings, Hansa Direct employees rate its salary and benefits as 2.7 out of 5. You can know more about Hansa Direct Salaries at AmbitionBox
How is the work culture at Hansa Direct?
Work culture is rated 3.4 at Hansa Direct by 10 employees. While job security is rated 3.1 and work-life balance is rated 3.1 at Hansa Direct. Read detailed reviews by employees of Hansa Direct on AmbitionBox.
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Hansa Direct Customer Service Executive Reviews by Locations