CoinDCX Customer Care Executive Reviews

Likes

The culture is employee friendly. You get to learn a lot. The work life balance here is superb.

Dislikes

There is a huge salary gap in the hierarchy. Favouritism and biased behaviour is there in the organisation.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Great for Short-Term Growth – Gain expertise in crypto, blockchain, web3 and trading systems while enhancing your resume and expertise. Best for EarlyCareer Professionals – Ideal for those with under 5 years of experience or no BigTech MNC background. Competitive Salary – Offers compensation compared to industry standards.

Dislikes

Toxic Work Culture – Working during sick leaves, weekends and vacations is the norm, with no respect. Company believes that paying a salary means owning employees time around the clock as a slave. Overemphasis on Optics – Great Place to Work certificates and reviews are manipulated and do not reflect reality. Terrible Team Outings –No team outings and somehow it happens then they are so poorly planned with inadequate facilities, including long restroom queues etc. Basic Infrastructure Issues – No proper parking, leading to conflicts with tech park security. Unfair Product Testing – Employees are expected to test products with their own money while the company spends millions on marketing. Lack of Transparency – Human Resources dept often misleads employees with ambiguous policies, serving more as a mouthpiece for upper management rather than a true advocate for the workforce, leading to erosion of trust. Poor Communication Culture – The workplace suffers from a lack of responsiveness, with employees frequently ignoring Slack DMs, making collaboration inefficient....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)