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Engaged Employer

CoinDCX

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3.8

based on 120 Reviews

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CoinDCX Senior Customer Support Executive Mumbai Reviews

Updated 6 Sep, 2023

Overall Rating

3.0/5

based on 2 reviews

Rating distribution

0 (0%)

2 (100.0%)

0 (0%)

Category Ratings

3.0

Salary

3.0

Work-life balance

3.0

Skill development

2.3

Company culture

2.3

Promotions

2.3

Work satisfaction

1.7

Job security

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2 reviews found

Sort by: Popular

Senior Customer Support Executive in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Sep 2023

Likes

Overall there’s nothing much I would like to highlight.

Dislikes

Overall there’s nothing much I would like to highlight.

Job security - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your feedback would love to hear a little more about your experience.

Senior Customer Support Executive in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 28 Aug 2023

Likes

It was a good place to work until 2021. The CEO and HR policies are the only good thing.

Dislikes

The Senior Management and Mid Management is pathetic, the ones below the CEO till the manager level are all eating the company, no job security, pathetic Managers, no guidance on work, you can be asked to leave any time, always be prepared, no matter how old are you in the system or how much hard work you do, if you are not managers favorites you could be asked to leave some day.

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hello! Thanks for taking out the time to share your review about CoinDCX and we appreciate your views about our company policies and compensation. We hear you regarding your experience and we would appreciate if given an opportunity to discuss this further. You can reach out to us on hr@coindcx.com

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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AmbitionBox has 2 CoinDCX reviews submitted by CoinDCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CoinDCX is the right company for you.