Connectwise India Customer Service Executive Reviews

Likes

None

Dislikes

The company was good for last 02 years. But now with the new management they have created a mess in this culture. No promotions no increament just saying we are improving... actually they are making things worst in the company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing, just be good boy of manager he will use you.

Dislikes

One of the worst indian team management. No work life balance. Assigns immediate Mornings shift after Night shift and manager says we 2 days of week off that’s enough for recovery. All people are working in this organisation is going through hell.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Very good company to work here, Job satisfaction, salary on time, Skill upgrade facility. Management.

Dislikes

I don't feel anything.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good worklife balance Job security

Dislikes

No appraisals or promotions

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

Everything

Dislikes

Nothing nothing nothing nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Very supportive manager and management, good work life balance.

Dislikes

No dislike

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job Security. No intense pressure. Can get leaves quickly.

Dislikes

Salary increment is average compared to industry standard.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Salary

Dislikes

Too much of politics... if you are not in the good books they will find ways to eat up ur job and throw you out

Likes

Used to be good at providing good salary, however not anymore

Dislikes

Connectwise leadership has gone paranoid, firing anyone at will, picking on someone, very biased towards quality engineering, which will result in customer issues in near future, unrealistic deadline, no clear roadmap. They have polluted culture of connectwise. Most of the experienced resources are leaving company because of leadership

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Please never join nor suggest anyone to Join.

Dislikes

When the Top to low levels of the management is full of cheap mindset, it creates most worst/disliked place to work. 1. Dirty politics is a little extra in this company. 2. They will not only charge you high as a buyback notice period but also stop you from getting immediate relief from your job without cooperating with you. 3. No F&F document will be provided to clear your doubts when they charge for a buy-back notice period. 4. They will make employee cry to get out of their company. 5. Worst HR department and management. Never Join this company...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

This company still have some good people with people centric approach. Tech stack and learning curve is good

Dislikes

Managers and production people sucks, they want work to be done in half of time. No appreciation, no constructive feedback. Developing features without market research and then blame developers.

Likes

You definately get onboarded quicly, which means you will start working on the live projects, that is all good for skills, knowledge and learning.

Dislikes

Some culture needs to be improved.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There's nothing to like about this Company. However, they can provide you competitive salary as per the Market standards.

Dislikes

This feedback is based on what department I was hired for. Initially I was hired as a Dedicated Tech where are supposed to provide support to MSP. After entering the organization we got to know that we have to go through another rounds of Interview. The management will try to align you 3 to 4 rounds of Interview irrespective of whatthe MSP requirement is. But if you can't get yourself selected then the company will entertain you for few months and then ask you to look for better opportunities. 1) In other words, if you are getting calls from this company, kindly ask the department. If they are hiring for Dedicated Tech, straight away say no. Since the management is sucking like a parasite and they will give preference to only those employees who is already on bench (especially who are old in Connectwise) and the Interview which will be aligned for you would be a total time waste of they will tell you that the client rejected your profile. 2) Your growth will be dependent upon which MSP you will be chosen for. If you are a Techie then I would suggest not to join this organisation since you can't groom yourself technical. They have four Tech leads - Kiran, Anant, Yogesh, and all of them are useless. They even don't know how to pronounce the words correctly and given the position of Tech leads 3) It is a Product based company. If you wish to join such a small organisation in the initial state of your career where you have lesser than 4 years of experience then go ahead and take the risk. However if you are coming from a big MNC like TCS, Wipro, HCL, Capgemini etc, then don't join this company as you will be risking your job since there is no standard of this company. 4) There are only 3 offices in India: Mumbai, Pune, Bangalore...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

On time salary and nothing

Dislikes

Company focuses on his growth only and they treat u like a slave, make u do whatever it takes for the sake of connectwise growth, you will ruin ur health and career if you join connectwise.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Everyone is supportive. Work culture is good.

Dislikes

Hikes are not very good

Likes

Culture, Environment, Time Flexibility, Management

Dislikes

Appraisal, Appraisal cycle