Conneqt Business Solutions Senior Customer Service Executive Reviews
based on 21 reviews
Updated 26 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.6
Job Security
3.5
Work-Life balance
3.5
Company culture
3.4
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Conneqt Business Solutions Senior Customer Service Executive Reviews
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21 reviews found
for
"job security"
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Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Retail banking non voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Jun 2024
Likes
Work culture and management are good. Job security is there and you can always learn grow internally once you are eligible to apply for igp learn a lot from this company and met some good people and negative too haha
Dislikes
Salary is less here as the process I was with is domestic process and appraisal is like tortoises and 6 days a week is pathetic and week off are like hell and you always have to work for more than 7days and more to get your week off
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Jamshedpur
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Nothing company could have been better.
Dislikes
There's nothing to like in this company
Senior Customer Service Executive in
Pune
Full Time
·
eCommerce Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2023
Likes
HR support and facilities.
Dislikes
Job security, And there is not given any chance to work on another roll.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sr CCE Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 16 Jun 2022
Likes
Job security good but no career growth and compensation very low not at all good
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
We have escalated your concerns to the respective teams and your feedback is currently under review. We would also appreciate hearing more to improve things if there are any specific issues.
You can reach out to us at https://conneqtcorp.com/in/ to further this discussion.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 08 Jul 2021
Likes
work culture is very good
Dislikes
job security, management and company policies are worst.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Begumpet
Full Time
·
Banking Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2022
Likes
Maximum i'm late but they have supported me very well, my performance was also not good but for that also they have supported and moved to another process
Dislikes
Job security is not there any time we can get ZTP, and I've not received salaries of 2 days after resignation and Union Bank process Manager Manoj Kumar karnate is like Rowdy Very rude( When i kept resignation said 'i have kept here everyone for free or what like he's giving salary from his pockets' ) </mark>. If we ask leaves tells us to abscond....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Egmore & Guindy
IB Inbound Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2022
Likes
It's good company in the sense of Job security, comfortably etc, and most of the things are good there.
Dislikes
Nothing was dislike for me there bcoz i worked in Indian Bank process, i worked properly, i supported to process in covid , flood etc every time. Every thing was good for me.
If you work properly there will not be dislike for any one there.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Senior Customer Service Executive in
Mumbai
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
My TL is supportive and about the company its is good experience here to work and about the job security also there not much i think so
about company policy is not so good
Work Details
it is amazing
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Begumpet rasool pura
Full Time
·
Customer support/ banking process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2022
Likes
Management and job security
Dislikes
Cafeteria food
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2021
Likes
Everything it's okey staff and security all are good
Dislikes
I dislike salary related we are getting salary less than
Work Details
I was good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 23 Jul 2021
Likes
Company policies and job security.
Dislikes
Nothing.
Work Details
Excellent! Friendly atmosphere around and supportive collegues
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Health insurance and best training
Senior Customer Service Executive in
Jamshedpur
Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Jul 2021
Likes
Opportunity for fresher
Dislikes
Job security
Work Details
Average
Work days: Rotational Shift
Work related travel:This is a desk job.
Senior Customer Service Executive in
Kolkata
Tatasky outbound Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2021
Likes
Excellent job security
Dislikes
Process management
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mohali
Inbound Process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2022
Likes
Overall very bad experience
Dislikes
Unprofessional environment for company workers and zero percent job security
Work Details
Zero Mark's for making my life as a living hell
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mohali
Cce Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 12 Mar 2019
Likes
Good working environment and Hr is coperative.Facility of free cabs and home drop for late night. There is job security.
Dislikes
Poor appraisals. Less opportunities in career growth.Sometime heavy work load was ignored by higher managemebt.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Jamshedpur
Bpo operation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Jun 2018
Likes
Work environment, salary and job security.
Dislikes
Politics.
Work Details
Work days: Rotational Shift
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Jamshedpur
Cca Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Jul 2019
Likes
Salary/appraisal
Dislikes
Job security, politics , work environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive
Customer care service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2019
Likes
Job security
Dislikes
He is the worst no career opportunity
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
People also ask about Conneqt Business Solutions's Senior Customer Service Executives
Is Conneqt Business Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 21 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions for senior customer service executives is rated 3.5 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions for Senior Customer Service Executives?
Based on 21 reviews on AmbitionBox, Conneqt Business Solutions's senior customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions for senior customer service executives, click here.
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