Blenheim Chalcot Customer experience Manager Reviews

Likes

Small perks and treats like choclate brownie, sweets, snack party, popcorn.

Dislikes

Toxic culture, unapproachable management, no logics from managers, unstructured portfolios. Lack of automation within the process. Your opinion and suggestions doesn't matter. No security of job. Unplanned lay offs. You get paid for working in two or multiple roles in one roles salary. No open forum to have complaints or resolutions. No refrral system works out even if you send 50 referrals.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Best place to work. All the team members are very helpful and cooperative.

Dislikes

NA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good work-life balance most of the time and learning/upskilling opportunities.

Dislikes

Poor Culture Terrible Appraisals Micro management Unresponsive HR, finance teams Poor leadership

Likes

Bakwas Ola chala Lena Lekin company join mat karna

Dislikes

Life main agar dukh dard peda chaiye to yeh company join karlo

Work Details

Work days: Monday to Friday

Likes

Great work environment would recommend people

Dislikes

None that i know so far

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There's nothing to like about. People be saying salary is on time, bro you worked hard for it.

Dislikes

Alot of things. Managers doesn't know how to speak. They come from vasai virar and has so poor communication skills. They don't even value your family members. Once there was a emergency at my home and I had to rush to the hospital. When I came back my manager said "tu nhi jaata toh mar jaati kya tere ghar waale". That is how they speak to you. If you are looking for an organisation for temporary time go for it because you won't be able to survive for a longer time....Read More

Likes

One thing I appreciate about this place is the realization that I deserve better.

Dislikes

The company appeared prestigious at first glance but lacked ethics, had a partial work culture, and offered no job security. Despite joining after thorough research, it proved to be quite disturbing. Founded with few employees, it grew, promoting individuals with little to no knowledge to key positions. Unfortunately, this led to mismanagement and exploitation of privileges by leaders. Witnessing pregnant employees pressured to resign and relatives unfairly being promoted was distressing also asking managers to terminate employees simply because they were involved in workplace disagreements with their partners or relatives. I observed employees coerced into leaving disturbing and suicidal conversations among colleagues contemplating drastic action due to toxic management. Management seems overly interested in employees' personal lives, asking about their whereabouts, who they socialize with, and why they spend time with certain colleagues outside of work, asking us as managers to do the same. This makes me wonder about the satisfaction derived from such involvement. The daily commute was marred by anxiety over job security. Despite a decent salary, the toxic work culture left me feeling mentally drained....Read More

Likes

NA

Dislikes

No separate sick leaves Too much politics Transport

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is good. But it's a trap don't fall for it.

Dislikes

No Job security, they have multiple projects with them so if there is any project issue they will fire you not even try to put you on another project. 5 days office strict timing No canteen No Transportation UK shift No Parents mediclaim Total Rat race feeling No Job security Favroutism UK colleague don't bother about Indian colleague No bonus Negligible bonus No work life balance No support from Team...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

A few people who are new in organization and have come from good one, hence are professional. The tenured one are too rigid and old school.

Dislikes

There is definitely no job security, no matter at what level you are. No flexibility for work from home, even if you die. Leaders do not have clear vision hence always confused. You can only survive if you shut your mouth and close your eyes and say Yes to Mr CEO, (who is too moody that his reportees are always scared to talk to him).

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary package is good Salary on time

Dislikes

They don't have bench policy... So if you're project is over, you will be thrown out. They fire 10 employees every week. Noone can say anything that's on thier mind else their name will be put in the weekly firing list. Policies are written but not followed, they can fire you without notice period even if it is in your contract. Any reason is fine to mark you down if the management or thier chelas don't like you. Appraisal policies are not written down, every week some new implementation comes from leadership and management/employees are told to follow irrespective of the reason being logical or not....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Timely Salary & a few managers

Dislikes

1. Management 2. Sudden terminations wave where almost 30% of employees were asked to leave in less than 6 months. 3. Minimal Possibility of growth 4. The sudden management decisions 5. You would think of security but a client makes a decision to hold on to services and you lose your job 6. The location is too weird to travel with public transport so good luck.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The interview process was remarkably efficient and well-structured. From the initial application to final offer, everything moved quickly and smoothly. Overall, it's an ideal workplace for anyone looking to advance their career in a dynamic and nurturing environment.

Dislikes

Hybrid working option would be something that will help.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Likes

There's nothing impressive about this company. The fact some reviews highlight timely salary payments as a positive is overrated. A punctual paycheck is just a basic expectation and doesn't compensate for the company's overall shortcoming

