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Bank of America Customer Success, Service & Operations Department Reviews

based on 355 reviews
Updated 24 Dec, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.6

Job Security

4.3

Work-Life balance

4.1

Company culture

3.9

Work Satisfaction

3.8

Skill development

3.6

Salary & Benefits

3.3

Promotions/Appraisal

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Top Bank of America Interview Questions

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Q1. Reverse Linked List Given a singly linked list of integ ... read more
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People also ask about Bank of America's Customer Success, Service & Operations Department

Is Bank of America's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 2.8k employee reviews, it's clear that most employees have a positive experience working at Bank of America's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does Bank of America's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Bank of America's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 2.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bank of America's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Bank of America's Customer Success, Service & Operations Department, click here.
How is the work culture at Bank of America's Customer Success, Service & Operations Department?
Work culture at Bank of America's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 2.8k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Bank of America's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Bank of America's Customer Success, Service & Operations Department, click here.
How is the job security at Bank of America's Customer Success, Service & Operations Department?
Based on 2.8k reviews on AmbitionBox, Bank of America's Customer Success, Service & Operations Department employees rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Bank of America's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Bank of America's Customer Success, Service & Operations Department, click here.
Is work from home available at Bank of America's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Bank of America's Customer Success, Service & Operations Departmentemployees work from home permanently, 11% work from the office, and 83% follow a hybrid model, based on 47 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Bank of America's Customer Success, Service & Operations Department, click here.
How do I get a job at Bank of America's Customer Success, Service & Operations Department?
To get a job at Bank of America's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Bank of America interview questions and practice your responses to prepare thoroughly.

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Work Policy at Bank of America Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 47 reviews in last 6 months

Hybrid

Hybrid

83%

3 days/week from office

64%

Other hybrid work policies

17%

2 days/week from office

2%

Work from office

Work from office

11%
Permanent work from home

Permanent work from home

6%

Gender Based Ratings at Bank of America Customer Success, Service & Operations Department

based on 350 reviews
4.1
Rated by 127 Women

Rated 4.4 for Job Security and 4.2 for Company Culture

women
4.2
Rated by 223 Men

Rated 4.6 for Job Security and 4.3 for Work-Life Balance

men

Working Days at Bank of America Customer Success, Service & Operations Department

based on 355 reviews
Monday to Friday
84%
Rotational Shift
10%
Other
3%
Monday to Saturday
2%
Alternate Saturday off
1%

Work Timings at Bank of America Customer Success, Service & Operations Department

based on 355 reviews
Flexible timing
Strict (7.30am - 4.30pm)
Strict (12.30pm - 9.30pm)
55%
6%
5%
34% employees reported other strict timings

Shift Timings at Bank of America Customer Success, Service & Operations Department

based on 355 reviews
Day shift
Night shift
66%
34%

Business Travel at Bank of America Customer Success, Service & Operations Department

based on 355 reviews
No travel
76%
Within city
15%
Within country
6%
International travel
3%
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