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Cambridge University Press

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3.4

based on 79 Reviews

Filter reviews by

Cambridge University Press Customer Success, Service & Operations Department Reviews

Updated 6 Jul, 2024

Overall Rating

3.2/5

based on 5 reviews

Rating distribution

0 (0%)

4 (80.0%)

0 (0%)

1 (20.0%)

Category Ratings

3.6

Work-life balance

3.6

Skill development

3.2

Company culture

3.2

Work satisfaction

3.0

Salary

2.9

Promotions

2.1

Job security

What employees say about Cambridge University Press?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

75% employees reported

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.0

Rated by Men

3 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.2

• 5 Reviews

Sales & Business Development

2.6

• 17 Reviews

Content, Editorial & Journalism

4.8

• 8 Reviews

Finance & Accounting

2.9

• 8 Reviews

Production, Manufacturing & Engineering

4.3

• 5 Reviews

5 reviews found

Sort by: Popular

Project Consultant in Chennai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2024

Likes

I loved the work culture very Much

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security is worse if it could offer me permenant job it will be good

Job security - Poor

Senior Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jun 2023

Likes

Terrible

Dislikes

Bad toxic workplace and people

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager Customer Support in Noida

Full Time

Customer Care Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Apr 2022

Likes

I am working with Cambridge since 8years the best part company allows their employee to more flexible and can also able to give quality time to their families too.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

In cambridge i definately had a roller coastal ride, but seems to be more interesting now as i have taken all challenges and successfully completed those .

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 30 Aug 2021

Likes

Working environment is good

Salary - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Career growth is slow

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Regional Operations Manager in Bangalore / Bengaluru

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Oct 2018

Likes

Compliance and Transparent working environment

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Annual appraisal policies and individual growth need to be balanced and justified.

Work Details

I am responsible to take care of all Logistics, Stock Sales, Compliance, Credit operations of entire south through Bangalore, Chennai, Hyderabad and Trivandrum offices.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Return to all reviews

Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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AmbitionBox has 5 Cambridge University Press reviews submitted by Cambridge University Press employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cambridge University Press is the right compan...Read more

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Cambridge University Press Reviews >
Cambridge University Press Customer Success, Service & Operations Department Reviews Reviews

Cambridge University Press Salaries in Customer Success, Service & Operations Department in India

Operations Executive 7 salaries	₹2.4 L/yr - ₹4.8 L/yr
Assistant Manager 3 salaries	₹6.8 L/yr - ₹10 L/yr
Project Coordinator 3 salaries	₹7 L/yr - ₹9 L/yr
Data Entry Operator 3 salaries	₹3 L/yr - ₹3 L/yr
Team Lead Operations 3 salaries	₹7 L/yr - ₹10.2 L/yr