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Better.com Customer Success, Service & Operations Department Reviews

based on 143 reviews
Updated 23 Nov, 2024

Overall Rating

2.8/5
How AmbitionBox ratings work?

Category Ratings

3.9

Salary & Benefits

3.5

Work-Life balance

3.0

Company culture

2.6

Work Satisfaction

2.5

Promotions/Appraisal

2.5

Skill development

1.6

Job Security

Explore Reviews by Department

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3.0
 • 103 Reviews
3.1
 • 81 Reviews
2.7
 • 53 Reviews
3.4
 • 16 Reviews
3.5
 • 15 Reviews
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Top Better.com Interview Questions

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Q1. What type of customer queries you have handled in your ... read more
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Q4. What do you know about US Mortgage industry
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People also ask about Better.com's Customer Success, Service & Operations Department

Is Better.com's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 742 employee reviews, it's clear that most employees have a below average experience working at Better.com's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.9, while job security is rated the lowest amongst all factors at 1.6. Read reviews about salary & benefits and job security on AmbitionBox.
Does Better.com's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Better.com's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.9 out of 5, based on 742 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Better.com's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Better.com's Customer Success, Service & Operations Department, click here.
How is the work culture at Better.com's Customer Success, Service & Operations Department?
Work culture at Better.com's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 742 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Better.com's Customer Success, Service & Operations Department, click here.
How is the job security at Better.com's Customer Success, Service & Operations Department?
Based on 742 reviews on AmbitionBox, Better.com's Customer Success, Service & Operations Department employees rate job security at 1.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Better.com's Customer Success, Service & Operations Department. To read reviews about job security at Better.com's Customer Success, Service & Operations Department, click here.
How do I get a job at Better.com's Customer Success, Service & Operations Department?
To get a job at Better.com's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Better.com interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at Better.com Customer Success, Service & Operations Department

based on 140 reviews
3.1
Rated by 49 Women

Rated 4.0 for Salary & Benefits and 3.7 for Work-Life Balance

women
2.8
Rated by 91 Men

Rated 3.9 for Salary & Benefits and 3.5 for Work-Life Balance

men

Working Days at Better.com Customer Success, Service & Operations Department

based on 143 reviews
Monday to Friday
81%
Rotational Shift
10%
Other
6%
Monday to Saturday
2%
Alternate Saturday off
1%

Work Timings at Better.com Customer Success, Service & Operations Department

based on 143 reviews
Flexible timing
Strict (6.30pm - 3.30am)
Strict (6pm - 3am)
43%
11%
9%
37% employees reported other strict timings

Shift Timings at Better.com Customer Success, Service & Operations Department

based on 143 reviews
Night shift
Day shift
79%
21%

Business Travel at Better.com Customer Success, Service & Operations Department

based on 143 reviews
No travel
94%
Within city
5%
Within country
1%
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