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Engaged Employer

CoinDCX

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3.7

based on 111 Reviews

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CoinDCX Senior Customer Support Executive Mumbai Reviews

Updated 6 Sep, 2023

Overall Rating

3.0/5

based on 2 reviews

Rating distribution

0 (0%)

2 (100.0%)

0 (0%)

Category Ratings

3.0

Salary

3.0

Work-life balance

3.0

Skill development

2.0

Company culture

2.0

Promotions

2.0

Work satisfaction

1.5

Job security

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2 reviews found

Sort by: Popular

Senior Customer Support Executive in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 28 Aug 2023

Likes

It was a good place to work until 2021. The CEO and HR policies are the only good thing.

Dislikes

The Senior Management and Mid Management is pathetic, the ones below the CEO till the manager level are all eating the company, no job security, pathetic Managers, no guidance on work, you can be asked to leave any time, always be prepared, no matter how old are you in the system or how much hard work you do, if you are not managers favorites you could be asked to leave some day.

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hello! Thanks for taking out the time to share your review about CoinDCX and we appreciate your views about our company policies and compensation. We hear you regarding your experience and we would appreciate if given an opportunity to discuss this further. You can reach out to us on hr@coindcx.com

Senior Customer Support Executive in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Sep 2023

Likes

Overall there’s nothing much I would like to highlight.

Dislikes

Overall there’s nothing much I would like to highlight.

Job security - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your feedback would love to hear a little more about your experience.

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Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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AmbitionBox has 2 CoinDCX reviews submitted by CoinDCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CoinDCX is the right company for you.