Dislikes

"Blenheim Chalcot is the undesirable offspring of a modern exploitative company and the East India Company, merging today's greed with old-world exploitation" Here's a critical take on the Company: - They'll hire you with a title like "Junior Data Scientist" but then pile on task that have nothing to do with your actual job description. - Channeling the spirit of the old East India Company, a select few exploit their colleagues, and if you voice concerns to management about you work scope, their response is dismissive, suggesting you leave because this the only work they have. - They hire data science leads who are shockingly inexperienced and fundamentally clueless about requirement gathering and problem-solving. Yet, when a junior question their flawed ideas or points out their inadequacies, these leads erupt in a dramatic display of wounded pride and ego. - Complaints made through skip-level meetings achieve little, as the company is content to tolerate problematic managers/leads as long as their goals are met. Employee may even face threats of poor reviews if they try to switch portfolios, ai it could reflect poorly on the leads themselves. - HR is unlikely to offer genuine support: expect either empty promises or outright disregard. Many competent HR staff have been pushed out due to internal politics. - The company might pressure you into "voluntary resignation" under the pretense of performance issues. One week, you might be lauded as the star performer, only to be dismissed the next week, no job security even if you are a dedicated employee. - Salary increases and/or promotion seem to reward sycophancy rather than actual performance. If you excel at flattery, you might secure a better raise, job security, work from home, regardless of your actual work contributions. - Despite investing in new offices spaces, the current office is poorly equipped, with cramped canteen where employees must wait for a spot at long tables with uncomfortable stools I joined this company to make a career switch, only to find myself starting from scratch with no meaningful experience as a Data Scientist. This is my experience; it's up to you whether you take it into account...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Blenheim Chalcot places a high emphasis on personal and professional development. They maintain a heathy work-life balance. The HR team is always available to address any concerns and ensures a smooth experience for all.

Dislikes

There is not option for remote work, so we are required to work from the office five days a week.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You'll get the salary on time. "This review has a high chance of getting deleted soon. Please save it or forward it as soon as possible"

Dislikes

The salary that you get on time doesn't reflect your hard work or the value you bring, it depends on how good you are at making your line manager give you the highest rating. (The more you boast about the work which you might not have done brings in more salary and respect). Everything that you expect from a proper product company is lacking here. The company headquarters is in London. Voila, get ready to be treated as peasants if someone from the UK visits the office. They'll be treated as lords, while employees from India are treated as use and throw. There is a separate wing called "The Admin" to specially take care of the people from the UK. Apart from the worst politics in the office, the company has a strict work-from-office policy (where you can't choose which office to work from), and the space is so small for the employees that you have to find a new place every single day (this is improving nowadays as they are firing people in huge batches). If you ask for Work From Home, they'll force you to take a leave. But people who have a good rapport with the so-called, Senior Leadership Team, they'll be granted weeks of Work From Home. The pantry won't even fit 1/5th of the employees, people should eat in batches as there is no space. Neither they increase office space nor do they grant permission for Work From Home. As a bonus, there is something called Quarterly Awards, god that must be a joke. I agree a few people get awards based on the value they create, but the majority of the awards go to the people who create that "I am working very hard" kind of impression with the Senior Team (They usually don't work, I know it because they could barely solve any problem that falls under their designation). There are people designated as Data Science Leads, who barely know anything technical. ClaudeAI/ChatGPT has become a weapon for these people who don't even know anything about Data Science but sit in the highest position in the hierarchy to dictate to the people on the lower hierarchy, the same sentences GPT gives you on any topic. They seem very knowledgeable, they speak of things that you've never heard but in reality, they lack everything. For the past 1 year, management has hired people who are clearly unfit for leadership roles and let them rule and judge the people who are under them. The management expects people to work on things outside of their domain, for example a data scientist would be expected to do software engineering, sometimes frontend engineering too. If you say no to the work, first you'll be offboarded from the working portfolio or project, eventually, you'll be fired from the company (I have seen this happen to my colleague) They fire people like hell, they'll ask someone in the middle of the day to leave with their laptop on their desk and not come to the office the next day. There is something called a notice period which they clearly violate. There is no chance for you to say anything against them. They announce the news of your firing as if they are doing an eternal favor for you. They send people to London, again those who have that "I am working very hard" kind of impression. Not those people who actually sit overtime to improve any feature in the product or the person who actually works weekends without any compensation. The Job of the leadership is to hire good people, who create intangible value for the company and the employees. Always remember, a person might have 26 Years of experience, but might not have that leadership qualities in him to drive the company to success or create value for the employees to train them. A person might just have 12 years of experience but can create a significant impact on the company. People here hire randomly without any proper capability check and culture check. I agree that there are a lot of people who have those capabilities and were hired based on them, but I feel none of them are at that leadership level which is very vital. God, there are a ton of things out there, that I can't list because I am exhausted of thinking these things. Some person in the C-level position has lashed out in the office for writing the "Accurate Bad" reviews on Ambition Box and Glassdoor. That's the state of this company, Period. The company is trying to transform into a Product Operating Model, as stated in the book Transformed by Marty Cagan. I strongly sense that this might not happen at all. Leadership is hired very badly. I know many others might have had a completely different experience, but this is truly what I have experienced. Also, there is a huge gender parity in the office, you know which gender is treated better than another, no need to mention. If someone from the Admin or Leadership is reading this, please replace the coffee machines with something better, we deserve some good coffee at least. Also, swap those paper cups with those mugs that you offer to the UK "lords". P.S: Everything I have mentioned above is absolutely true and doesn't simply imply my opinions on the company....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.