CMS IT Services Engineer- Customer Support Reviews
based on 36 reviews
Updated 14 Oct, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.0
Job Security
3.0
Work-Life balance
2.9
Company culture
2.9
Skill development
2.8
Work Satisfaction
2.5
Salary & Benefits
2.4
Promotions/Appraisal
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in CMS IT Services Engineer- Customer Support Reviews
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36 reviews found
for
"appraisal"
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Engineer- Customer Support in
India
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2020
Likes
When company project expired company pressor to employee resign this post now
Dislikes
Carrier growth slow and not received any increment of salary
Work Details
Not provided any training
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Apr 2019
Likes
I have completed around 18 months completed but no provide increments or appraisal.
Engineer- Customer Support in
Mumbai
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 May 2019
Likes
There is nothing, you can like here
Dislikes
There is no salary increment or appraisal
Work Details
Work days: Rotational Shift
(Flexible Timings)
Engineer- Customer Support in
Bharuch
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Sep 2019
Likes
Seniors support
Dislikes
Increment not done. PROJECT based job not stable at single location
Work Details
Ok okay
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2019
Likes
good for entry level engineers so that they can learn and go further
Dislikes
no increment nothing even working more than 3 years
Work Details
desktop support
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Kolkata
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Nov 2018
Likes
Nothing is special that I would liked at CMS.
Dislikes
No salary increment or appraisal, travel claim is terrible as well as no new skill development training given and no growth.
Work Details
I love my job but don't like CMS.My job is to give all IT related support in all insurance companies,Banks, and others customer.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Rajkot
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 30 Dec 2018
Likes
No
Dislikes
No salary increment. Just work... after 2yr no increment no bouns.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Employee Benefits
Travelling allowance
You are reading trusted reviews. Keep reading to find out more about
CMS IT Services.
Salary will be regular that's like it organization
Dislikes
No Bonus on Diwali... And increment also not manage by management...management very poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Engineer- Customer Support in
Mumbai
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2020
Likes
Not working in this period
Dislikes
Salary increment
Engineer- Customer Support
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Mar 2018
Likes
I like industrial training,career growth awesome but salary/appraisal may b not so good, but I can't talk about my company bad..It's career life for freshers is awesome..Thank u CMS TEAM..
Dislikes
Salary is not so good ...But overally good
Work Details
I like company policy and I would like to improve management team to support junior s and physically check in client side ...
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Bangalore / Bengaluru
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2018
Likes
Appraisal not in time.
Dislikes
Career growth
Work Details
Working at a client place..No work pressure and no technical growth.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Chennai
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Feb 2018
Likes
worst service
Dislikes
no security no appraisal, beggar get more appraisal
Work Details
Work days: Monday to Saturday
(Strict Timings)
Engineer- Customer Support in
Bangalore / Bengaluru
Restaurant Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Aug 2018
Likes
Company itself good, friendly managers, good coworkers, but the salaries are very less they paying
Dislikes
No career growth, no appraisal, no trainings, salary and work not balancing , paid less salary heavy works
Work Details
Work days: Monday to Friday
(Strict Timings)
Engineer- Customer Support in
Ambattur
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jul 2018
Likes
Teammetes,job security,salary/appraisal were getting good
Dislikes
Travel
Work Details
Work is very interesting,
Work days: Monday to Saturday
(Flexible Timings)
Engineer- Customer Support in
Chennai
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Nov 2018
Likes
They are having good client sites
Dislikes
Appraisal is too bad for the employee
Work Details
Depending upon your client location
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about CMS IT Services's Engineer- Customer Supports
Is CMS IT Services a good place to work for Engineer- Customer Supports?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 36 employee reviews, it's clear that most engineer- customer supports have an average experience working at CMS IT Services. Job Security holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does CMS IT Services pay their Engineer- Customer Supports well?
According to AmbitionBox reviews, CMS IT Services engineer- customer supports rate their salary and benefits at 2.5 out of 5, based on 36 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CMS IT Services's engineer- customer supports salaries here and to read reviews specifically about salary and benefits at CMS IT Services for engineer- customer supports, click here.
How is the work culture at CMS IT Services for Engineer- Customer Supports?
Work culture at CMS IT Services for engineer- customer supports is rated 2.9 out of 5 by 36 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at CMS IT Services for engineer- customer supports, click here.
How is the job security at CMS IT Services for Engineer- Customer Supports?
Based on 36 reviews on AmbitionBox, CMS IT Services's engineer- customer supports rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at CMS IT Services for engineer- customer supports, click here.
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CMS IT Services Engineer- Customer Support Reviews by Locations