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Credence Resource Management

Compare

based on 609 Reviews

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Reviews
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2.7k
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Credence Resource Management Team Lead Operations Pune Reviews

Updated 11 Feb, 2025

Overall Rating

2.6/5

based on 14 reviews

Rating distribution

5

3 (21.4%)

4

3 (21.4%)

3

2 (14.3%)

2

2 (14.3%)

1

4 (28.6%)

Category Ratings

3.7

Job security

2.9

Promotions

2.5

Salary

2.4

Skill development

2.2

Work-life balance

2.1

Company culture

2.1

Work satisfaction

What employees say about Credence Resource Management?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

56% employees reported

Flexible timing

33% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

2.7

Rated by Men

11 reviews

Credence Resource Management is rated 2.6 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor s ... Read more

Credence Resource Management is rated 2.6 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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14 reviews found

Sort by: Popular

Team Lead Operations in Pune

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Feb 2025

Dislikes

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Team Lead Operations in Pune

Full Time

·

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Jun 2024

Likes

Salary benefits and job security.

Salary - Good
Job security - Good
Promotions - Good

Dislikes

no upskilling

Skill development - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Pune

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Jan 2023

Likes

You will have a wonderful experience working with Credence had a lot of learning and skill development

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Transport facility, cafeteria and HR team

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Pune

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Dec 2017

Likes

Disappointment, disaster and terrible place to work

Dislikes

Management sucks

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Team Lead Operations in Pune

ATT Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Dec 2020

Likes

Nothing as of now , As I had the worst experience working here.

Dislikes

There in no transferency , One of the worst experience in my carrier.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Team leader taking call

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Pune

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 12 May 2021

Likes

Growth, skill and development

Skill development - Good
Job security - Excellent
Promotions - Excellent

Dislikes

Culture and work satisfaction is very poor

Work satisfaction - Bad
Company culture - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead Operations in Pune

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 May 2019

Likes

I am being honest, appraisal is the only good thing as of now and the people are friendly.

Dislikes

May be I'm wrong but I feel that there is no learning opportunities even if you want to, And Team leader are treated as good as the SME's, Moreover, If you stay back after the shift if you want to learn anything new, The only thing that you get is the 2nd voice an escalation calls thats it.

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Very much hectic

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Credence Resource Management.

Team Lead Operations in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2020

Likes

Job security, career growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No fun activities

Work Details

Team leader in Operations

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Pune

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Feb 2019

Likes

The only thing I liked was my team and the agents on the floor .... And the Employee Relations are very supportive..

Dislikes

Management is pathetic.... I am referring to the management on the Operation floor ... Keeps personal grudges .... The Senior VP of the company gets into agent level things to satisfy his personal issues with the TL .... There is no appreciation for your hard work . There is no professionalism there ....

Salary - Poor
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Pune

Corporate Communication Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Apr 2021

Likes

Nothing. Worst senior Managers

Dislikes

Entire Management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Nov 2019

Likes

Challenging and loads of incentives

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Challenge and money

Work Details

Work days: Monday to Friday (Flexible Timings)

Team Lead Operations in Pune

Operations Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Mar 2018

Likes

The only thing about that I like about the pay scale provided by the Organisation and working hours

Salary - Good

Dislikes

A Team Leader at Credence Resource Management is more of a SME with only focussing on Second Voices to convert collections. Your learning becomes zero even for your executives

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Working hours is something which they do have an upper hand as compared to other organisations but that's it.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead Operations in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Jun 2018

Likes

Salary - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Overall Rating

Team Lead Operations in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2019

Likes

Incentive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management

Work Details

Work days: Monday to Saturday (Strict Timings)

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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More about working at Credence Resource Management

HQ - Dallas, Texas, United States (USA)
BPO
501-1k Employees (India)
Recruitment

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Credence Resource Management reviews submitted by Credence Resource Management employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Credence Resource Management is the right... company for you. 56% of employees reported the working days at Credence Resource Management as Monday to Saturday. 67% employees reported the work timings at Credence Resource Management as Strict timing. Read more

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Credence Resource Management Team Lead Operations Pune Reviews

Credence Resource Management Team Lead Operations Salaries in Pune

based on 48 salaries

₹4.2 L/yr - ₹7.8 L/yr

5% more than the average Team Lead Operations Salary in India

View more details

Employee Benefits for Credence Resource Management Team Lead Operations Pune

Office cab/shuttle

2 total responses

Cafeteria

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

View All

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