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Filter reviews by CMS IT Services IT Service Desk Engineer Reviews
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Category Ratings
Job security
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What employees say about CMS IT Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
71% employees reported
Flexible timing
44% employees reported
No travel
60% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
5 reviews
Jobseekers also viewed
9 reviews found
IT Service Desk Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Field manager was good Supporting team mates
- Job security - Good
Dislikes
Delay in allowances, had to ask the manager for each allowance Only 1 week off Can't take more than 7 comps offs in a year, they'll deduct the amount from the salary if any leaves taken more than 7 Work pressure is too high and understaffed (only staffed 60% of the recommended SD team) Low technical & financial growth
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
IT Service Desk Engineer in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is average.
Dislikes
Salary not on time it has always delay and HR Team is not co-operative.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
IT Service Desk Engineer in Kochi
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Poor management , poor salary payment
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
IT Service Desk Engineer in Gurgaon / Gurugram
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I feel like very interesting
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
So happy
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Employee Benefits
Maternity leave
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IT Service Desk Engineer in Kolkata
Application Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not getting salary on time'.Work culture is very bad, area manager and company hr are not giving any ans of our query
Dislikes
Not getting salary on time. Increament is very poor.
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work pressure is very very high
Work days: Monday to Saturday (Flexible Timings)
IT Service Desk Engineer in Mumbai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's ok
Dislikes
Management poor
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Not good
Work timings: Flexible Timings
IT Service Desk Engineer in Gurgaon / Gurugram
IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
After joining CMS, within 6 month i found that there is no working culture no growth and no job security, after all that reach to HR is very difficult task, in this organization nothing that hold you to work with CMS.
Dislikes
everything is worst wirh CMS
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
I had joined cms at service desk engineer; but i had work there as remote desktop support and service desk even after that manage asset physical verification
Work days: Rotational Shift (Flexible Timings)
IT Service Desk Engineer
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment and training
- Work-life balance - Good
Dislikes
Career growth, work life balance
Work Details
Work days: Monday to Saturday (Strict Timings)
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IT Service Desk Engineer in Navi Mumbai
IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Opportunities to learn new
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
Dislikes
The company doesn't bother about the employees increment.. I my self received only one increment in 3 yrears that also not even 10% hike and employees are hired with low income standard...
- Salary - Poor
- Work satisfaction - Poor
Work Details
I enjoyed my work as learned many in my carrier. I realised that the growth as per the profile is very slow and that also after so many follow up's.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employee Benefits
No facilities to the normal profile employees other than monthly salary
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Desktop Support Engineer in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For fresher it is good to learn the work of IT,computer software and hardware,printer and scanner related issue.
Dislikes
Salary is very low.Promotion and increment is not possible.there is no job security available.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Desktop Support Engineer in Bangalore / Bengaluru (working remotely)
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They are providing Monthly Skills Development Training.
- Skill development - Good
Dislikes
We are Not getting Proper Salary Hike. And Once Exit from Company they are not giving Last month Salary and Final Settlment.
- Salary - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in New Delhi
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They are providing salary on time without any delayed in your working period.
Dislikes
When you resigned from job they are not giving your last salary and also when you are trying to contact to the company for your FnF and your last salary they not respond to your any email massages and calls. CMS IT Services is not providing last salary after leaving job. I have served my notice period and I have clean exit but they are not giving my last salary and they are not responding on calls and emails. This company is completely defaulter. They are exploit resigned employees....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Desktop Support Engineer in Coimbatore
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only dislikes no likes
Dislikes
Very Worst organisation. Service delivery team Manager Umesh Rane and Imran and HR team Not response properly and doing politics in this organisation. Very Very Worst in management, communication, and team coordination, too much deviation, no pre planned or post planning. Very very Worst Organisation. I never Ever saw this kind of organisation.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I learned my basic desktop support here I thank you for that
- Job security - Excellent
Dislikes
And coming to the point alot of politics here the seniors thinks there juniors are slave and manager and team leader supports them the cms it service management does not care about this
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Network Engineer in Gurgaon / Gurugram
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was hired role of network engineer but management are very fraud he give me position in offer letter consultant and 225000 annual salary but he deduction TDS means tax and very bad management don't join this company.
