Cex Webuy Entertainment Customer Support Associate Reviews
Updated 26 Mar, 2024
Overall Rating
5.0/5
based on 4
reviews
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Skill development
5.0
Work satisfaction
4.0
Salary
4.0
Work-life balance
4.0
Promotions
Cex Webuy Entertainment is rated
5.0 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction
...
Read more
Cex Webuy Entertainment is rated
5.0 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Support Associate in
Mumbai
Commercial Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 20 Sep 2022
Likes
Cex is one the most employee friendly firm you would find in today's rat race corporate world. Despite not having a bond, they help you learn your skills, invest time and effort with you along with being empathetic to your life outside work. Employees across all departments are very friendly and co-operative. I was a part of the Commercial Team, which is the best team in Cex according to me :)
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work policy:
This varies for each department
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Associate in
Mumbai
Full Time
·
Non Voice Department
5.0
posted on 26 Mar 2024
Overall Rating
What people are saying about Cex Webuy Entertainment
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Jan 2025
Likes
Nothing as such
Dislikes
There's lot of behind the scene politics in the management. they pretends to be supportive but in reality they underline your growth. If you suggest something that doesn't align the team the Assistant Manager will keep a close watch on you and holds against you, even going so far as they give negative feedback and warning as well ifyou know to be tommy then ur promotion and salary hike would be great if management changes they IT support team would be great team in CeX, with current management don't join or join or suffer...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 13 Mar 2025
Likes
Salary - Good
Company culture - Good
Dislikes
Politics and favoritism ruins the environment as well as demotivates the deserving employees.
Favouritism causes the deserving employees to get stuck without promotion and the favourite employees to rise without proving themselves.
Skill development - Poor
Job security - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 24 Oct 2024
Likes
Good pay and learn many new things
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Dislikes
Nano management and the newly join person will feel the pressure and stress very quickly
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
1.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 21 Mar 2025
Likes
Salary - Good
Dislikes
Skill development - Bad
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Mar 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Overall Rating
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 27 Aug 2023
Likes
Good company to work and peoples are very friendly
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing is bad for me to say
Analyst in
Mumbai
Full Time
·
eCommerce Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 Apr 2023
Likes
Company Culture
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing as such
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mumbai
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
4.0
Company culture
1.0
Work-life balance
posted on 28 Mar 2025
Likes
Company culture - Good
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Customer Service Associate in
Mumbai
Full Time
·
WeCare Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 27 Jun 2021
Likes
You're immediate Team Leaders and Managers are very supportive and would help you get a hang of the work and are very patient. They would help you feel comfortable with the team from the time you step in. Apart from this, the timings are very good and the company provides a variety of perks. I must say the company is indeed employee-centric.
Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
The work is monotonous, and not much to learn (develop your skills) apart from the process we follow. The increment is less year on year and very little scope to jump up the ladder unless an IJP opens which is rare.
Work Details
Currently working as a Customer Care Associate resolving customer queries over emails.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Customer Support Service Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 09 Apr 2021
Likes
The people here are very helpful and the work too is very nice. There is a very good work life balance and fun with loads of perks and preveledges.
Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
There is no dislike in regard to work, however, there is no Mediclaim facility for family just the employee.
Work Details
Amazing...
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Free food, Games zone, flexible timings, no grave yard shift, free snacks, team parties.
Other Cex Webuy Entertainment Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Commercial Manager in
Mumbai
Full Time
·
Merchandising & Planning Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Aug 2024
Likes
Without a doubt, the best people to work with. There's some chance you get to travel abroad, generally people are respectful & empathetic
Job security - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Pay is certainly not great, I can even live with that but they have 0 benefits. No Family Insurance as a option either.
Salary - Poor
Skill development - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Engineer- Customer Support in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 17 Mar 2025
Likes
Full politics if you haven't like by your management youre done
Dislikes
Everything is worst there so much office politics
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Pricing Analyst in
Mumbai
Full Time
·
Pricing Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 11 Mar 2025
Likes
Company was good previously but now lots of politics specially in Commercial
Dislikes
Lots of ego in managers and assistant manager no humanity at all
Humiliation is in next level
But no worries
Karma hits back
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Associate QA Engineer in
Mumbai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Jul 2024
Likes
Work culture
Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as of now
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Pricing Analyst in
Mumbai
Full Time
·
Commercial Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 04 Mar 2025
Likes
Job security - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Salary - Poor
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior HR Administrator in
Mumbai
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Jan 2025
Likes
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Technical Manager-IT in
Mumbai
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 21 Dec 2024
Likes
Work life balance
Management
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Sales Assistant in
Hyderabad / Secunderabad
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 13 May 2024
Likes
Our staff and managers are friendly expect zone manager
Dislikes
Be ware of zone manager
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Seles Executive in
Ahmedabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 27 May 2024
Likes
Yes
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
No Bcoz good job
Work Details
Work days: Monday to Saturday
(Strict Timings)
Marketing Executive in
Mumbai
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 30 Apr 2024
Likes
Job security
Job security - Excellent
Dislikes
A lot of pressure irrespective of completing your work in a timely manner
People also ask about Cex Webuy Entertainment's Customer Support Associates
How is Cex Webuy Entertainment to work for?
Cex Webuy Entertainment is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Cex Webuy Entertainment is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Cex Webuy Entertainment read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cex Webuy Entertainment?
According to AmbitionBox ratings, Cex Webuy Entertainment employees rate its salary and benefits as 4.0 out of 5. You can know more about Cex Webuy Entertainment Salaries at AmbitionBox
How is the work culture at Cex Webuy Entertainment?
Work culture is rated 5.0 at Cex Webuy Entertainment by 2 employees. While job security is rated 5.0 and work-life balance is rated 4.0 at Cex Webuy Entertainment. Read detailed reviews by employees of Cex Webuy Entertainment on AmbitionBox.