Cex Webuy Entertainment Customer Service Associate Mumbai Reviews

Likes

You're immediate Team Leaders and Managers are very supportive and would help you get a hang of the work and are very patient. They would help you feel comfortable with the team from the time you step in. Apart from this, the timings are very good and the company provides a variety of perks. I must say the company is indeed employee-centric.

Dislikes

The work is monotonous, and not much to learn (develop your skills) apart from the process we follow. The increment is less year on year and very little scope to jump up the ladder unless an IJP opens which is rare.

Work Details

Currently working as a Customer Care Associate resolving customer queries over emails.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The people here are very helpful and the work too is very nice. There is a very good work life balance and fun with loads of perks and preveledges.

Dislikes

There is no dislike in regard to work, however, there is no Mediclaim facility for family just the employee.

Work Details

Amazing...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Free food, Games zone, flexible timings, no grave yard shift, free snacks, team parties.

Likes

I like the work culture & the work environment.

Dislikes

Very poor appraisals even after working very hard throughout the year. Almost zero opportunities to grow within the company. Even after handling multiple queues for more than 2 & half years, the job title still remains the same.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.