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Carl Zeiss Customer Care Executive Reviews
Rating distribution
Category Ratings
Skill development
Company culture
Work-life balance
Job security
Salary
Promotions
Work satisfaction
What employees say about Carl Zeiss?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
75% employees reported
Strict (10am - 7pm)
50% employees reported
No travel
80% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Customer Care Executive in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No like only dis likes In Bangalore Malleshwaram office Worst work culture , manger behaviour worst and they not give any promotion who not favour, favouring nature of manager there no vale for hard working people
Dislikes
There is no respect for women They treat women like donkey And they treat boys like women, manger help only for is favourite and gives hike for their favourite
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday
Work related travel: This is a desk job.
Customer Care Executive in Kochi
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
Dislikes
Nothing in personal
- Job security - Poor
Customer Care Executive in Guwahati
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no dislike
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only...... the Outside company campus was looking good. but so much of politics and no growth in profile, they play the games with contact employees, and even not consider the individual performance. They are consider your hike and growth as per the seniors politics discussion. Better avoid to join this company, And so much of tricky rules and policies in this company.
- Job security - Excellent
Dislikes
As per company culture there is no proper profile growth, if you know how to do bucket politics then you will fit to this company, thay don't bother about your efficiency of work, only need gossip news about the people's while working hours.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Customer Care Executive in Nagpur
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Safe working & using sanitizer mask
- Skill development - Excellent
- Job security - Excellent
Dislikes
Dislike in Carl Zeiss all working done by only customer care executive and any problem create so blame only customer care and few employees for in service
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Very disturbed working in Carl zeiss
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employee Benefits
No any benifits only get from employee double working
Read Carl Zeiss Reviews based on similar designations
(8)
(4)
Customer Care Executive in Bangalore / Bengaluru
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Am not satisfied with work and w worklife banlance due to heave pruressure,work load is more.
- Skill development - Good
Dislikes
Due to heavy work load, not able to mange, since kids also timeing and working during holidays is bit problem, even to comp off. work load with more with less manpower
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
It was good experience, if work manpower added or workload reduce fantastic company to work company like carl zeiss
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employee Benefits
Health Insurance and job training is good for learning
Top trending discussions
Similar Designation Reviews
Sales Manager in New Delhi
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Products
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Service Engineer in New Delhi
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ok nice good
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Nothing ever gets better than the first one
Sales Manager in Hyderabad / Secunderabad
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Brand
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Culture to improve Transperancy
Work Details
Work days: Monday to Saturday (Flexible Timings)
Customer Service Manager in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Brand Image and History
Dislikes
- Job Stress - Neither system & process driven nor Person driven
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Sales Manager in Bangalore / Bengaluru
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
sturdy world class products
- Salary - Good
Dislikes
toxic culture
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Analyst in Bangalore Rural
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's been a mixed experience here...in simple words if you are planning not to do much work, sit idle, relax and want to retire from here then Carl Zeiss is the best place...little cheap politics and rest is cool
- Work-life balance - Good
Dislikes
Politics
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Company culture - Bad
Work Details
Boring not much to do.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Customer Support Executive in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good ,job will de safe according to parformance
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Work Details
Work days: Monday to Saturday (Flexible Timings)
Sales Manager in Kolkata
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had joined Carl zeiss as sales executive in the year of 2005.Over a period of time my innovative company trained me in all aspects to get confidence for career growth.To I became regional head of eastern region.In one word I would like to describe zeiss as a innovative and performance oriented organisation.It’s core strength is innovation and perfection towards its customers.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I feel CARL Zeiss should have more aggressive approach towards its market
Work Details
I am working as a regional sales manager for eastern part of India.My responsibility lies with continuous business growth with respect to emerging market.Man management ,training and encouragement to my colleague is my core area.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Manager in Kolkata
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
CZ products are excellent and has good brand name. Today there is nothing to significantly good in CZ India.
- Work satisfaction - Good
Dislikes
Now work culture at CZI is very toxic. Most of the employees of CZI are unprofessional, uncultured, uneducated and don't keep there comments. They are destroying the prestigious position of CZI.
