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Better.com Customer Success, Service & Operations Department Reviews

Updated 13 Jan, 2025
Overall Rating
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2.9/5
based on 145 reviews

Rating distribution

Category Ratings

3.8

Salary

3.5

Work-life balance

3.0

Company culture

2.6

Work satisfaction

2.5

Skill development

2.5

Promotions

1.6

Job security

What employees say about Better.com?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

81% employees reported

Flexible timing

Flexible timing

42% employees reported

No travel

No travel

94% employees reported

Gender based rating

3.1
female

Rated by Women

49 reviews

2.9
male

Rated by Men

92 reviews

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Top Mentions in Better.com Customer Success, Service & Operations Department Reviews

145 reviews found

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Top Better.com Interview Questions

Q1. What type of customer queries you have handled in your previous role?

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Q3. What is tds and how to use excel
Q4. What do you know about US Mortgage industry
Q5. Daily tasks for you onboardin
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People also ask about Better.com's Customer Success, Service & Operations Department

Is Better.com's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 145 employee reviews, it's clear that most employees have a below average experience working at Better.com's Customer Success, Service & Operations Department. Salary holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 1.6. Read reviews about salary and job security on AmbitionBox.
Does Better.com's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Better.com's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 145 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Better.com's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Better.com's Customer Success, Service & Operations Department, click here .
How is the work culture at Better.com's Customer Success, Service & Operations Department?
Work culture at Better.com's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 145 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Better.com's Customer Success, Service & Operations Department, click here .
How is the job security at Better.com's Customer Success, Service & Operations Department?
Based on 145 reviews on AmbitionBox, Better.com's Customer Success, Service & Operations Department employees rate job security at 1.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Better.com's Customer Success, Service & Operations Department. To read reviews about job security at Better.com's Customer Success, Service & Operations Department, click here .
How do I get a job at Better.com's Customer Success, Service & Operations Department?
To get a job at Better.com's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Better.com interview questions and practice your responses to prepare thoroughly.

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