Cex Webuy Entertainment Customer Service Associate Reviews
based on 6 reviews
Updated 23 Mar, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job Security
3.9
Company culture
3.6
Work-Life balance
3.3
Salary & Benefits
3.2
Work Satisfaction
3.2
Skill development
2.7
Promotions/Appraisal
Cex Webuy Entertainment is rated
4.0 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cex Webuy Entertainment is rated
4.0 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Customer Service Associate in
Mumbai
Full Time
·
WeCare Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2021
Likes
You're immediate Team Leaders and Managers are very supportive and would help you get a hang of the work and are very patient. They would help you feel comfortable with the team from the time you step in. Apart from this, the timings are very good and the company provides a variety of perks. I must say the company is indeed employee-centric.
Dislikes
The work is monotonous, and not much to learn (develop your skills) apart from the process we follow. The increment is less year on year and very little scope to jump up the ladder unless an IJP opens which is rare.
Work Details
Currently working as a Customer Care Associate resolving customer queries over emails.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Customer Support Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
The people here are very helpful and the work too is very nice. There is a very good work life balance and fun with loads of perks and preveledges.
Dislikes
There is no dislike in regard to work, however, there is no Mediclaim facility for family just the employee.
Work Details
Amazing...
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Free food, Games zone, flexible timings, no grave yard shift, free snacks, team parties.
Very poor appraisals even after working very hard throughout the year. Almost zero opportunities to grow within the company. Even after handling multiple queues for more than 2 & half years, the job title still remains the same.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Ahmedabad
Store Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Apr 2018
Likes
Very nice atmosphere in Cex , i learnt lot of things about gadgets and personal skill ,no pressure , managers always encourage us .
Dislikes
11 hours working time is more .
Work Details
CUSTOMER SERVICE ASSOCIATE
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Associate in
Pune
Customer service associate Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2019
Likes
First of all I love cex. I am thankful to work with Cex webuy entertainment Pvt ltd. Started by Robert Dudani, Paul Farrington, Hugh man, Charlie Brooker, Oli Smith and Oliver ball. Established 1992 in London a firm belief that there is a second hand market for a computer gadgets and video games. Increasing the need to recycle. Theywanted a retailer where one could pick up second hand oldies but still goodies at knockdown price. They are hippies but dressed unhippishly stupid as to not admit. Great teammates treat others with respect. They make others feel good about themselves and their role on the team. They trained in every 6th month about product knowledge, communication skills, behaviour etc. From this company I got lot's of knowledges & experience. They deal only on oldies but in goodies product and also buying oldies stuff and selling oldies....Read More
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Good pay and learn many new things
Dislikes
Nano management and the newly join person will feel the pressure and stress very quickly
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Aug 2023
Likes
Good company to work and peoples are very friendly
Dislikes
Nothing is bad for me to say
Analyst in
Mumbai
Full Time
·
eCommerce Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2023
Likes
Company Culture
Dislikes
Nothing as such
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Chennai
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 May 2022
Likes
Company is very good but opration team is not good
Dislikes
Last 2-years not give increase
Giveing more work pressure
Thes company is broken staff fucher thay not observe staff performance
Work Details
West of my fucher
Work timings: Strict Timings
Employee Benefits
Need to change option team is good for growth thes company
Customer Support Associate in
Mumbai
Commercial Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Sep 2022
Likes
Cex is one the most employee friendly firm you would find in today's rat race corporate world. Despite not having a bond, they help you learn your skills, invest time and effort with you along with being empathetic to your life outside work. Employees across all departments are very friendly and co-operative. I was a part of the Commercial Team, which is the best team in Cex according to me :)
Dislikes
Nothing
Work Details
Work policy:
This varies for each department
Work timings: Strict Timings
Work related travel:This is a desk job.
Sales Executive in
Chennai phoneix marketcity
Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2021
Likes
It's soo good to work in cex friendly coworkers and decent salary.
Dislikes
Weekend shift will be 12hours even if you are working as a part-timer.
Work Details
The work is simple and no work pressure. At starting it will be confusing to learn the concepts but in a week you can easily learn it.
Work days: Rotational Shift
(Strict Timings)
Sales Executive in
Bangalore / Bengaluru
Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Apr 2018
Likes
The company adopts latest technology ,I love the fact that I'm a part of a team work on store
Dislikes
Nothing
Work Details
Excellent, happy work
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Associate in
Mumbai
Full Time
·
Non Voice Department
5.0
posted on 26 Mar 2024
Overall Rating
Technical Support Engineer in
Mumbai
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jan 2024
Likes
Culture
Dislikes
No career growth..
Other Cex Webuy Entertainment Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Engineer in
Mumbai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jan 2025
Likes
Working here is a great experience. If you are from IT department this will be a great experience. The company culture is the best. People are cooperative and there are lots of celebration in the office. Work life balance is good, it depends on each team and the work pressure but in my experience of 4 years the work pressure is not too much. You will enjoy here working. Learning curve is little slow....Read More
Dislikes
Sometimes annoying management. Nothing more dislikes.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within City.
L2 Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jan 2025
Likes
Nothing as such
Dislikes
There's lot of behind the scene politics in the management. they pretends to be supportive but in reality they underline your growth. If you suggest something that doesn't align the team the Assistant Manager will keep a close watch on you and holds against you, even going so far as they give negative feedback and warning as well ifyou know to be tommy then ur promotion and salary hike would be great if management changes they IT support team would be great team in CeX, with current management don't join or join or suffer...Read More
Commercial Manager in
Mumbai
Full Time
·
Merchandising & Planning Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Without a doubt, the best people to work with. There's some chance you get to travel abroad, generally people are respectful & empathetic
Dislikes
Pay is certainly not great, I can even live with that but they have 0 benefits. No Family Insurance as a option either.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Associate QA Engineer in
Mumbai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Work culture
Dislikes
Nothing as of now
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Store Manager in
Coimbatore
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Buy 2nd gadgets like Phones, Laptop, Gaming consoles from the customer new experience and weekly 2 offs in not for weekend. Management and operations heads are very friendly & helping
Dislikes
Salary hike on depends on the performance.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Technical Manager-IT in
Mumbai
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Work life balance
Management
Dislikes
Nothing
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Sales Assistant in
Hyderabad / Secunderabad
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 May 2024
Likes
Our staff and managers are friendly expect zone manager
Dislikes
Be ware of zone manager
Seles Executive in
Ahmedabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 May 2024
Likes
Yes
Dislikes
No Bcoz good job
Work Details
Work days: Monday to Saturday
(Strict Timings)
Marketing Executive in
Mumbai
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Job security
Dislikes
A lot of pressure irrespective of completing your work in a timely manner
Associate Software Engineer in
Mumbai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Great work culture and people are very cooperative