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Team Lead in Chennai
IQS Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment and work culture.Transparency in management and teammates are supportive.Company policies and good learning for career and personal growth.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Other Carl Zeiss Reviews
Solution Engineer in Kolkata
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employees find the people at Zeiss to be very nice, helpful, and friendly. A healthy work-life balance is maintained, and management is supportive in this specific terms. Zeiss's employment structure is designed to effectively manage staffing levels, even during fluctuating market conditions. From a skills perspective, the company utilizes a wide range of technologies and robust infrastructure for product development, which contributes to employee skill enhancement....Read More
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
While a positive work-life balance is offered, management's focus on employee growth, particularly regarding compensation increases, appears limited. Employee concerns are not always adequately addressed. Furthermore, HR policies are subject to sudden changes, which are then immediately enforced, regardless of the impact on employees. For instance, despite initial promises of remote work, the company abruptly shifted to a hybrid model....Read More
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Learning and Development Team Lead in Bangalore / Bengaluru
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Usually not expected to work beyond office hours
Dislikes
Very rigid work hours Toxic leadership, which penetrates till line manager During recruitment it was told hybrid but its 5-day work from office More than output management is concerned with office attendance Bad office location Even if remuneration is low, you are called expensive resource Micromanagement culture Bad food at cafeteria Very slow growth opportunities Slow, bureaucratic processes
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Sales Administrator in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office is good but organisation not trust worthy.
Dislikes
No appreciation for long time dedicated employees...No security in job Internal politics affect work culture your own team leader makes way for your exit from Firm. People leave organization with bitter experience
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Sales Consultant in Kochi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Better place to share your ideas and improve your skills and people motivates us to be leader in our professional life .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Too early to share about dislikes . Bit all going smooth well.
Work Details
Work policy: Field work
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Software Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WLB
- Work-life balance - Good
Dislikes
Job security boot-licking managers. upper management people don't know what they want Some manager tend to put all the blame on juniors and then spread rumors about junior being bad at work.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Financial Planning Analyst in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Scope to learn and grow knowledge base. Timing is good, can log out by 5 pm if you avail company cab. Work from home. Supportive Management
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
Dislikes
Lack of employee engagement events. Work can stretch to 10 -12 hrs.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Marketing and Communications Specialist in New Delhi
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Strong Product Line Up
Dislikes
i would caution against considering this company for long-term career growth, particularly for women. in my experience, the culture can be toxic hindering collaboration& support. the leadership prioritizes short-term gains over employee development & opportutnities, making it challenging for individuals to thrive Please this is onlyfor the division I had worked in & for India other divisions may have different experience...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Optometrist in Bangalore / Bengaluru
Full Time
Aloka vision programme Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working as an community optometrist is good,i explored ,my skills, knowledge, leadership quality i gained.
- Skill development - Excellent
Dislikes
Working hard and not getting increment and appreciation hurts the most
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
HR Executive in Bangalore / Bengaluru
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Zeiss is globally a people driven organization, where people matters but in last few years, the culture of India business and specifically HR team culture has changed drastically towards negative side.
Dislikes
HR team is now driven thru favoritism, irrespective how good you are at work, you do not have that work life balance, you would often see micro-management by some of the so-called leaders. people who are ready to say yes to everything are best employees for them in HR team. some of the most senior people (in HR) are involved in back bitching of peers. "When i have joined this organization. I can proudly say, my experience was sky high but with new leadership and then with addition of new team member thru referral and previous organization has killed the culture and lot of other people's life was made miserable so that we all resign, and their own people can replace us. "we had a saying people join Zeiss to retire, but it's now people leave Zeiss to save themselves from pity politics, work-life balance."...Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Senior Service Specialist in New Delhi
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
Dislikes
Promotion issue , don't take care for employees
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
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- Semiconductors
- 501-1k Employees (India)
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Carl Zeiss Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Carl Zeiss reviews submitted by Carl Zeiss employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Carl Zeiss is the right company for you. 75% of employees reported t...he working days at Carl Zeiss as Monday to Saturday. 75% employees reported the work timings at Carl Zeiss as Strict timing. Read more- Home >
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