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3.8

based on 25.1k Reviews

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Concentrix Corporation Customer Care Representative Reviews

based on 17 reviews
Updated 11 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.3

Job Security

3.3

Skill development

3.2

Company culture

3.0

Work Satisfaction

2.8

Salary & Benefits

2.7

Work-Life balance

2.2

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Care Representative Reviews

17 reviews found

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People also ask about Concentrix Corporation's Customer Care Representatives

Is Concentrix Corporation a good place to work for Customer Care Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 17 employee reviews, it's clear that most customer care representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Care Representatives well?
According to AmbitionBox reviews, Concentrix Corporation customer care representatives rate their salary and benefits at 2.8 out of 5, based on 17 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Concentrix Corporation's customer care representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer care representatives, click here.
How is the work culture at Concentrix Corporation for Customer Care Representatives?
Work culture at Concentrix Corporation for customer care representatives is rated 3.2 out of 5 by 17 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer care representatives, click here.
How is the job security at Concentrix Corporation for Customer Care Representatives?
Based on 17 reviews on AmbitionBox, Concentrix Corporation's customer care representatives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Concentrix Corporation for customer care representatives, click here.

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Gender Based Ratings for Concentrix Corporation Customer Care Representative

based on 16 reviews
2.6
Rated by 7 Women

Rated 3.3 for Job Security and 3.3 for Skill Development

women
3.9
Rated by 9 Men

Rated 3.7 for Company Culture and 3.4 for Work Satisfaction

men

Working Days for Concentrix Corporation Customer Care Representative

based on 17 reviews
Rotational Shift
75%
Monday to Saturday
17%
Monday to Friday
8%

Work Timings for Concentrix Corporation Customer Care Representative

based on 17 reviews
Flexible timing
Strict (3pm - 12pm)
Strict (11am - 9.30pm)
77%
8%
8%
7% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Care Representative

based on 17 reviews
Day shift
Night shift
67%
33%

Business Travel for Concentrix Corporation Customer Care Representative

based on 17 reviews
No travel
83%
Within city
17%
Concentrix Corporation Customer Care Representative Salary
based on 42 salaries
₹1 L/yr - ₹4 L/yr
20% less than the average Customer Care Representative Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
meal
Cafeteria
3 total responses
softskill
Job/Soft skill training
2 total responses
+1 more benefit
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