Dislikes
Fraud management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within Country.
Desktop Support Engineer in Hyderabad / Secunderabad
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good start as a fresher to improve skills
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary is too low and they take years to give a salary raise. No improvement in salary eventhough you have a good performance.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Network Engineer in Kanpur
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good support.
Dislikes
CMS IT Services is only good for those who have just began their career. I strongly feel that CMS needs to work on Salary Structure as per current demand. Also, that they lack in core competency as per today's trend. There is a core team with no hands-on on new technologies. You can't get a good resource at very low cost.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a fresher you can learn alot when you are at client location. Easy interview
- Skill development - Good
- Job security - Excellent
Dislikes
They send you anywhere in the city if you don't have fix client location. Salary is way low, They don't pay expenses atleast for fresher.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Linux Administrator in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Other CMS IT Services Reviews
Cluster Engineer in Nagpur
Full Time
Cluster Engineer Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work time are comfortable and culture are work nice . And salary are on time.
Dislikes
Job weekend not available in this profile. Also when bussess day sale time working You week off any time cancel, weekend and leave also cancel.
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Information Technology Support Engineer in Bhubaneswar
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One thing I like about CMS IT Services is skill development.
- Skill development - Good
Dislikes
The terrible thing about SMS IT SERVICES is salary. Incriment is like election, once in five year and that to maximum between 1200 to 1500.
- Salary - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Desktop Support Engineer L1 in Kolkata
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not any options to like the company
- Job security - Good
Dislikes
No increment in five years. No promotions in 5 years. They just hire every employee in Retainer post. The same employee just received take home salary no pf and others benefits. The Company just ruined every employee's life. Request to all off the job seekers don't join CMS IT services.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Data Center Operator in Mumbai
Full Time
Application support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Null
Dislikes
Poor Management: Complaints about unresponsive or unsupportive HR and leadership teams. Salary Issues: Reports of delayed payments, deductions, or non-payment of final settlements. Work Culture: Some employees mention a lack of work-life balance and a stressful environment. Career Growth: Limited opportunities for skill development or promotion are common grievances.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Information Technology Support Engineer in Hyderabad / Secunderabad
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Giving opportunity to the fresher..we can get good skills on the work. Company handles multiple project's
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Salary are not on time , there's is no hike in the Salarys , slow response from the hr , there will be no hive in the Salary if you give your performance also.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Team Lead in Mumbai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Company only works for their benefits, they never think of their employees. No work life balance, no appraisal for employee working more than 2 years.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
IT Engineer in Gurgaon / Gurugram
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I left cms it services company on 24th April 2023 with proper exit process, but still they have not clear my fnf they just give you a lot of excuse and just a fake promise for to release your fnf. Always expecting from us to bear with them how much should I bear?
Dislikes
I left cms it services company on 24th April 2023 with proper exit process, but still they have not clear my fnf they just give you a lot of excuses and just a fake promises for to release your fnf.. Always expecting from us to bear with them how much should I bear?
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior IT Executive in Vadodara
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Never Understand, Values of any engineers.
Dislikes
This one is Bogus Company and Management is 3rd class, Anyone is not responding over your concern.I am Looking another job. I have completed 2 years with CMS but Apprisal not released yet. Also anyone not responding on the same.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
IT Engineer in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As fresher is good, as a experience very much worst. Do research check review on multiple websites. Then apply in this company 👍
- Job security - Excellent
Dislikes
They ignore your experience. They completely understand client, if client complain on you. They will change the project site.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Desktop Support Engineer 2 in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like to cms because here is working environment good for us and get opportunity to groth our career also.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I dislike salary excrement policies
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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- HQ - Bangalore,Karnataka, India
- IT Services & Consulting
- 1k-5k Employees (India)
- Internet
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 CMS IT Services reviews submitted by CMS IT Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CMS IT Services is the right company for you. 71% of emplo...yees reported the working days at CMS IT Services as Monday to Saturday. 56% employees reported the work timings at CMS IT Services as Strict timing. Read more- Home >
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